1、前厅部前厅部2013年上半年工作总结计划年上半年工作总结计划白云宾馆有限公司前厅部二零一零年度上半年工作总结单向伟白云宾馆有限公司前厅部二零一零年度上半年工作总结单向伟时光如水时光如水,光阴似箭光阴似箭,充满机遇与挑战的充满机遇与挑战的 2010年已经过去年已经过去,通过酒店领导正确的指导与帮助通过酒店领导正确的指导与帮助,以及前厅部全体员工的勤奋努力以及前厅部全体员工的勤奋努力,在汗水和智慧的投入在汗水和智慧的投入,白云宾馆前厅部的各方面工作取得了新的进步。看到酒白云宾馆前厅部的各方面工作取得了新的进步。看到酒店事业蒸蒸日上店事业蒸蒸日上,我内心感到无比的欣慰和自豪。现将我内心感到无比的欣慰
2、和自豪。现将 2010年上半年工作情况总结如下年上半年工作情况总结如下:一、经营方面。截止到一、经营方面。截止到 2010 年年 6 月月 25日日,白云宾馆客房上半年累计营业额为白云宾馆客房上半年累计营业额为 4548851 元元,共出租客房共出租客房 13171间夜间夜,其协议客户其协议客户 9297 间夜、团队客人间夜、团队客人 915 间夜、前台散客间夜、前台散客 2959间间,平均房价为平均房价为 340.22 元元,上半年平均入住率为上半年平均入住率为87.46,共接待国内外宾客两万多人次。在上半年的六个月共接待国内外宾客两万多人次。在上半年的六个月,白云宾馆客房的平均白云宾馆客房
3、的平均入住率只有二月份未能达到入住率只有二月份未能达到 90,其余五个月的平均入住率均在其余五个月的平均入住率均在90以上。此外以上。此外,我们通过推出特惠小时房、周末特价房、会员卡等促销活动进我们通过推出特惠小时房、周末特价房、会员卡等促销活动进一步拓宽了市场一步拓宽了市场,增加了宾馆的营业收入增加了宾馆的营业收入,并得到了新老客户的满意与认可。并得到了新老客户的满意与认可。图一图一:白云宾馆客房上半年入住率白云宾馆客房上半年入住率 100 90.28 92.1 92.36 90.95 90.53He is angry.He is looking at me angrily.形容词形容词副副
4、词词名词名词 代词代词动词动词 形容词形容词 整句整句angry angrily1.Miss Yang is a woman.(beautiful beautifully)2.The dog is dancing .(happy happily)3.He is with me.(angry angrily)4.He looks today.(happy happily)5.Listen .(careful carefully)6.Dont drive so .(quick quickly)sound taste feel smell look 感官动词感官动词 形容词形容词 副词的转化规则副词
5、的转化规则一般一般直接加lyloud loudly quietquietly slowslowly carefulcarefully quickquickly bad-badly 形容词形容词 副词的转化规则副词的转化规则二二般般以辅音字母+y的形容词,把y变i再加lyhappy happily easyeasily angryangrily heavyheavily形容词形容词 副词的转化规则副词的转化规则三特三特goodwell truetruly terrible-terriblyShe sings well.Its terribly cold.形容词形容词 副词的转化规则副词的转化规则
6、特中之特特中之特latelate earlyearly highhigh fast-fastHe is late.He arrived at school late.She is fast.She runs fast.形容词形容词 副词的转化规则副词的转化规则特中之特中之特中之特特中之特hardhardHe studies hard.Its raining hard.作为副词来讲:两个含义:1.努力地 2.大地,猛烈地 形容词的比较级和最高级形容词的比较级和最高级比较级用于两者之间的比较Yao Ming is taller than Guo Jingming.比最高级用于三者或三者以上的比较Y
7、ao Ming is the tallest of the three.of the threeof them allin our classin Chinain the world比较级、最高级的变化规则比较级、最高级的变化规则一般一般加er或esttall taller-tallest smallsmaller-smallest二二般般以不发音的e结尾的,加r或stlarge larger-largest widewider-widest比较级、最高级的变化规则比较级、最高级的变化规则三三般般以辅音字母y结尾,变y为i,加er或estheavy easy lazy hungry busy
8、thirsty四四般般以重读辅元辅结尾,双写尾字母,加er或estbig hot sad fat thin 比较级、最高级的变化规则比较级、最高级的变化规则五五般般多音节加more或the mostbeautiful interesting difficult delicious intelligent famous dangerous important careful 特特goodbetterthe best bad-worsethe worstmany/muchmorethe mostZhuo Yaoji is more interesting than Mei Renyu.Mei Re
9、nyu is less interesting than Zhuo Yaoji.Math is less important than Chinese.鬼斧神工鬼斧神工Yao Ming is taller than I.Yao Ming is much taller than I.B is much longer than A.a little比较级 表示一点.Ula is a little taller than Shi Yin.much比较级 表示得多.Fan Bingbing is much more beautiful than Yang Mi.Im as clever as you.
10、Im as beautiful as my mother.Im not as/so beautiful as my mother.as比较级原级as 表示和一样.not as/so比较级原级as 表示不如You are more beautiful than any other woman in the world.你比世界上任何一个女性都漂亮I am more clever than any other student in the world.Its getting warmer and warmer.比较级+and+比较级 表示越来越.Our country is getting mor
11、e and more beautiful.We are getting taller and taller.The thinner I am,the happier I feel.The+比较级,the+比较级 表示越.越.The more,the better.MJ is one of the best singers in the world.One of the+最高级+复数 表示最的之一My mother is one of the most beautiful women in the world.1.The man looks .He looks at his son .A.ang
12、rily,angrily B.angry,angry C.angry,angrily D.angrily angry2.When we grow we can look after our parents.A.enough old B.old enough C.young enough D.enough young3.It is to speak Japanese so I study in Japanese.A.hard,hardly B.hardly,hard C.hard,hard D.hardly,hardly 4.Eating is bad for your health.A.car
13、efully B.happily C.heavily D.quickly5.Russia is larger than country in the world.A.any other B.another C.the other D.any6.I dont know which T-shirt was ,so I took them both.A.better B.well C.best D.good7.The old respected in China.A.is B./C.are D.be8.This problem is harder than that one.A.very B.much C.more D.many9.Please listen as as possible so that you wont miss any important message.A.careful B.carefully C.careless D.carelessly