物业英语课件与答案整套课件完整版教学教程最全电子讲义教案.ppt

1、CompanyLOGOUnit 1Hello,This is Sunshine Property Management Company Ltd.Unit 1Section 1:Practical ListeningSection 2:Practical SpeakingSection 3:Practical Reading Passage:What is Property ManagementSection 4:Practical Writing Companys ProfileCompany LogoPractical Listening Paul Smiley,arranged by hi

2、s company in USA,he came to the Spring City with his family.He is going to work there for about one year.He is considering renting an apartment.One day,in the morning he saw an advertisement given by Sunshine Property Management Company through the Internet.Paul comes to the news reception and raise

3、s some questions.Company LogoPractical ListeningListen and answer the following questions.1.What services does the company provide?2.What are the areas the company offer counseling and advice?Specialists from our company will offer you professional advice on how to invest in property,how to manage p

4、roperty,how to budget your property investment and laws and regulation counseling concerning real estatea variety of comprehensive services including property management counseling,real estate agency,cleaning and maintenance and management personnel training.Company LogoPractical Listening3.What cle

5、aning and maintenance services does the company provide?4.What kind of training does the company provide?5.What is the contact number of the Management Office?buy,sell and rent various kinds of properties at the clients request.inner and outer wall cleaning and maintenance for hotels,offices and apa

6、rtment buildings800-123456 Company LogoP:As a professional service provider,what services does Sunshine Property Management Company mainly provide?M:We provide a variety of comprehensive services including property management counseling,real estate agency,cleaning and maintenance and management pers

7、onnel training.P:Can you name some areas you offer counseling and advices?M:Specialists from our company will offer you professional advice on how to invest in property,how to manage property,how to budget your property investment and laws and regulation counseling concerning real estate,etc.P:Are a

8、ll the properties rented?M:No.We can buy,sell and rent various kinds of properties at the clients request.P:What cleaning and maintenance services does your company provide?M:We can provide inner and outer wall cleaning and maintenance for hotels,offices and apartment buildings.Listen and read aloud

9、 the conversation.Practical ListeningCompany LogoPractical Speaking Paul Smiley would like to rent an apartment by Sunshine Property Management Company,so he calls the company to make an appointment with the property manager.Listen the dialogue and imitate the pronunciation and intonation of the spe

10、akers.Company Logo Read aloud the dialogue and pick out the useful words and expression about property.be located in city centertraffic around is convenientthe layout of the unitthe maids room be attached to furnished/non-furnishedsurroundings and the communitybeautiful area(neighborhood)facilities位

11、于位于市中心市中心周围交通便捷周围交通便捷单元布局单元布局保姆间保姆间连接连接带有家具带有家具/不带家具不带家具周围环境和社区周围环境和社区设施设施美丽的地区美丽的地区Practical SpeakingCompany Logo还有还有 秒秒151514141313121211111010 9 9 8 8 7 7 6 6 5 5 4 4 3 3 2 2 1 1 0 0GOGO1.Good morning.Sunshine Property speaking.May I help you?2.Good morning.This is Paul Smiley.3.May I make an app

12、ointment with the property manager,Lucy Wang?4.OK,when would you like to see her,Mr.Smiley?5.How about tomorrow morning?6.Let me check.Good!How about ten oclock?7.Great!Thank you very much.8.I will be here at ten oclock tomorrow morning.You are welcome.Bye!Practical SpeakingRead the dialogue and Pic

13、k out useful sentences about making an appointment by phones.Read aloud the following sentences.Company LogoRole Play making an appointment.A:ReceptionistB:a ClientPractical SpeakingHello,this is Service Department of the Sunshine Property Management Company.What can I do for you?What date/time is c

14、onvenient for you?How about the day after tomorrow at five oclock p.m.?Are you free next Tuesday at two oclock p.m.?Could we make a tentative appointment for Friday?Im calling to make an appointment with the property manager.Could you arrange an appointment with Mr.Green for me?Id like to drop by to

15、morrow to talk over our contract.I look forward to seeing you at your office on July 18.Can you make it at 3 p.m.on Monday?Im available from 9 a.m.to 3 p.m.Im looking forward to meeting Mr.Jackson.Company Logo _ _ _ _ _ _ _ _Hello,this is Paul Smiley.Im calling to make an appointment with the manage

16、r.Let me check.What date and time is convenient for you?Can you make it 3 p.m.on Monday?Hello,this is Service Department of Sunshine Property Management Company?What can I do for you?Company Logo _ _ _ _ _ _ _ _Yes.Im available from 9 a.m.to 3 p.m.Great!See you at 2 on Friday then.Thanks.I m looking

17、 forward to meeting your manager.Bye!Im afraid not.Mr Green is fully booked on Monday.Are you free at 2 p.m.on Friday?Company LogoPractical ReadingvBackground InformationvOutline of the PassagevPassage ComprehensionsvKey Language PointsvExercises Company LogoGreat Depression(1929-late 1930)The Great

