1、国家开放大学电大本科管理英语4期末试题及答案5（试卷号：1389)一、 交际用语（每小题2分， 共10分）1-5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。1一ls it possible for you to workout the plan tonight? A. I 11 do that. B. 1 think so. C. Id love to.2.一How did your meeting go yesterday?- actually, it was really frustrating. A.Not so good B. Very good C. Nothing s
2、pecial3.一1 think things have been a bit difficult for us the last couple of months.一Weve been working hard, but still getting behind. A. Youre right. B. Im afraid. C. I dont think so. 4.一Will you help me arrange a meeting with Mr.Brown, please?A.No, no way B.No, I cant. C.Sorry I cant. I have to fin
3、ish my project right now.5.一Youd better not push yourself too hard. You can ask the team and listen.-_A. You are right. B. No, we cant do that. C. 1 think it will kill our time. 二、 词汇与结构（每小题2分，共30分）6-20题：阅读下面的句子， 从三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。6. She was very adaptive and soon adapted_the campus
4、 life.A. withB.asC. to7. All_gli tters（闪闪发光）is not gold.A. whichB. that C. what8. This is the man last night. A.whom I saw himB. who Is a whimC. whom I saw9. I would recommend that youon following through with projects.A. workedB. workC.would work10. They weren t too keen_the idea at first because t
5、hey thought it was not practical enough. A.ofB.onC. in11. On hearing the news of_the major exam again, the girl burst into tears. A. her having failedB. she failed C. her being failed12.It is through enthusiasm and quiet intensity_we transform creativity and visioninto the technologies. A. whichB./
6、C. that13.Although we cant compete in terms of size, I believe we hold an advantage in termsof dedication to customer service. A.didB. DoC. have14.on the hilltop, you could enjoy the scenery of the city bathed in the sun.A.StoodB.StandC. Standing15.Without his assistance. I the research last month.A
7、.would not have completedB. could not finishC. should not finish16.Feari earing the reactions of top managers, middle managers remainedfi 1 tered information. A.silenceOr providedoptimistic, B. silent C. silently 17. I will ask them to_a new design. something a bit more toned down. A . come 1nB.come
8、 acrossC. come up with18. Good work good pay. A.deservesB.requestsC.deserts19. The responsibilities in handbook that managers have to be concerned with efficiency and effectiveness in the work process. A. implyB. indicateC. interrupt20.At a rough_,we will take another four weeks to finish this plan.
9、A. valueB. AccountC.estimate三、阅读理解（每小题4分，共40分）21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage 1 In 1916 , a French coalmine director named Henri Fayol wrote a book entitled Administrationlndustrielle et Generale, which set forth five distinct functions of managing that Fayolinsisted were appl
10、icable in any industry. In the 1950 s , management textbooks began to incorporate some of a Fayols ideas into their content, and today, management courses stilluse many of his ideas to teach management to business students. Planning Planning involves deciding where to take a company and selecting st
11、eps to get there. Itfirst requires managers to be aware of challenges facing their businesses, and then it requiresmanagers to forecast future business and economic conditions, They then formulate objecti vesto reach by certain deadlines and decide on steps to reach them. They re-evaluate their plan
12、sas conditions change and make adjustments as necessary. Organizing Managers organize by bringing together physical , human and financial resources to achieveobjectives. They identify activities to be accomplished, classify activities, assign activitiesto groups or individuals, create responsibiliti
13、es and delegate authority. They then coordinateeverything so operations run smoothly. Leading Leading requires managers tomotivate employees to achieve business objectives and goals. Itrequires the use of authority to achieve those ends as well as the ability to conJDunicateeffectively. Effective le
14、aders can influence their personnel to view situations from theirperspectives.Leading also involves supervision of employees and their work. Controlling Controlling involves measuring achievement against established objectives and goals. Ital so requires managers to be able to identify sources of de
15、viation from successful accomplishment and to provide a corrective course of action. Managers first establish objectivesand goals, then measure achievements, identify anything that is keeping the company from achieving their objectives and goals, and provide means of correction if necessary, Staffin
16、g Without human resources, no organization can get off the ground, let alone do businessand make profits, Some distinct features of the staffing function arer 1 t puts the right man in the right job. It is an ongoing activity as employees keep leaving and joining the company, they alsoretire from ti
17、me to time leaving empty places in various positions. Efficiency is a prime focus of this function as managing people is the toughest job thereis, everything must be accounted for, leaves, payments, benefits, medical allowances, socialsecuri ty accounting and much more. 21. What is the main idea of
18、this passage? A. To introduce some of the authors ideas about management.B. To introduce five distinct functions of managing proposed by Fayol. C. To promote the book entitled Administration Industrielle et Generale. 22. What are the influence of Fayols book Administration Industrielle et Generale?
