1、2022年6月23日星期四Benchmarking咨询框咨询框架与流程架与流程 BENCHMARKING PROJECT APPROACHProjectPlanning andOrganizationUnderstand Your OwnProcessSelectand RecruitBenchmarkingPartnersCollect FieldData AnalyseCurrent andFuturePerformanceGapsAdapt andIncorporateBest PracticesMeasureandRecalibrateBuild RelationshipsEnable
2、 ChangeLearn and ShareManage the ProcessProjectPlanning andOrganizationUnderstand Your OwnProcessSelectand RecruitBenchmarkingPartnersCollect FieldData AnalyseCurrent andFuturePerformanceGapsAdapt andIncorporateBest PracticesMeasureandRecalibrateMeasure SuccessRealize ChangeDevelop Systemic Performa
3、nce MeasuresTest & Refine SolutionsDesign & Develop Alternative SolutionsPerform Targeted AnalysisAssess Systemic NeedsDetermineWhat toBenchmarkOrganizeSteeringCommitteeAssess OrganizationalReceptivenessFor ChangeDesignBenchmarkingAnalysisFrameworkOrganizeThe ProjectCreate Communication PlanQualityA
4、ssuranceConductBackgroundResearchPHASE 1Measure SuccessRealize ChangeDevelop Systemic Performance MeasuresTest & Refine SolutionsDesign & Develop Alternative SolutionsPerform Targeted AnalysisAssess Systemic NeedsProjectPlanning andOrganizationUnderstand Your OwnProcessSelectand RecruitBenchmarkingP
5、artnersCollect FieldData AnalyseCurrent andFuturePerformanceGapsAdapt andIncorporateBest PracticesMeasureandRecalibrateMeasure SuccessRealize ChangeDevelop Systemic Performance MeasuresTest & Refine SolutionsDesign & Develop Alternative SolutionsPerform Targeted AnalysisAssess Systemic NeedsDetermin
6、eWhat toBenchmarkOrganizeSteeringCommitteeAssess OrganizationalReceptivenessFor ChangeDesignBenchmarkingAnalysisFrameworkOrganizeThe ProjectCreate Communication PlanQualityAssuranceConductBackgroundResearchPHASE 1Measure SuccessRealize ChangeDevelop Systemic Performance MeasuresTest & Refine Solutio
7、nsDesign & Develop Alternative SolutionsPerform Targeted AnalysisAssess Systemic NeedsAnalyse CurrentProcessesDetermine andCollect Key PerformanceIndicatorsDetermine ProcessesProblemsPHASE 2Measure SuccessRealize ChangeDevelop Systemic Performance MeasuresTest & Refine SolutionsDesign & Develop Alte
8、rnative SolutionsPerform Targeted AnalysisAssess Systemic NeedsEstablishCriteria ForSelectionIdentifyPotentialCompaniesEvaluateThe PotentialCompaniesRecruit TheBenchmarkingPartner(s)PHASE 3Measure SuccessRealize ChangeDevelop Systemic Performance MeasuresTest & Refine SolutionsDesign & Develop Alter
9、native SolutionsPerform Targeted AnalysisAssess Systemic NeedsSelectCollectionMethodDesignQuestionnaire/AgendaPrepareRecipientPrepareFor FieldVisitConductFieldVisitsPHASE 4Measure SuccessRealize ChangeDevelop Systemic Performance MeasuresTest & Refine SolutionsDesign & Develop Alternative SolutionsP
10、erform Targeted AnalysisAssess Systemic NeedsProjectPlanning andOrganizationUnderstand Your OwnProcessSelectand RecruitBenchmarkingPartnersCollect FieldData AnalyseCurrent andFuturePerformanceGapsAdapt andIncorporateBest PracticesMeasureandRecalibrateMeasure SuccessRealize ChangeDevelop Systemic Per
11、formance MeasuresTest & Refine SolutionsDesign & Develop Alternative SolutionsPerform Targeted AnalysisAssess Systemic NeedsDevelopImplementationPlanDevelopTrainingProgramsImplementPlan andMonitor ResultsCompleteManagementReviewAnalyseComparativePerformance andProcessesDevelopConclusions andCommunic
12、atePHASE 5PHASE 6Measure SuccessRealize ChangeDevelop Systemic Performance MeasuresTest & Refine SolutionsDesign & Develop Alternative SolutionsPerform Targeted AnalysisAssess Systemic NeedsProjectPlanning andOrganizationUnderstand Your OwnProcessSelectand RecruitBenchmarkingPartnersCollect FieldDat
13、a AnalyseCurrent andFuturePerformanceGapsAdapt andIncorporateBest PracticesMeasureandRecalibrateMeasure SuccessRealize ChangeDevelop Systemic Performance MeasuresTest & Refine SolutionsDesign & Develop Alternative SolutionsPerform Targeted AnalysisAssess Systemic NeedsDevelopImplementationPlanDevelo
14、pTrainingProgramsImplementPlan andMonitor ResultsCompleteManagementReviewAnalyseComparativePerformance andProcessesDevelopConclusions andCommunicatePHASE 5PHASE 6Measure SuccessRealize ChangeDevelop Systemic Performance MeasuresTest & Refine SolutionsDesign & Develop Alternative SolutionsPerform Tar
15、geted AnalysisAssess Systemic NeedsProjectPlanning andOrganizationUnderstand Your OwnProcessSelectand RecruitBenchmarkingPartnersCollect FieldData AnalyseCurrent andFuturePerformanceGapsAdapt andIncorporateBest PracticesMeasureandRecalibrateMeasure SuccessRealize ChangeDevelop Systemic Performance M
16、easuresTest & Refine SolutionsDesign & Develop Alternative SolutionsPerform Targeted AnalysisAssess Systemic NeedsDevelopImplementationPlanDevelopTrainingProgramsImplementPlan andMonitor ResultsCompleteManagementReviewPHASE 6Measure SuccessRealize ChangeDevelop Systemic Performance MeasuresTest & Re
17、fine SolutionsDesign & Develop Alternative SolutionsPerform Targeted AnalysisAssess Systemic NeedsProjectPlanning andOrganizationUnderstand Your OwnProcessSelectand RecruitBenchmarkingPartnersCollect FieldData AnalyseCurrent andFuturePerformanceGapsAdapt andIncorporateBest PracticesMeasureandRecalib
18、rateMeasure SuccessRealize ChangeDevelop Systemic Performance MeasuresTest & Refine SolutionsDesign & Develop Alternative SolutionsPerform Targeted AnalysisAssess Systemic NeedsDevelopImplementationPlanDevelopTrainingProgramsImplementPlan andMonitor ResultsCompleteManagementReviewPHASE 6Measure Succ
19、essRealize ChangeDevelop Systemic Performance MeasuresTest & Refine SolutionsDesign & Develop Alternative SolutionsPerform Targeted AnalysisAssess Systemic NeedsProjectPlanning andOrganizationUnderstand Your OwnProcessSelectand RecruitBenchmarkingPartnersCollect FieldData AnalyseCurrent andFuturePerformanceGapsAdapt andIncorporateBest PracticesMeasureandRecalibrateMeasure SuccessRealize ChangeDevelop Systemic Performance MeasuresTest & Refine SolutionsDesign & Develop Alternative SolutionsPerform Targeted AnalysisAssess Systemic Needs
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