1、供应链管理:对电子商务的基本(英文)AgendavWhats Driving the Supply Chain and e-Business Excitement?vOverview of Supply Chain Management(SCM)and TechnologyvOverview of SCM IssuesvSCM and e-Business PracticesvConclusionsManufacturersWholesale DistributorsSuppliersCustomers Information FlowsGoods FlowRetailersThe Tradi
2、tional Supply ChainManufacturersWholesale DistributorsSuppliersCustomers Information FlowsGoods FlowFuture Internet-Connected Supply ChainSupplier ExchangesCustomer ExchangesLogisticsExchangesContract ManufacturersLogistics ProvidersVirtual ManufacturersRetailersvAPS and e-business technology suppor
3、ts best SCM practicesvSCM will allow US companies to reap of$300B to$400B of savings(1997:GDP$8.1T)v3%to 5%of revenue savings for best SCM companies*v50%reduction in cash-to-cash cycle*v17%improvement in meeting customer delivery dates*Source:PRTM Integrated Supply Chain Benchmarking Study,1997MRPSC
4、M APS and e-businessEvolution of SCM Technology*Source:PRTM Integrated Supply Chain Benchmarking Study,1997Typical Quantified Benefits from Integrated the Supply Chain Delivery Performance16%-28%ImprovementInventory Reduction25%-60%ImprovementFulfillment Cycle Time30%-50%ImprovementForecast Accuracy
5、25%-80%ImprovementOverall Productivity10%-16%ImprovementLower Supply-Chain Costs25%-50%ImprovementFill Rates20%-30%ImprovementvEnterprise functional silos with conflicting goalsPurchasingManufacturingDistributionCustomer Service/SalesFew change-oversStable schedulesLong run lengthsHigh inventoriesHi
6、gh service levelsRegional stocksSOURCEMAKEDELIVERSELL Low pur-chase priceMultiple vendorsLow invent-oriesLow trans-portationOverview of SCM-IssuesvInternal Integration and External Collaboration Are The Underlying IssuesvLegacy Applications Do Not Align With Desired Internal Business ProcessesvEDI I
7、s Prevalent,Mostly For Connecting Larger SuppliersvCompanies Are Focused on Internal Integration,With An Eye Towards The ExternalFindings:Supply Chain Council/AMR Discrete Manufacturing Focus GroupCycle Time Reductions Move Manufacturers Towards Supplier SynchronizationManufacturerWholesale Distribu
8、torsConsumersMulti-tierSuppliersRetailersSCM Will Reduce VolatilityTimeSalesSalesTimeSalesTimeSalesTimeBull Whip EffectvSCM deals largely with cross-functional and inter-enterprise business processes to speed product,information and fund flows up and down a supply chainManufacturerDistributors/Whole
9、salersConsumers SuppliersRetailersGoods Flows Information FlowsFunds FlowsOverview of SCMSCM Business ProcessesvTechnology helps enable a variety of SCM business processesPush to pullProcess orientationOptimizationPostponementMore frequent planningCollaborationvMove from push to pull manufacturingMa
10、nufacturersDistributors/WholesalersConsumersSuppliersRetailersManufacturersDistributors/WholesalersConsumersSuppliersRetailers Make what we will sell,not sell what we will make!SCM and e-Business PracticesPurchasingManufacturingDistributionCustomer Service/SalesAvailable-to-Promise(ATP)Capable-to-Pr
11、omise(CTP)vMove from functional silos to process-oriented business processes(e.g.,order-to-cash,cash-to-cash)Integrated Sales and Operations Planning(S&OP)SOURCEMAKEDELIVERSELLSCM and e-Business PracticesvOptimization of all supply chain activitiesSupply Chain OptimizationSynchronized,Concurrent Pla
12、nningDemandPlanningDistributionPlanningManufacturing PlanningProcurementPlanningSynchronized,Sequential PlanningForecastingDistributionPlanningManufacturing PlanningProcurementPlanningSCM and e-Business PracticesPostponementvMove to MTO,ATO and CTO from MTSvFront-end APS suites support ATP/CTPProduc
13、t configurationBack-end integration to transaction systemsInternationalTradeLogisticsWarehouseManagementAdvancedPlanning Scheduling CustomerRelationshipManagementLogisticsManufacturingMaterialsManagementAccounting Human Resources EAISCM and e-Business PracticesvMore frequent planning means responsiv
14、e to changing customer needs while decreasing inventoriesTimeTimeAverageSupplyAverageSupplyPlanning CyclePlanning CycleSCM and e-Business Practicesve-Business will enable supply chain collaboration among trading partnersManufacturerDistributors/WholesalersSuppliersRetailersCollaborative Demand Plann
15、ingCollaborative Logistics PlanningTransportation servicesDistribution center servicesSynchronized Production SchedulingCollaborative Product DevelopmentSCM and e-Business PracticesLogistics ProvidersConclusionsvE-business technology will tear down the walls inside companies vWill also allow companies to do joint planning and scheduling with their suppliers suppliers and customers customersvThe Internet will help foster the rapid growth of dynamic supply chain trading communities