1、 To learn to make reservations To use strategies to listen for specific information To do role-play to practise how to plan a trip Listen and get the main idea of the dialogue. A customer calls to make an airline reservation. To get the main idea of a dialogue, you should listen and make notes of th
2、e following information. Who? You can know their relationship from their address/greeting. When? Write down the time you hear. Where? Guess the place from their talking. What? Make notes of the people and related things they are talking. Listen to the phone call and answer the questions. 1. What are
3、 the two speakers talking about? 2. 2. What is the relationship between the two speakers? They are talking about buying a plane ticket. One of the people in the conversation is a customer, while the other is an airline reservation agent. Listen again and collect the useful information. What will you
4、 do if you make a reservation for a trip? time arrival departure demands bedsfloorsceneryfoodtransport payment phone number tickets transport places of interest Listen again and complete the table with the words you hear. Opening _ can I help you? _to buy a plane ticket. Talking about time _ are you
5、 travelling? On the 23rd of December. How Id like On what date Making reservations Talking about what you prefer There are two flights. Which _ ? Would _ travel business class or economy? _ book a return flight this time? The 9:30 flight, please. _ to travel business class. No, _. Im taking the trai
6、n back. Other information _ your name, sir? Robert Williams. Payment _ _ to pay? By credit card. n. 经济; 节约 信用卡 do you prefer you like to Id like Would you like tothank you May I have May I ask how would you like Ask and answer about time When are you coming? Were arriving at 10:00 in the morning. Ho
7、w long are you staying here? Were staying for a week. What time is your train arriving? About 9:10. Ask and answer about the room. We have old grandparents. Can you find a room in lower floors or do you have lifts in the building? I hate noise. Do you have a room in the top floor? I need a room away
8、 from/near the lift. Ask and answer about booking. Which do you prefer, first class, business or economy? Can we have a discount if we have a group of five people? Do you need a return ticket? Create situations to make reservations for a trip. Imagine you are making plans for the holiday. Choose one
9、 of the situations below and role-play a phone call with a partner. Details travel date(s) preferred time one-way or return Flight class first class business class economy class Other information name method of payment Details check in/check out breakfast internet Kind of room 2 single beds double b
10、ed king bed Special requests a view a non-smoking room a quiet room n. 细节;详情; 细微之处 (在旅馆、机场 等)登记 结账离开(旅 馆等) n. /vt. (正式 或礼貌的)要 求;请求 n. 视野;景色 ;看法 Details date time nunber of people Special requests non-smoking area high chair(s) other: _ Id like to book a room for next Monday. Id like to reserve a roo
11、m for two days. How long are you staying? When are you checking in and checking out? What kind of room would you like? Id like a room with two single beds. Whats the room rate? Is breakfast included? Do you have free Internet service? A: Happy Hotel. How can I help you? B: Id like to book a room. A:
12、 Certainly, sir. On what dates would you like to stay? B: From the 4th to the 7th of November. A: We have rooms with 2 single beds, double bed, and king bed, available. Which do you prefer? B: Id like a king bed, please. Oh, and could I have a non-smoking room? A: All of our rooms are non-smoking. D
13、o you have any other special requests? B: Yes, Id like to have a room with a view. Oh, and a quiet room. Ill really need to get some rest. A: That can certainly be arranged. B: And does your hotel have Internet? A: There is free WiFi throughout the hotel for guests, and we also have computers and In
14、ternet in our business centre where you can use at no extra charge. May I have your name. sir? B: John Peters. A: Thank you, Mr Peters. So, I have you down for a room with a view and a king-size bed from the 4th to the 7th of November. Check-in time is after 12:30 p.m., and check-out time is before
15、11:00 a.m. All of our rooms come with a complimentary breakfast. May I ask how you would like to pay? B: By credit card. A: OK, wait just a second, please Special requests request n. a polite or formal demand for something (正式或礼貌的)要求;请求 vt. (正式或礼貌的)请求; 要求 【归纳】 request sb. to do sth. 请求某人干某事 request
16、sth. from/ of sb. 要求、请求某人做某事; 向某人要求某物 request that-clause 请求(从句谓语动词 用should动词原形,should可以省略) make a request for. 要求 at ones request/ at the request of sb. 应某人之请求/要求 be in great request 有需求; 极需要 upon/on request 一经要求; 应的要求 【语境应用】完成句子。 The singer sang one more song _ enthusiastic fans. 应热情歌迷的要求,这位歌手又唱了一
17、首 歌。 2) Price quotes on selected product categories will be sent _. 所选产品类别的报价承索即寄。 3) We most prefer to say yes to the _ (request) of someone we know and like. at the request of on/upon request requests 句型转换 4) They requested us not to smoke in the office. They requested that we_ in the office. It w
18、as requested that we _ in the office. (should) not smoke (should) not smoke The National Day is coming. You will travel with your family. Talk about your plans for the trip with your partners. Your plans should include the time, places, transport, hotels etc. Write down your ideas and communicate with others. Present your report to the class.
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