1、 邱燕群邱燕群 计算机应用计算机应用20132013级级 珠海市第一中等职业学校珠海市第一中等职业学校 Unit 4 Ill have my watch replaced CONTENTS 2 5 1 4 3 Students Textbook Teaching Objective Reflection Teaching procedure GainedGained basic basic knowledgeknowledge active and cooperative Quick-minded easily get bored and unmotivated 1. Analysis of
2、the Students Activities Activities loverslovers 没有完美的个人 只有完美的团队 雁行理论造就团队凝聚力 团队作战不能出力 个人作战没有能力 2. Analysis of the Teaching Material Unit 4 I will have my watch replaced Listening - to understand the main ideas of the dialogues. 01 Competence Objective（能力目标）：（能力目标）： be able to make a complaint or expr
3、ess other experience , using the words and expressions learned. 02 Affective Objectives（情感目标）：（情感目标）： - to encourage students to deal with complaint professionally; - to strengthen students conciousness of cooerpation,competition and prpfessional quality 03 3. Analysis of the Teaching objective Teac
4、hing focuses(教学重点）教学重点）: - to learn some useful words and expressions on making a complaint; - to develop students listening and speaking competence about dealing with complaint. 01 Teaching difficulties（教学难点）（教学难点）: - how to use IT to motivate the students to get involved in the class activities; -
5、 to finish the acitivity dealing with complaint sucessfully. 02 3. Analysis of the Teaching objective Task-based approach 4. Teaching and Learning Methods Teaching: Learning: Game-playing approach Situational approach communicative approach Independent learning Cooperative learning Team competition
6、01 02 03 06 05 04 feedback checking game playing video appreciation summary and evaluation listening practice and jigsaw reading profesional role simulation Pre-class Assignment 5. Teaching Procedures In-class Assignment After-class Assignment self learning 请在此处输入您的标题 download the e- dictionary uplo
7、ad the new words and learn them pre-read the dialogue Questions: When will we make a complaint? discuss the questions on we chat group 4. Teaching Procedures Pre-class Assignment 4. Teaching Procedures assign tasks-discussion-answers sharing 5. Teaching Procedures prepre- -classclass Assignment Assi
8、gnment 4. Teaching Procedures in in- -classclass AssignmentAssignment 0 01 1/group work/group work To pick up the appropriate words for the following items: camera, T-shirt, leaflet Purpose:Purpose: to help learn the words in to help learn the words in a convenient and a convenient and enjoyable way
9、enjoyable way broken, badly damaged, incorrectly produced, of the wrong size, there is something wrong, delayed, full-color, cheap, broken, badly damaged, incorrectly produced, of the wrong size, there is something wrong, delayed, full-color, cheap, broken, badly damaged, incorrectly produced, of th
10、e wrong size, there is something wrong, delayed, full-color, cheap, broken, badly damaged, incorrectly produced, of the wrong size, there is something wrong, delayed, full-color, cheap, Hand out for students on the blackboard 0 02 2/ /game playing game playing . . 4. Teaching Procedures Pre-class As
11、signment To review the words and expression by playing match game Purposes:Purposes: 1) to easily learn the new to easily learn the new words when having fun;words when having fun; 03.03.Video appreciationVideo appreciation Because the shirt is of the wrong size. Id like to have this shirt replaced.