19、A. It is of no influence at all for today.B. It is nearly forgotten by the world.C. lt is still great effect on current management courses.23. Which step of managing refers to bring staff together and tell them what to do? A. Leading.B. Organizing. c. Staffing.24. Which item in Chinese below has not
20、 mentioned as things needed to take care for peoplemanagement ? A住房公积金B医疗补贴C请假25. In the step of, managers need to find out obstacles in the course of achieving companys objectives and goals. A. controllingB. leadingC.planning26-30题：请根据短文内容判断给出的语句是否正确，正确的写“T, 错误的写“F 并将答案写在答题纸上。Passage 2 When you thi
21、nk of team building, do you immediately picture your group off at a resort playing games or hanging from ropes? Traditionally, many organizat ions approach team bui lding in this way but, then, they wonder why that wonderful sense of teamwork that has been di spl ayed at the retreat or the seminar f
22、ails to impact long-term beliefs and actions back at work. I m not averse to retreats, planning sess ions, seminars and team building activities-in fact I lead them-but they have to form part of a much larger teamwork effort. You will not build teamwork by retreating as a group for a couple of days
23、each year, instead you need to think of team building as something you do every single day. Form teams to solve real work issues and to improve real work processes. Provide training in systematic methods so the team expends its energy on the project, not on trying to workout how to work together as
24、a team to approach the probl em. Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes. If there is friction between team members, examine the work processes they mutually own- the problem is not usually their personalities; instead,
25、 it is often the fact that the team members haven t agreed on how they will deliver a product or service, or the steps required to get something done. Build fun and shared occasions into the organization s agend a - hold pot luck lunches, takethe team to a sporting event, sponsor dinner sat a local
26、restaurant, go hiking or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and encourage cheering team fans. euse icebreakers and teamwork exercises at meet ings- these help team members get to know each other, share details about each other s lives, and have a laugh toge
27、ther. Celebrate team successes publicly. There are many ways you could do this, for ins tanceby buying everyone the same T-shirt or hat, putting team member names in a draw for company merchandise and gift certificates. The only thing limiting you is your imaginat ion. If you do the types of teanwor
28、k building listed above, you 11 be amazed at the progress you will make in creating a teamwork culture, a culture that enables individuals to contr ibute more than they ever thought possible- together. 26. Team building event is traditionally related to playing games at resort. T27. The author claim
29、s that playing games together is as important as forming teams to solvereal work issues and to improve real work processes for team building. F 28. Retreat in the first paragraph means withdrawal of troops after a defeat. F29. Ice breaking motivates tea江1 members to compete with each other. F30.A go
30、od teamwork culture enables individuals to make more efforts together. T四、写作（共20分）31根据要求写作文。Write at least 100 words about an event caused by di fferent understandings of the workplace culture. You may need to include the 5Ws and 1H elements. 备注翻译：写下至少100字的关于因对职场文化的不同理解而引起的事件。您可能需要包括5Ws和1H元素。答：There
31、 is a big difference between Chinese and Western workplace cul tures regarding salary increases. The topic of a salary increase is a very difficult thing to talk about in the traditional Chinese workplace. In this regard, foreign companies are more open. They can treat the raise as a non-emot ional
32、thing, and have a calm di scussion on the desk, while Chinese bosses , first of all, they usually dont take the initiative to raise their salary, and if you say a raise, they are likely to If the boss is disgusted, he will consider: Do you not want to do it anymore. 国家开放大学电大本科管理英语 4期末试题及答案 3 （试卷号： 1
33、389)一、 交际用语（每小题2分， 共10分）1-5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。1.一This project is too big for me to finish on time. A. Please dome a favor. B. You may not ask for help. C. I11 give you a hand. 2.一Id like a wake-up call at7: OOa. m., please!-0K, A.you wi 11 certainly make it. B. I11 make sure you get one. C
34、. just do what you like.3. -Terribly sorry to interrupt, but may I use your dictionary？一Yes,A.of course. B. it doesnt matter. c. no hurry.4.一1 think I have made a serious mistake.一A.I dont think so. You really made an error. B. I dont think so. lts really terrible.C.1 dont think so. Its not your fau
