1、Supplier Selection and Capability Assessment ModelCustomerRequirementsDeliverablesTo CustomerDesignMakeBuyIntegrate & TestDeliverSellSupport Plan & Manage1. Sales, Master Scheduling & Sequencing2. Contract requirements flow down (Customer related process) 3. Design and development4. Suppliers sourci
2、ng selection & approval (Purchasing process) 5. Plant, material, skills, capacity planning & scheduling(Planning of product realisation)6. Order Management and logistic (Internal/external)7. Manufacturing and inspection (Production and service provision) 8. Supplier operational management and produc
3、t validation (Purchasing process) 9. Control of non conformities, corrective and preventive actions10. Customer Support (Control of service operations)11. Business Processes Performance Management and Customer Satisfaction Monitoring Four domains : Process People & Organisation Tools & Data Performa
4、nces MetricsFive levels of maturity Expectation Supplier performance1: Undefined and not capable2: Defined and applied, but not 100% efficient or not applied everywhere in the company3: Defined, applied and effective4: Predictable 5: OptimisedItems for ImprovementAction Plan between supplier and cus
5、tomer Decision to Select or Not and/or Improvement Action Plan set-upOther guidelines within Supply Chain Management Handbook may be used to support investigations to complete Improvement Action PlanApply weighting to each process as appropriate to Product, Customer, Risks, etcSupplier SelectionProd
6、uct Development and IndustrialisationSeries ManufacturingIn service Support11. Business Processes Performance Management and Customer Satisfaction Monitoring1 Sales, Master Scheduling & Sequencing1 Sales, Master Scheduling & Sequencing5. Plant, material, skills, capacity planning & Scheduling5. Plan
7、t, material, skills, capacity planning & Scheduling5. Plant, material, skills, capacity planning & Scheduling4. Supplier sourcing selection and approval 4. Supplier sourcing selection and approval 4. Supplier sourcing selection and approval 4. Supplier sourcing selection and approval 2. Contract Req
8、uirements and Flow-Down2. Contract Requirements and Flow-Down2. Contract Requirements and Flow-Down2. Contract Requirements and Flow-Down3. Design and Development3. Design and Development3. Design and Development3. Design and Development7. Manufacturing and inspection7. Manufacturing and inspection7
9、. Manufacturing and inspection7. Manufacturing and inspection8. Supplier Operational Management and product validation8. Supplier Operational Management and product validation8. Supplier Operational Management and product validation8. Supplier Operational Management and product validation 10. Custom
10、ersupport 10. Customersupport 10. Customersupport6. Order Management and Logistic (internal/external)6. Order Management and Logistic (internal/external)6. Order Management and Logistic (internal/external)6. Order Management and Logistic (internal/external)9. Control of non conforming product, corre
11、ctive and preventive actions9. Control of non conforming product, corrective and preventive actions9. Control of non conforming product, corrective and preventive actions9. Control of non conforming product, corrective and preventive actionsDeep assessment (Check of Process & Results)Process Overvie
12、wNew assessment (Change or Problem Management)Exemple of results synthesis(10. Customer support not assessed in this exemple) Exemple of results by area 2 Contract requirement flow down Strength 1 Strenght 2 Strenght 3 Exemple of results summary: Processes with Strenghts3 Design and development Stre
13、ngth 1 Strenght 2 Strenght 37 Manufacturing and inspection Strength 1 Strenght 2 Strenght 39 Control of non confomities, corrective & preventive actions Strength 1 Strenght 2 Strenght 311. Business Processes Performance Management and Customer Satisfaction Monitoring Strength 1 Strenght 2 Strenght 3
14、Exemple of results summary: Processes with Weaknesses1. Sales, Master Scheduling and SequencingWeakness 1Weakness 2Weakness 34 Supply sourcing selection and approval Weakness 1 Weakness 2 Weakness 35 Planning of product realisation Weakness 1 Weakness 2 Weakness 36 Order management and logistics Weakness 1 Weakness 2 Weakness 38 Supplier operational management and product validation Weakness 1 Weakness 2 Weakness 3 For any question or comment, please contact:christian.bucksafran.fr