12、 4. Teaching Procedures in-class Assignment To watch a video about making a replacement of shirt Purposes:Purposes: 1) to draw students to the topic easily have his watch replaced. 4. Teaching Procedures in in- -classclass AssignmentAssignment 04.listening practice04.listening practice 1)listening f
13、or gist of the dialogue Purposes:Purposes: 1) to help get an initial impression on the materials Name of the Customer Tim Item watch alarm Problem something wrong with the alarm something wrong with the belt of the watch other: _ Time of Purchase this week last week other: _ Solution replace refund
14、other: _ Customer Signature _ 04.listening practice04.listening practice 2)listening for specific information Purposes:Purposes: 1) to train the learning strategy of taking note in-class Assignment 4. Teaching Procedures 01 02 请在这里输入您的标题 4. Teaching Procedures in-class Assignment 04.listening practi
15、ce04.listening practice 3)jigsaw reading ( (RoundRound 1)1) 03 请在这里输入您的标题 04.listening practice04.listening practice 4)jigsaw reading (Round2Round2) in in- -classclass AssignmentAssignment 4. Teaching Procedures Purposes:Purposes: 1) make reading more interesting 2) to get more familar with the pass
16、age 时间线 I bought it one week ago and its still under guarantee. Im so sorry for the inconvenience we have caused you. Would you like a refund? When did you buy this watch? No, Id rather have the watch replaced please. No, I took it off before taking the shower Did you wear it Did you wear it in the
17、shower?in the shower? 0 7 0 1 02 0 3 0 4 0 5 0 6 in-class Assignment 4. Teaching Procedures 04.listening practice04.listening practice 4)jigsaw reading( Round 3Round 3) Purposes:Purposes: 1) make reading more interesting 2) to get more familar with the passage Tim:Tim: Mom:Mom: Tim:Tim: Ive got to g
18、o now. Ill have to go to the shop before work. Whats the matter? Ill have to have my watch replaced because there is something wrong with the alarm. Tim is leaving home. Tim is talking to the staff. Staff: Tim:Tim: Staff: Tim: Good morning! How can I help you, sir? I bought this watch in your shop b
19、ut it doesnt work very well. What is the problem? The alarm doesnt work and when I took off the watch yesterday, I found it left a green mark on my wrist. Listen and check in-class Assignment 4. Teaching Procedures Did you wear the watch in the shower, sir? No. I took it off before taking the shower
20、. When did you buy this watch? I bought it one week ago and its still under guarantee. Im very disappointed at its quality. Im so sorry for the inconvenience we have caused you. Would you like a refund? No, Id rather have the watch replaced please. No problem, sir. Would you please show me your rece
21、ipt so that I can take down some details? Well get this watch exchanged for you in no time. Thank you. Read aloud. Staff: Tim:Tim: Staff: Tim: Staff: Tim: Staff: Tim: in in- -classclass AssignmentAssignment 4. Teaching Procedures B: _. A: Ill have this B: What is the problem? A: I bought this in you
22、r shop but . B: Did you . A: When did you buy it? B: Im sorry for the inconvenience weve caused you. Would you like a refund? Purpose: 1) to help students say in a logic way to set up their confidence 4. Teaching Procedures 05.pressional role 05.pressional role playingplaying 1)work in pair and role
23、 play the dialogue in in- -classclass AssignmentAssignment You are a customer and last week you bought a mobile phone online. Unfortunately, it didnt work yesterday without any signal. You would like to return the goods and ask for a refund by calling the telephone service. You are a telephone servi
24、ce of Jingdong and deal with all kinds of complaints. A customer is calling to about about the mobile phone he bought yesterday. You are a customer of Vanguard supermarket. Yesterday you bought a box of yourget in the supermarket. But when you arrived home, you found the yougort is expired. You want
25、 to get it replaced. You ared a manager of Vangard supermarket. A customer is making a complaint about the yourgout she bought yesterday. You have to deal with it. 4. Teaching Procedures 05.pressional role 05.pressional role playingplaying 2)choose a card and role play the dialogue in in- -classclas
26、s AssignmentAssignment You are a customer and last week you bought a mobile phone online. Unfortunately, it didnt work yesterday without any signal. You would like to return the goods and ask for a refund by calling the telephone service. 4. Teaching Procedures Purpose: 1) to help students practise
