1、1Design.Build.Ship.Service.Design.Build.Ship.Service.Design.Build.Ship.Service.校企合作项目校企合作项目SMT方向专用教材方向专用教材Title:ISO9001:2000质量管理体系介绍质量管理体系介绍 Prepared by:Linda XiangDate:Aug 20102Design.Build.Ship.Service.什什么么是是ISO?ISO 9000 Basic Knowledge Training3Design.Build.Ship.Service.什什么么是是ISO?目前世界上最大的国际标目前世界上
2、最大的国际标准的的开发者及发布者准的的开发者及发布者日常办事机构是中央秘书日常办事机构是中央秘书处，处，现现设在瑞士的日内瓦。设在瑞士的日内瓦。主要工作：制主要工作：制订订各各类国际类国际标标准准 ISO：International Organization for Standardization 国国 际际 标标 准准 化化 组组 织织 4Design.Build.Ship.Service.ISO的宗旨的宗旨ISO 9000 Basic Knowledge Training5Design.Build.Ship.Service.ISO的宗旨的宗旨 ISO的宗旨的宗旨6Design.Build.
3、Ship.Service.什什么么是是ISO9000?ISO 9000 Basic Knowledge Training7Design.Build.Ship.Service.什什么么是是ISO9000?8Design.Build.Ship.Service.什什么么是是ISO9000?9Design.Build.Ship.Service.ISO9000产产生的背景生的背景ISO 9000 Basic Knowledge Training10Design.Build.Ship.Service.ISO9000产产生的背景生的背景11Design.Build.Ship.Service.制制/修修订订情
4、況情況ISO 9000 Basic Knowledge Training12Design.Build.Ship.Service.ISO 9000族的制族的制/修修订订情況情況 13Design.Build.Ship.Service.ISO 9000族的制族的制/修修订订情況情況 14Design.Build.Ship.Service.ISO 9000族的制族的制/修修订订情況情況 15Design.Build.Ship.Service.推行推行ISO 9000的作用的作用ISO 9000 Basic Knowledge Training16Design.Build.Ship.Service.推
5、行推行ISO 9000的作用的作用17Design.Build.Ship.Service.认证机构认证机构?ISO 9000 Basic Knowledge Training18Design.Build.Ship.Service.认证机构认证机构?SGS:瑞士通标瑞士通标BSI:英英国标准协会国标准协会BVQI:法国船级社法国船级社 DNV:DNV挪威商立恩威挪威商立恩威验证验证TV:德德国莱国莱茵茵19Design.Build.Ship.Service.八大质量管理原则八大质量管理原则ISO 9000 Basic Knowledge Training20Design.Build.Ship.S
6、ervice.八大质量管理原则八大质量管理原则21Design.Build.Ship.Service.标准条款架构标准条款架构ISO 9000 Basic Knowledge Training22Design.Build.Ship.Service.标准条款架构标准条款架构23Design.Build.Ship.Service.QUALITY MANAGEMENT SYSTEM CONTINUAL IMPROVEMENT OF THEManagementresponsibilityResourcemanagementValue adding activitiesInformationKey:IS
7、O9001:2008品质管理流程模式图品质管理流程模式图Measurement,analysis andimprovementCustomerCustomerSatisfaction ProductrealizationInputOutput ProductRequirements24Design.Build.Ship.Service.The EndISO 9000 Basic Knowledge TrainingThe End25Design.Build.Ship.Service.26Design.Build.Ship.Service.Thank YouExpect ExcellenceThanks for your participating!
