1、Book 1 Unit 2Period 2 Listening and talkingWhat reservations do we need to make before or while we travel?book air ticketbook a hotelbook a dinner tableWhen you talk about air ticket reservation,what words and expressions come into your mind?Flight timepaymentpay by credit cardpay by WeChat pay by c
2、ashone-way ticketa round-trip ticketfirst classbusiness classeconomy classpricedelay(延误）cancel(取消）While listening1.Listen to the phone call and answer the questions.(1)What are the two speakers talking about?(2)What is the relationship between the two speakers?Buying/booking a plane ticketA.Teacher
3、and studentB.Secretary and ManagerC.Customer and airline reservation agentListen again and complete the table with the words you hear.Opening_ can I help you?_ to buy a plane ticket.Talking about time_ are you travelling?On the 23rd of December Talking about what you preferThere are two flights.Whic
4、h _?Would _ travel business class or economy?_ book a return flight this time?The 9:30 flight,please._ to travel business class.No,_.Im taking the train back.Other information_ your name,sir?Robert WilliamsPayment_ to pay?By credit cardHowId like toOn what date do you preferyou like toId likeWould y
5、ou like tothank youMay I have May I ask how you would likeWhile listeningPlease read through the table and summarize the 5 steps to make a reservation.01Opening03Talking about what you prefer04Confirming your name05Means of payment02Talking about time and placel How can I help you?l What can I do fo
6、r you?l Id like to.l May I reserve.?l Which do you prefer?l What kind of room do you want?l Would you like to.?Some formal and polite expressions used in telephone conversations.l No,thank you.l May I have your name,sir?l May I ask you how you would like to pay?l Wait just a second,please.Imagine yo
7、u are making plans for the holiday.Choose one of the situations below and role play a phone call with a partner.Tips:Use the 5 steps mentioned before to finish the conversation.The present continuous tense can be used to describe future plans and arrangements.Formal and polite expressions are favore
8、d.Some useful expressions for booking a hotel room.lId like to book a room for next Monday.lHow long are you staying?lWhat kind of room would you like?lWhats the room rate(房价)?lDo you have free Internet service?lId like to reserve a room for two days.lWhen are you checking in and checking out?lId li
9、ke a room with two single beds.lIs breakfast included?lHow would you like to pay?A:Good morning.What can I do for you?B:Id like to book a room.A:What kind of room would you prefer?Single bed or double bed?B:Double bed.A:OK.When are you checking in?B:On Octer 4th.A:How long are you staying?B:Two days.Do you have free Internet service?A:Yes we do.Do you have other requests?B:No,thank you.A:My I have your name,sir?B:Jack Chen.A:OK,we will have room 706 for you.Goodbye.Possible dialogue
