1、邮件中常用商务英语 Structure 结构Dear Mr./Ms.Li,(salutation)Thank you for your letter of September 26.We shall be very pleased to see you and discuss your new monitor,but October 6 is not suitable.We will be happy to meet with you at 9:30 a.m.on Wednesday,October 7,if the time is convenient for you.We look for
2、ward to meeting you.（complimentary close）Yours sincerely,Zhao Yu(signature)Principle 原则 Know your email terms:Reply to all,forward追加 e.g.:Please forward to A for comment.Keep it Short and Clear:I am writing to enquire about first,second,next,and finally Use the Right Greeting:1.Dear/Hi/Hey+名 2.Dear
3、Mr./Ms.+对方姓 3.Dear Sirs，Dear Madam or Sir,To whom it may concern.Be polite and tactful:We are in receipt of your email of Thank you for your patience and cooperation/consideration.I would like-I am interested in(in stead of”I want”)AOB Any other business 其他事、ASAP 尽快、BCC blind carbon copy 密送、BTW By t
4、he way 顺便提一下、CC Carbon copy 抄送、Conf.Confidential 机密、IOW In other words 换句话说、Pls.Please 请、PS Postscript 附言、WRT With regard to 关于Announcing告知、索取资讯索取资讯Would it be possible for you to let me know?What is your opinion on?对有何意见I wonder if you could explain.Im writing in regard to the problem we mentioned.
5、关于我方提出的问题，特此来函。Im writing in response to a phone call from your side.回复你方来电，特此来函。I am pleased to confirm that your resolution is all right.很高兴告知您的方案是可行的。Seeking for reply期待回复It would be nice if you could provide a bit more information on.Please review at your side and advise.请核实并回复。look forward to h
6、earing back from you.等待您的反馈 review/check核实、comment建议回复、confirm确认、feedbacks 反馈、Awaiting等待、prompt response立即答复、（If you have）Any question若有任何问题、please let me know/contact me请告知、Feel free to give comments尽管提出建议Describing Problems描述问题否决建议：We are following your instruction 已按你方指示实施；This is a very urgent m
7、atter事出紧急；Im afraid thats not possible这恐怕无法达成；We cant make/manage it then我们完成不了。doesnt work(properly/very well)Im having trouble(in)doing sth./with sth.Whenever I,nothing happens.Attachment 附件 I enclose the valuation report for your reference.我附加了评估报告供您参考。Attach is the design document,please review
8、it.设计文档在附件里,请查阅。Please see attached picture/technical data.请见附件图片/技术数据。Attached/Enclosed please find todays meeting notes.今日会议记录见附件。Give feedback 意见反馈Will get back to you ASAP会尽快回复你！Please see comments/the reply below in bold black.请见下方粗体字体回复。My answers are in blue below.答复已标蓝。I add some comments to
9、 the document for your reference.我就文档添加了意见,仅供参考。Measures 给出措施建议 I am proposing I suggest that方案 Please refer tentative schedules as follow请参照以下暂定计划。确保完成 Please note and proceed accordingly.请注意并相应招办。Please make sure the above happens.请确保以上能做到。Point listing 列表n Some known issues in this release:12 声明中
10、涉及的一些问题.n The current status is as following:12目前数据如下:n Today we would like to finish following tasks p We reviewed the newest SCM policy and has following concerns:做出如下考虑:.p Some items need your attention:以下方面需提请注意:.p Here are some more questions/issues for your team:针对你方有如下问题:.Business 建立业务建立业务关系W
11、e would like to introduce ourselves to you as建立业务关系We are willing to enter into business relations withWe have couriered sth.per your request today by with airway bill No.courier特快专递、per your request应你方要求、mail/post邮寄、dispatch发出、submit提供、enclose附上、invoice发票、advanced samples出货前的样品、approval核准、at your e
12、arliest convenience尽早、favorable response佳音。Enquiries询盘take(have,feel)interest in 或或enquire for 询购send quotation for 对的报价send particulars of 告知某人某事的详细情况When quoting,please state terms of payment and time of delivery.Will you please allow us a special allowance/discount 给折扣12还不如去抢啊！Offer 报盘quote sb.a
13、price for somethingquote for something at 报价send(make,give)sb.ones(best,lowest)quotation foroffer sb.Somethingsubject to ones confirmation 供您确认13已经是跳楼价了Thanks note 感谢信/Apology 道歉Thanks Thanks in advance and best regards!再次感谢，祝好!Thank you for/Thanks for the cooperation/your assistance感谢你的合作/支持!Thanks
14、 I really appreciate the effort you all made for this sudden and tight project.对此紧急项目中您做出的努力我表示十分感谢。Your kind assistance on this are very much appreciated.我们对您的协助表示感谢。Apology Sorry for confusion.I apologize for the late asking but we want to make sure 很抱歉现在才向您咨询,但是我们需核实结语“Best regards,Sincerely,范文参考
15、1.咨询信息Dear Sir:March 5,2010 Im writing to enquire for your companys new products of mountain bikes.Could you provide details about the new bikes.Is there brand of Deer Mountain Bike?Looking forward to hearing back from you.Thanks!Yours faithfully 2.提议及附件Dear Sir:May 1,2010 Inquiries regarding our ne
16、w product,the Deer Mountain Bike,have been coming in from all parts of the world.Reports from users confirm that it is the best mountain bike available.Enclosed is our brochure.Yours faithfully 15范文参考3.意见反馈Dear Sir:May 15,2010Thanks for your promptly response and recommendation.Please make sure the
17、related parameters of this bike satisfied the status listed in the attachment,also see my suggestion in blue.After I confirm the quantity of the bike,I will connect you.Truly 4.提出询价 Dear Sir:Jun.1,2010 May you kindly send us further details of your prices and terms of sale?We ask you to make every e
18、ffort to quote at competitive prices in order to secure our business.We look forward to hearing from you soon.Truly 16范文参考5.提供报价 Dear Sir:June4,201 0Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike.It gives us great pleasure to send along the technical information on the
19、model together with the catalog and price list.After studying the prices and terms of trade,you will understand why we are working to capacity to meet the demand.We look forward to the opportunity of being of service of you.6.还价 Dear Sir:June8,201 0We have received your price lists and have studied
20、it carefully.However,the price level in your quotation is too high for this market,If you are prepared to grant us a discount of 10%for a quantity of 200,we would agree to your offer.You should note that some price cut will justify itself by an increase in business.We hope to hear from you soon.Your
21、s truly 17范文参考7.提出订单 Dear Sir:June 15,2010 We have discussed your offer of 5%and accept it on the terms quoted.We are prepared to give your product a trial,provided you can guarantee delivery on or before the 20th of September.The enclosed order is given strictly on this condition.We reserve the rig
22、ht of refusal of delivery and/or cancellation of the order after this date.Truly 8.结尾致谢Dear Sir:June 20,2010Thank you very much for your order of June 15 for 200 Deer Mountain Bikes.We will make every possible effort to speed up delivery.We will advise you of the date of dispatch.We are at your service at all times.Sincerely18谢谢！