18、 Depression was a severe worldwide economic depression in the decade preceding World War II.It was the longest,most widespread,and deepest depression of the 20th century.The depression originated in the U.S.,starting with the fall in stock prices that began around September 4,1929 and became worldwi

19、de news with the stock market crash of October 29,1929(known as Black Tuesday).From there,it quickly spread to almost every country in the world.Background Information:Practical ReadingCompany Logo The Great Depression had devastating effects in virtually every country,rich and poor.Personal income,

20、tax revenue,profits and prices dropped while international trade plunged by to.Unemployment in the U.S.rose to 25%,and in some countries rose as high as 33%.Cities all around the world were hit hard,especially those dependent on heavy industry.Construction was virtually halted in many countries.Farm

21、ing and rural areas suffered as crop prices fell by approximately 60%.Some economies started to recover by the mid-1930s.However,in many countries the negative effects of the Great Depression lasted until the start of World War II.Practical ReadingCompany LogoDisclosure A situation in which a homeow

22、ner is unable to make principal and/or interest payments on his or her mortgage,so the lender,be it a bank or building society,can seize and sell the property as stipulated in the terms of the mortgage contract.Practical ReadingCompany LogoPart 1(Para.1):The definition and objectives of property man

23、agement.Part 2(Para.2):Traditional position of property management in the real estate industry.Part 3(Para.3):The substantial change of the concept of property management.Part 4(Para.4):An example of the importance of property management.Outline of the Passage:Practical ReadingCompany Logo1:What is

24、property management?Translation:Practical ReadingPassage Comprehensions:Para.1Property management is the process of _,_ the value of an investment property and generating _ for its owner.preservingincreasingincome物业管理是使房产保值和升值的过程也是为业主创收的过程。物业管理是使房产保值和升值的过程也是为业主创收的过程。Company Logo2:What is the purpose

25、 of property management?Translation:Property management is to achieve _of the property owners.investment objectives物业管理是为了实现业主的投资目的。物业管理是为了实现业主的投资目的。Practical ReadingCompany Logov Small propertyv Large propertyv Property whose owner occupy parts of the spacev Property whose owner live at a distancep

26、ay the tax&insurance and mail the owner a check each month.3 Who manage property?How does property management company relate with owners?Practical ReadingCompany Logo1 What mad it possible for professional property management to become badly needed?Translation:Para.2Numerous foreclosures revealing a

27、 series of management deficiencies in the depression of the 1930s.20世纪世纪30年代大萧条时期通过无数的抵押止赎现象年代大萧条时期通过无数的抵押止赎现象发现了一系列的管理漏洞。发现了一系列的管理漏洞。Practical ReadingCompany Logo2 Translate the sentence into Chinese.This oversight might seem strange,since running a large commercial or residential project in which

28、hundreds or thousands of people reside or work is a highly challenging task which calls for training,good judgment and a variety of technical skills.这个疏忽好像很奇怪，因为经营一个数以百计千计的这个疏忽好像很奇怪，因为经营一个数以百计千计的大型商业或居住项目是一个高度挑战性的任务，需要训练，大型商业或居住项目是一个高度挑战性的任务，需要训练，良好的判断力和各种技能。良好的判断力和各种技能。Practical ReadingCompany Logo

29、3 What were the emphasis in real estate industry in the past?On the _(固定因素固定因素)of investment,such as_(好的投资地点好的投资地点)and _(长期合理融资长期合理融资).permanent elementsgood investment locationlong-term reasonable financingPractical ReadingCompany Logo1 Match the phrases with Chinese meaningsPara.3rising costresidu

30、al cash showrent rateoperating expensescomparable propertiesenergy costgeographic arearental incomeabove-average operating expenseslower-than-average rent level租金收入租金收入营业费用营业费用上涨的成本上涨的成本能源成本能源成本租赁率租赁率同类的房产同类的房产剩余现金流剩余现金流低于平均值的租赁率低于平均值的租赁率高于平均值的营业费高于平均值的营业费地理区域地理区域Practical ReadingCompany Logo2 What

31、does a good property management have a great influence on?3.Why do comparable properties within the same geographic area often show significant variances in rental income and operating costs?4.What are beyond the control of a property owner?residual cash flowBecause close inspection show that above-

32、average operating expenses and lower-than-average rent level.Rent rates and operating expenses.Practical ReadingCompany Logo1 What contribute to the success of the San Francisco real estate broker?2 How much profit did he make in half a year?Para.4Property management expertise.400,000 dollars.Practi

33、cal ReadingCompany Logo Process (Para 1)过程过程 Procedure (Para 4)程序；手续，步骤程序；手续，步骤e.g.Obtaining a refund from the company is a complicated _.Reforming the education system will be a difficult _.we are still in the _ of moving house.Key Language Points:procedureprocessprocessPractical ReadingCompany Log

