《民航情景英语》课件Unit8.pptx

1、民航情景英语民航情景英语Guided Learning Special meals to conform to specific dietary,religious and medical requirements(including vegetarian meals)can be offered to those passengers who cannot partake of the standard featured menu subject to conditions set down below.Special meals should be ordered at booking t

2、ime at least 24 hours before departure while a 48 hours advance notice is required for kosher meals(KSML).Guided Learning Only special meals which are recognized by Air Mauritius will be catered.You may consult the list of special meals here.No other special meal requests(no mushroom,steamed meals,b

3、aby NLML,veg/DBML and others)will be catered for any passenger.Any passenger who would wish to be served a halal meal on any Air Mauritius flight should order a Muslim meal(MOML)at booking time.WarmerI.Read the following pictures and answer the questions.1.The following are special food on board.2.M

4、atching the name with its image.Are you familiar with their meaning and can you add any more?A.dessert B.vegetarian/vegan mealC.baby mealD.snacks E.child meal F.Kosher meal _II.Find the definition in Column B which matches the word or phrase in Column A.A1.snack 2.pork 3.diet 4.assistance 5.galley 6

5、.inform 7.spice 8.dessert9.cater 10.stewBA.a controlled intake of foodB.help given C.the meat from a pigD.a kitchen on an aircraftE.a plant substance used as a flavouringF.to officially tell someone something G.a food eating between mealsH.sweet food that you eat after the main part of a mealI.to pr

6、ovide food and drink for a social functionJ.cook by slow boiling in a closed vesselTopic one:Normal Situation(FA:flight attendant P:passenger)Sample Conversation 1(A cabin attendant is offering meal service to a vegetarian.)FA:Excuse me,Sir.Are you John Brown?P:Yes,whats the matter?FA:You ordered ve

7、getarian meal,didnt you?P:Yes.FA:Here it is.I hope you enjoy it.P:Thanks a lot.FA:Not at all.Sir,do you need anything else?P:Could you give me another cup of water,please?FA:Certainly.Here you are.Vocabulary and Expressionsvegetarian n.素食者Thanks a lot.非常感谢。Not at all.不客气；不用谢。certainly adv.当然；行（用于回答）

8、Check your understanding1.Who is the flight attendant offer meal service to?2.Whats the mans surname?3.What else does the flight attendant offer the man?Sample Conversation 2(A passenger cant eat all the food on the menu.)P:Miss,I cant eat all the food on the menu.Im a vegetarian.Do you have a speci

9、al meal for me?FA:Just a moment,please.I will check in the galley.(Five minutes later)We can offer you a vegetarian meal,Sir.P:Good.Whats the main course?FA:We have spiced vegetable stew with rice.Does that meet your needs?P:Great.What else can I have?FA:Would you care for vegetable appetizer or veg

10、etable soup,fruit or a sweet?P:The soup and a sweet,please.By the way,do you have many different meals?I mean.For Hindus and Muslims,too?FA:Yes.We cater for everyone.P:Thats incredible.Even a good hotel would find it hard to do all that,and here we are flying at 10,000 meters.FA:It does help if you

11、request for a special meal when you book your ticket,Sir.P:Next time I will.Vocabulary and Expressionsgalley n.（飞机上的）厨房 main course 主菜；主食spice n.香料；调味品stew v.&n.炖汤；焖care for 喜欢；关心appetizer n.开胃物；开胃食品Hindus 印度餐食Muslims 穆斯林餐食cater v.提供餐食及服务 Check your understanding1.Is there any special meal available

12、 on the plane?2.What is the main course for the vegetarian food?3.Do they have any other different meals?Sample Conversation 3(A passenger didnt order a special meal in advance.)P:Excuse me,Madam.What will you serve for lunch?I cant eat pork,for I am a Muslim.FA:Have you mentioned your requirement w

13、hen you booked the ticket?P:No.Should I?FA:I am afraid so.We can provide special meals designed around specific diets such as vegetarian,kosher or halal.These must be prearranged at the time of booking the flight and featured on passenger manifest.P:Sorry,I dont know.FA:Dont worry.I can check it for

14、 you.P:Thanks.FA:On todays flight,we have beef and rice,as well as fish and noodle.Which one do you prefer?P:Err I prefer fish and noodle.When will my lunch be served?FA:A moment,please.Vocabulary and Expressionsin advance 提前pork n.猪肉muslim n.穆斯林 adj.穆斯林教的requirement n.要求；需求diet n.日常饮食；节食kosher n.犹太

15、餐食halal n.伊斯兰餐食manifest n.旅客名单；载货单Check your understanding1.What is the passengers requirement?2.Why cant the passenger enjoy Muslim meal?3.What does the passenger choose for meal?Topic Two:BroadcastingSample Broadcasting 1(Announcement before the Meal Service)Ladies and Gentlemen,We are pleased to

16、begin our meal service.Flight attendants will be moving through the cabin serving meals(snacks)and beverages soon.For the convenience of the passenger sitting behind you.Please adjust your seat back to its upright and locked positionduring the meal service.If you need any assistance,please contact a

17、ny flight attendant.Thank you!Vocabulary and Expressionssnack n.小吃；快餐sit behind 坐在后边seat back n.座椅靠背assistance n.帮助 Check your understanding1.When shall the broadcast be made?2.When will the flight serve meals?3.What may passengers do to their seat back?Sample Broadcasting 2（Announcement before the

18、second meal service on long-haul international flights）Ladies and Gentlemen,Good afternoon.We will be arriving at our final destination at Wu Han.We are pleased to serve you a meal refreshments and beverages.During the meal service,please adjust our seat back to its upright and locked position for t

19、he convenience of the passenger sitting behind you.Thank you！Vocabulary and Expressionsdestination n.目的地refreshment n.点心beverage n.饮料；酒水adjust to 调整以适应for the convenience of 为了的方便Check your understanding1.What is the flights final destination?2.What may serve before landing?3.What is the requirement

20、 from the broadcast?Sample Broadcasting 3(Drain system breakdown)Ladies and Gentlemen,We regret to inform you that because of a problem with our on-board water system,we are unable to serve you hot drink all this time.Cold beverages including soft drinks and bottled water available.If you have any q

21、uestions,please do not hesitate to contact.Thank you for your understanding.Vocabulary and Expressionsinform v.通知；告诉water system 供水系统 hot drink 热饮soft drink 软饮料bottled water 瓶装水hesitate v.犹豫；踌躇Check your understanding1.What happened to the drain system?2.According to the broadcast,can passengers have hot drink?3.What is available？Thank You