27、speaking english to cultivate professional conciousness 05.pressional role 05.pressional role playingplaying 2)choose a card and role play the dialogue in in- -classclass AssignmentAssignment You are a telephone service of Jingdong and deal with all kinds of complaints. A customer is calling to abou
28、t about the mobile phone he bought yesterday. 4. Teaching Procedures Purpose: 1) to help students practise speaking english to cultivate professional conciousness 05.pressional role 05.pressional role playingplaying 2)choose a card and role play the dialogue in in- -classclass AssignmentAssignment Y
29、ou are a customer of Vanguard supermarket. Yesterday you bought a box of yourget in the supermarket. But when you arrived home, you found the yougort is expired. You want to get it replaced. 4. Teaching Procedures Purpose: 1) to help students practise speaking english 2)to cultivate professional con
30、ciousness 05.pressional role 05.pressional role playingplaying 2)choose a card and role play the dialogue in in- -classclass AssignmentAssignment You ared a manager of Vangard supermarket. A customer is making a complaint about the yourgout she bought yesterday. You have to deal with it. 4. Teaching
31、 Procedures 05.pressional role 05.pressional role playingplaying 2)choose a card and role play the dialogue in in- -classclass AssignmentAssignment Purpose: 1) to help students practise speaking english to cultivate professional conciousness You are a customer and last week you bought a mobile phone
32、 online. Unfortunately, it didnt work yesterday without any signal. You would like to return the goods and ask for a refund by calling the telephone service. You are a telephone service of Jingdong and deal with all kinds of complaints. A customer is calling to about about the mobile phone he bought
33、 yesterday. You are a customer of Vanguard supermarket. Yesterday you bought a box of yourget in the supermarket. But when you arrived home, you found the yougort is expired. You want to get it replaced. You ared a manager of Vangard supermarket. A customer is making a complaint about the yourgout s
34、he bought yesterday. You have to deal with it. 4. Teaching Procedures 05.pressional role 05.pressional role playingplaying 2)choose a card and role play the dialogue in in- -classclass AssignmentAssignment Purpose: 1) to help students practise speaking english 2)to cultivate professional conciousnes
35、s 单词：replacereplace, alarm, leaflet, badly, damage, mark, waist, detail, inconvenience. 句子：1. Can you show me your receipt? 2. i will have my watch replaced 3. I am very disappointed at its quality. 4. Its still under guarenteed. 5. I am sorry for the inconvenience we have cause you. 4. Teaching Pro
36、cedures 06/Summary and Evaluation.06/Summary and Evaluation. Purpose:Purpose: to develop students self- check ability. Students summarize what words and expressions they have learned. Blackboard Design InIn- -classclass AssignmentAssignment 4. Teaching Procedures 01/Homework Assigning.01/Homework As
37、signing. 1. Compulsory1. Compulsory Write down the key words and expressions and sentences in the class. 2. Optional2. Optional Talk about your shopping experience when you have to make a complaint Purpose:Purpose: to consolidate what theyve in class AfterAfter- -classclass Assignment Assignment 4.
38、Teaching Procedures 0 02 2/ Assessment./ Assessment. PurposesPurposes to make the evaluation system fairer and more reasonable. Peer, self, and teacher assessments of students homework. After-class Assignment 1 2 3 4 5 I can understand the text. I can use the words to make a make a complaintcomplain
39、t I have learned skills of making a complaintmaking a complaint I can work well with my partners. I can engage in the learning tasks. Learn with fun. Funny word games not only can raise students learning interest, but also improve their learning efficiency. 01 Learn by doing. Role play improves stud
40、ents speaking ability. 02 03 6. Teaching Reflection professional situational simulation. taking professional role cultivate the students prossional conciousness, which is quite helpful for their future career. 04 The evaluation system is fairer and more reasonable. There are peer, self, and teacher assessments of students homework. A Advantages:dvantages: 5. Teaching Reflection Disadvantages:Disadvantages: The professional role play Task is a bit difficult, more is needed to encourage the students to practice speaking. 2015年年5月月