34、ounderrated(Para 2)在下面的，级别低于，不够的在下面的，级别低于，不够的underestimateunderdevelopedundergraduateundergroundundercurrent低估低估经济不发达的经济不发达的在校大学生在校大学生地铁地铁潜流，暗涌潜流，暗涌低估，轻视低估，轻视overrated在上，在外，在上，在外，越过，过多越过，过多Practical ReadingCompany Logodraw on sb.(Para 3):attract sb.吸引，引诱e.g.They drew investors on with visions of ins

35、tant wealth.他们吸引了大批投资者，使他们以为可以立刻发财致富。他们吸引了大批投资者，使他们以为可以立刻发财致富。Practical ReadingCompany LogoWord Transformation:permanentinvestmentindependentlycomparablecapitalizationtemporary反义反义动词动词反义反义反义反义形容词形容词investdependentlydepend动词动词incomparablecapitalized动词动词comparePractical ReadingCompany LogoPractical Re

36、adingKey to Exercise I:1.Property management is the process of preserving,increasing the value of an investment property and generating income for its owner.2.Numerous foreclosures revealing a pattern of management deficiencies3.Residual cash flow 4.Inadequate property management result in“above-ave

37、rage”operating expenses and lower than average rent levels5.Rent rates and operating expenses.Key to Exercises:Company LogoKey to Exercise II:()1.All properties,small or large,are managed by the property managers.()2.Before 1930,the property management was not used.()3.Great changes have taken place

38、 in the field of property management for a decade.()4.Property owners cannot control the rent rates and operating expenses.()5.In six months,the San Francisco real estate broker made a profit of$40,000.FFTTFPractical ReadingCompany LogoKey to Exercise III 1.operation 2.estate 3.tenants 4.collecting

39、5.maintenance6.vacancies 7.credit 8.check 9.charge 10.agreementPractical ReadingCompany LogoKey to Exercise IV 1.a large commercial or residential project2.management deficiencies3.maintenance of real property4.a long-term lease5.reasonable long-term financing6.物业管理7.商业房地产8.不动产投资9.剩余现金流10.租金收入和运营成本P

40、ractical ReadingCompany Logo Key parts of a companys profile 1The companys history(when and where you were founded.How and why)2 Lines of business(products and services summary)3 value proposition(how and why your company exceeds at what it does)4 Differentiator(what sets you apart from your competi

41、tion)Practical WritingCompany LogoRead the sample and pick up the useful sentences.1 History:2 Products and Services:be located in be founded inWe specialize in-.Generally,we are responsible for-.Meanwhile,we offer some other services for the-，such as-Practical WritingCompany Logo3 Value proposition

42、:4 Differentiator:In this professional line,most of us hold IQCPM or above.So we can provide you with satisfying maintenance.In the year of 2003,we passed the ISO 9001 IMIS,which helps us to be more professional.Now we are one of the leading companies in line.Practical WritingCompany LogoAssignments

43、1.Review what has been learned in this unit.2.Write a companys profile according to the clues on p 8.3.Preview Unit 2.Company LogoCompanyLOGOCompanyLOGOUnit 2Looking for a Good TenantUnit 2Section 1:Practical ListeningSection 2:Practical SpeakingSection 3:Practical Reading Passage:How to Find the Be

44、st Tenants with the help of a Professional Property ManagerSection 4:Practical Writing Rental AdvertisementCompany LogoPractical Listening Paul comes to Sunshine Property Management Company in the morning.There is a visitor group.The manager gives an announcement to the visitor group before showing

45、them around.Company LogoPractical ListeningListen and answer the following questions.1.When was the company founded?2.What does the company deal in?3.How many professional employees are there in the company?4.Please name two services provided by Sunshine Property Management Company.The housing estat

46、e managementin1999200maintenance,security,environment sanitation and cultivating the green areas.(any two of the above)Company LogoAnnouncement by Manager of Sunshine Property Management Company Good morning,ladies and gentlemen.First of all,let me introduce our property company.Our company was foun

47、ded in 1999.In a decade,we have grown into one of the leading companies in the area of property management.We deal in housing estate management and offer services for the residents such as the environmental sanitation,cultivating the green areas,maintenance and security.There are more than 200 profe

48、ssional employees working for you.Most of us hold Intermediate Qualification Certificate of Property Management or above.So if you have trouble with problems such as water or electric problems,do not hesitate to contact us because we can provide you with satisfying services.I believe if you decide t

49、o live here in this city,you will certainly enjoy the good services offered by us.Now the guide will show you around the company.If you have any question,be free to ask her.Listen and read aloud the announcement.Practical ListeningCompany LogoPractical Speaking Paul is very satisfied with Sunshine P

50、roperty Management Company.Now he comes to the managers office to inquire about the building such as the amenity and rent and so on.Listen the dialogue and imitate the pronunciation and intonation of the speakers.Company Logo Read aloud the dialogue and pick out the useful phrases and sentences.city