35、lt.5.一Id like to have this film developed.A.Whats it? B.May I help you? C.What do you want?二、 词汇与结构（每小题2分，共30分）6-20题：阅读下面的句子，从三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。6. _his anger the employees called him Mr. Thunder, but they loved him.A.Due toB. In spite ofC. Because7. CEO s spend planning, the more pro
36、fitable their companies are,A. The more time B. If moreC. The less time8. In today s environment, _people are often burned out. its important for employeesto have a personal connection with you and the work you believe in. A. whenB. whereC.while9._clearly conJDunicate with and actively listen to emp
37、loyees is essential to improvetheir performance. A.Be able toB.Being ableC. Being able to10. I believe that I have a lot to contribute a team environment. and am comfortablein both leadership and player roles. A. toB. withC.for11. ComparedEnglish, Chinese is generally believed to be more difficult t
38、o learn. A. withB. fromC. Against12.the importance of English, we should put more effort into it and try to learn i twell. A.GaveB.GivingC.Given13. He will write to me as soon a she_home.A. will have returnedB.returnsC. wi 11 return14. Linda walked at the head, by her colleagues. A. followedB. follo
39、wingC. to follow15.After days of investigation, the police were_reality.A.attemptingB. ApprovingC. Approaching16. I think the primaryfactor is theres been so much absence lately. A.contributingB. causingC.affecting17.An agreement was reached on the of mutual respect and mutual interest.A. basicB.bas
40、eC. basis18.Please ask the solicitor what his_would be to take the case to court.A.fareB.feeC. salary19.All theguests are seated in the front row,A. distinguishingB.extinguishingC. distinguished20. Learning new things has always been a great for me. A. motivatorB.motivateC.motivation三、阅读理解（每小题4分，共40
41、分）21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage 1 If theres one word that captures the essence of what is occurring in the world today, it s change. Downsizing,reorganizing, and cutting costs, are now the norm for survival.No industry is exempt. Even the most conservative institutions a工e u
42、ndergoing significantchange just to survive. Change management has always been an issue of debate amongst scholars: how can employerscreate suitable conditions for a successful change process? And what can employees do to getthrough it? Tips for dealing with change in the workplace. *Make yourself a
43、ware that change happens, it happens in personal life, it happens inyourprofessional life. You cannot live in the past, so denying that change could occur only makesthings more complicated for you. Stay alert in the workplace! know what is happening around you. When you come across cluesthat hint ch
44、ange is on the way, acknowledge them! Maintain open communication channels: Dont lay back and expect things to pass you bysmoothly. You need to get acquainted with the occurring changes. Seek more details from yourmanagement and peers to form an accurate understanding of the matter. Be transpa工ent a
45、nd honestabout your fears: dealing with the unknown is often resented and daunting. Make the pictureas clear as you can. Assess yourself! Change is a time when ones confidence about ones skills and capabilitiesgets shaky.Recognize your strengths and where you could bring them into play. At the samet
46、ime, stay aware of your developmental areas and work on improving those. -Dont be stiff! It will make the change process much harder if you are rigid. Beflexibleenough to look at the different angles of the change and see where you could apply your existing skills and knowledge, and what news skills
47、 you need to acquire. *Stay optimistic! Keep a positive attitude and dont let yourself drown inuncertainty. Involve yourself in the new process; locate yourself properly in the new scenario. Adjust ! You cant get to the top of Everest by jumping up the mountain. You get to the mountaintopby taking i
48、ncremental steps. Step by step, you get to the goal, says Robin Sharma, one of the worlds most-sought-after leadership and personal success experts. 21. Enterprises carryout downsizing, reorganizing and cutting costs in order to_A.cut down on the number of workersB. reshuffle the organizationC . sur
49、vive22. No industry is exempt n means_A.No industry is an exceptionB.No industry is an exampleC.Not every industry can be exempted23. The following questions are often discussed among scholars EXCEPT_A. How can bosses create favorable conditions for changeB. How can productivity be increasedC. What
50、can workers do to get through change24.How many suggestions does the author put forward?A.4B.5C.625. From the passage, we know that Robin Sh釭ma is_A.an expert on leadership. and personal success B.a great leaderC. someone who likes to play the game of Hide and Seek26-30题：请根据短文内容判断给出的语句是否正确，正确的写“T, 错
