《酒店岗位英语实训》课件Model Eight Exhibition & Convention.ppt

1、Model Eight Exhibition and Convention模块八 展会Unit 23 Exhibition Service展会服务Warming up:Who:receptionist.meeting plannerWorking place:Conference roomService progress:1.Book an exhibition2.Disscuss the deals of the exhibition3.Set up4.Serve during the exhibition5.Tear down6.Make the paymentKey points:Whe

2、n the guest wants to reserve a exhibition,you should get the following information from the guest:当客人需要预定展览的时候，需要从客人客人那里得到以下信息：The time of the exhibition展览的时间The size of the exhibition展览的大小The number of the people who should set up the exhibition布展所需的员工数量The number of the participants参展商的数量The numbe

3、r of the visitors看展的人数The special demands for the exhibition展览的特殊要求The name and phone number of the meeting planner布展商的名字和电话As the people who charge the exhibiton,you should introduce the facilities and services of the hotel according to the information above.作为负责展览的员工，你需要向客人介绍酒店的设施设备和服务。1.vocabular

4、y Studyconference 会议 stage 舞台projector 投影仪 screen 屏幕facility 设备 microphone 麦克风white board 白板 sign board 签到板laser pointer 激光笔 recorder 录像机convention hall 会议厅 multi-functional hall 多功能厅2.Useful Expressions and Sentences：What size do you want?您需要多大的展厅？How many people will participate the meeting?有多少人参加

5、会议？When do you need the conference room?您什么时候需要会议室？The rental for the room is 5000 yuan one day.会议室每天的租金是5000元。What kind of facilities do you need?您需要什么样的设备?How do you want to set up your booth?您需要如何布置展台？We will provide food and beverage service for the guests.我们会为客人提供餐饮服务。We are looking forward to

6、your coming.我们期待您的到来。书本对话打卡：p183-185 Scene 1 reserving an exhibition Scene 2 Setting up an exhibition Unit 24 Convention Service 会议服务Warming up：Who:receptionist.meeting planner Working place:Conference roomService progress:1.Book the meeting2.Discuss the service details for the meeting3.Register for

7、 the meeting4.Make the paymentKey Points：Please get the following information from the meeting planner:请向会议组织者了解一下信息：The number of participants;参加者人数The type of conference 会议的类型The special demands for the meeting会议的特殊要求The time of the conference会议的时间The name and phone number of meeting planner会议组织者的

8、名字和电话Task practice：1）欢迎客户 Welcome to Guangzhou fair.欢迎光临广交会。Welcome to our booth/display.欢迎来到我们的展台。Please contact us whenever needed.有需要随时与我联系。Our company will be very competitive in both price and technical service.我们公司在价格和技术方面很有竞争力。2）了解客户 We had business with many customers from USA,Canada，india!我

9、们与各国很多客户有来往！May I ask you who are you buying for?请问你为哪个单位购买？What company do you represent?你是哪个公司的代表？Could I have some information about your scope of business?能否让我了解一下您的业务范围？Anything particular you are interested in during your stay in China?有您特别感兴趣的产品吗？3）展示样品 What about having a look at the samples

10、 first?先看一看产品吧？These are some samples of the products.这些是部分样品。Weve developed nearly 30 models.They are all here.我们已经开发出将近30个型号，都在这儿。Due to the limited space,we cant demonstrate all the models.由于场地，我们不能展示出所有的产品。4）赠送资料 This is the brochure of our newest products.这是最新产品的介绍手册。I can give you a price list

11、 and a brochure of this series for reference.我可以给你一份价目表和商品手册，以供参考。5）采购意向 Weve very interested in the product you exhibited.我们对你们展出的产品非常感兴趣。Im the buyer on this program.我是这个项目的采购员。is the unit price for it?产品的单价是多少？6）不能做决定 I am not qualified to make decision.我没有资格决定。I cant make my decision now.我现在不能做出

12、决定。Well have a meeting and make the final decision.我们要开会研究一下再做决定。I will probably be able to let you know by next Monday.最迟下周一我可能会跟你联系。Thank you for visiting and have a good day.感谢参观并祝您愉快。Thank you for your support with our products.谢谢您对我们产品的支持。Hope we have opportunity for further cooperation.希望我们能进一步的合作。Keep in touch.保持联系。