《酒店英语》课件2-2 Taking Orders 1.ppt

1、学习情境二：餐厅服务英语学习情境二：餐厅服务英语学习任务学习任务:受理西餐点菜受理西餐点菜 1 Name:Joey Job:Waitress Responsibility:To serve guests in a western restaurant ContentsLearning Objectives 学习目标1Working Procedures 工作程序2Working Knowledge 工作知识 3Hotel Task 酒店任务45Words and Expressions6ActivityLearning Objectives 学习目标学习目标After finishing th

2、is task,you should be able to:Recommend and explain Western food Take orders in a western restaurantWorking Procedures 工作程序工作程序 Pass the menu to the guest from his right side.站在客人右侧，呈上菜单Ask the guest if he is ready to take order.询问客人是否可以点餐 Recommend some dishes to the guest.给客人介绍菜式Mark down the gues

3、ts order.记下客人的菜单Repeat the guest order for him.重复客人的订单Ask the guest how he would like his egg(steak).询问客人鸡蛋、牛排等食物的生熟程度Mark down the guests requirement.记下客人的特殊要求Ask the guest to wait for a while for the dishes.让客人稍等片刻，马上为他上菜Working Knowledge 工作知识工作知识(1)(1)1.When taking orders,ask the guests the follo

4、wing questions:The appetizer、main course and dessert requested by the guests.（客人需要的前菜、主菜、饮品和甜品）Wine or vegetable go with the main course.（客人需要配搭主食的酒或蔬菜）Particular eating habits （客人的特殊的饮食习惯）Recommendation of some dishes to the guests （询问客人是否需要推荐菜式）Working Knowledge 工作知识工作知识(2)(2)2.Names of western fo

5、odAppetizer 前菜前菜鱼子酱caviar蘑菇汤mushroom soup沙拉salad熏三文鱼smoked salmon焗蜗牛baked snail鹅肝酱 goose liver pasteMain Course 主菜主菜 Working Knowledge 工作知识工作知识(3)牛腿排rump steak 三文鱼排salmon filletT形骨牛排T-bone steak羊排lamb chop脊扒fillet steak 沙朗牛排sirloinWorking Knowledge 工作知识工作知识(4)Dessert 甜品甜品布丁pudding栗子蛋糕chestnut cake冰激

6、凌 ice-cream提拉米苏tiramisu奶酪cheese苹果派apple pieHotel Task 酒店任务酒店任务 Suppose you are Joey,now youre going to help the guest take orders.Please perform the task according to the hints below with your partners.角色A:你是George Brown,准备到西餐厅用晚餐。看了菜牌后发现鱼子酱、沙 拉、蘑菇菌汤都不错，各要了一份。角色B:你是西餐厅服务员Joey,你为George Brown推荐了当晚的特色菜

7、菲力牛排和香草冰激凌 Words to know caviar n.鱼子酱 recommend vt.&vi.介绍 salad n.沙拉 instead adv.代替 baked snail n.焗蜗牛 chef n.厨师 mushroom soup n.蘑菇汤 rare adj.半熟的、嫩的 steak n.牛排 medium adj.适中的 pudding n.布丁 well done adj.全熟的 pie n.馅饼 House Specialty n.招牌菜Useful expressions1.Presenting the Menu 呈现菜单呈现菜单 (1)Please show m

8、e the menu.(2)Heres the menu,sir.(3)Can I take your order?(4)Would you like something to drink?2.Recommending Dishes 介绍菜式介绍菜式 (1)What would you like to go with your steak?(2)Would you please recommend something?(3)How would you like your steak?(4)How about trying some other dishes?(5)Will there be a

9、nything else?(6)Its the specialty of our restaurant.Useful expressions 3.About Food Allergies 食物过敏食物过敏 (1)Leave off MSG,please.(2)Im allergic to pepper.(3)I told you to leave off the onion.4.When Certain Item Is Running out 食物售罄食物售罄 （1）We havent got any more duck today.（2）How about steak instead?Act

10、ivity 1.Look at the sentences below and put them in the correct column below.看下面的句子，然后把它们归类。A table for two,please.What do you recommend?And heres the menu.Are you ready to order?I recommend the steak.Rare,medium or well done?Are you ready to order?I would like some mineral water,please.Ill have the

11、 lamb chops.Can we have the bill,please.The lasagna for me,please.Would you like anything to drink?Activity WAITER/WAITRESS CUSTOMER 2.Organize a group of 4 or 6 students and design a menu for a western restaurant.MenuMenu Garlic bread 2.10 Green salad 2.90 Grilled mushrooms 3.10 Vegetable soup 3.50

12、 Onion rings 3.50 Pasta salad 3.90 Cornish pasty 3.90 Chicken wings 4.10 Meatballs 4.40MenuMenu Spaghetti 6.00Meatloaf 7.20Grilled chicken 7.50Lasagna 8.50Steak 8.90Lamb chops 9.20King prawns 9.90MenuMenu Corn cob 1.90Baked beans 2.10Peas 2.50Chips 2.90Baked potatoes 3.10Rice 3.10Grilled vegetables

13、5.00Activity3.Make a dialogue using the sentences from exercise A and the Cottage Restaurant Menu.Then present it in front of the class.Activity 西餐注重酱汁，注重香料。下面让我们为大家介绍西西餐注重酱汁，注重香料。下面让我们为大家介绍西餐中各种调味料的说法。餐中各种调味料的说法。香料类：香料类：mint(薄荷薄荷)rosemary(迷迭香迷迭香)vanilla extract(香香草精草精)lemongrass(香茅香茅)酱汁类酱汁类thousand island sauce(千岛汁千岛汁)ketchup(番茄汁番茄汁)mustard(芥末芥末)basil(紫苏紫苏)BBQ sauce（烧烤酱（烧烤酱)Hotel tips