1、Chapter 12 An Overview of International Business Etiquette in Different Countries and RegionsLearning objectives basic business etiquette in the US basic business etiquette in Asia basic business etiquette in Europe basic business etiquette in the Middle East basic business etiquette in Latin Americ
2、a Business dressing Business hours Punctuality!Greetings and introductions HandshakesNames and titlesDining and entertainingGiftsSocial taboos The American gesture for“OK”using a circle formed by forefinger and thumb is offensive in Germany.Showing your palm to someone is offensive in Greece.Keeping
3、 your hands in your pockets is rude.Back-slapping is out of place in northern Europe.Having your hands below the table while dining in France,Germany,and Austria is rudeHandshakesNames and business cardsMeetingsBusiness attireDining and entertainingHandshakesNames and titlesBusiness attireDining and
4、 entertainingGiftsSocial taboosSocial taboos The sign for“OK”formed by your forefinger and thumb is offensive in Brazil.Putting your hands on your hips is a gesture signaling a challenge in Argentina,and putting your feet on the table is rude.Raising your fist to head level is a gesture associated w
5、ith Communism in Chile.Putting your hands in your pockets is rude in Mexico.Tom Slides,an American businessman,is flying to Tokyo for a business meeting.At the Washington firm,a group of Japanese businessmen who came for a meeting on a Friday found a room full of casually dressed people.Questions fo
6、r discussion1)Why does the businessman in the first case think that his casual dress may have eroded his authority and credibility as a business partner?2)In the second case,what could happen if the Japanese found that the room they just retreated from was the right office for the meeting?3)What do you learn from the two cases?work together with a group of classmates on a country-/region focused projectTHANKS
