1、English for Civil Aviation Ground ServiceUnit 2 Check-in ServiceLook at the following Check-in Procedures.Can you put them in the right order?4.Showing Flight Information Boards 9.Checking airline tickets and valid ID cards6.Weighing each checked bag5.Issuing boarding pass1.Filling up the informatio
2、n form of passengers amount and baggage2.Notifying the meal supplement8.Checking the amount of tickets and boarding pesses3.Notifying the chief steward of the passengers amount and information about any important and special ones7.Handing in tickets and the preparactive form of the departure flight
3、to the conservator10.Assisting to look for the unboarded passenagers12.Checking the amount and acceping the backup passengers13.Verifying the passengers passport and visa if traveling internationally14.Instructing each passenger to proceed to the appropriate concourse and gate for flight departure11
4、.Attaching a baggage sticker to each checked bagNow answer the questions1.What are valid travel documents?2.Whats the limitation for the check-in baggage?3.What are the provisions for liquid items in carry-on baggage?Suppose you are a clerk at the check-in counter of Beijing Capital International Ai
5、rport and giving passengers some information about check-in.Here are some useful sentences.For domestic flights,arrive at the airport before the scheduled flight of departure and check-in.with the ticket and personal effective statementsThe airline will stop check-in before the scheduled flight of d
6、eparture.For international flights,arrive at the airport before the scheduled flight of departure and check-in.Checking in online saves you time at the airport,and enables you to print your boarding passes from the comfort of your home or office.The luggage allowance and requirements at Beijing Capi
7、tal International Airport are.1.What is a boarding pass?And what information can you get from the following boarding pass?Dialogue-Passenger Check in(1)办理登机手续办理登机手续aisle seat 靠过道的座位 window seat 靠窗口的座位baggage check 李牌 conveyor belt 传送带 Complete the following dialogue and practice with your partner 1.
8、may I have your ticket and passport,please 2.Please put it on the conveyor belt 3.What kind of seat do you prefer?4.No more window seats are available.5.here are your boarding pass and baggage checksKeysMake up your own dialogues between flight attendants and passengers using the following sentence
9、patterns.Clerk at the check-in counter.What can I do for you?.Show me your ticket and passport please.Have you got any baggage to check?4.What kind of seat do you prefer?5.Here are your boarding card and baggage checks.Passengers.Can I check in at this counter?.Here you are.I prefer a window seat.Th
10、ank you very much.Make up your own dialogues with your partner according to the following condition At the check-in counter,Tom shows his ticket and passport.He has two pieces of baggage to check in.He wants a window seat.As all the window seats have been taken,he can only have an aisle seat.Accordi
11、ng to model 1,make conversations with your partner by using the prompts given below1,P:a window seat in a non-smoking area C:no window seat available2,P:a heavy smoker/prefer a window seat in a smoking area C:smoking is not allowed3,P:prefer a seat in the forward cabin away from the engine C:that pa
12、rticular seat is not available/assign an aisle seat in the rear of the cabin4,P:traveling with a baby/prefer a seat with more space for legs C:no such a particular seat on board/assign a seat by the aisle in the froward part of the cabinAccording to model 2,make conversations with your partner by us
13、ing the prompts given below1,P:request three seats together in the non-smoking section in the forward part of the cabin/window seat are better C:no such seats in the forward part of the cabin/reserve two seats together in the rear of the cabin2,P:request two seats together by the window C:two eats t
14、ogether not available/suggest two window seats with the one behind the other or two aisle seats with the aisle in between3,P:four of us traveling together/request party seats away from the engine C:two are together/two are separated but close to each otherdestination 目的地 content 物品 label 标签 claim ta
15、g 认领牌 ticket jacket folder 机票夹 VOCABULARYASSISTANTAnswer these questions after reading the dialogue in your book carefully.1,When checking in passengers,what would you say if they has waited for longer than 5 minutes?2,Who would you address the passenger by his/her name?3,What questions would you us
16、ually ask the passengers about their baggage?3,After check in you should place all the documents directly into the passengers hands or place them on the counter?Fill in the blanks with the given words 1，check in 2，late 3，tickets and passports 4，baggage 5，the conveyor belt 6，overweight 7，the limit Ke
17、ysDiscuss in a small group and say something about the official documents that a passenger needs during the trip.1，Passport 2，Visa 3，Travel Health 4，TicketKeysWhat sort of passport it is?And what information can you get from the passport in your book?Dialogue inquiring about check-in information 询问有
18、关办理登机手续的信息询问有关办理登机手续的信息China Southern Airlines 中国南方航空公司departure time 起飞时间normally 通常地Vocabulary AssistantComplete the following dialogue and practice with your partner.1，What can I do for you？2，Can I check in now？3，The flight will depart at 9:30.4，Show me your ticket,please.5，Have you got any bagga
19、ge to check?6，Here are your boarding card and baggage check.KeysDo you know some other ways of checking in besides counter check-in?Listen to the following passage carefully and complete the form about check-in options _ check-in Using the Web check-in is to avoid the queues at the airport.It is qui
20、te easy and convinient.In just two steps you are ready to go:_ and _.Online check-in is possible between _ and _ before the departure of the flight._ check-in At the airports,check-in machines offer passengers a way to save time.Thats an easy ways to handle your check-in on your own.First.insert you
21、r _ into the machine.And then follow the instructions on the display and _-aisle or window.Within a few seconds,the self check-in kiosk will _ your boarding pass.Read the above information carefully and show your partner how to use the check-in machine.Step 1:to insert _ Step 2:to select _ Step 3:to
22、 print _ Step 4:to deliver your luggage at the nearest baggage drop-off point and proceed to the gate.1，select your seat and print out your boarding pass2，24 hours and 90 minutes3，credit card4，select seats5，print outKeysOnline check-in and Kiosk check-inSetting:you are an airport clerk and try to in
23、troduce the convinience of online check-in and kiosk check-in to passengers with the given informationCheckinginthroughinternetCheckinforyourflightfromtheconvenienceofyourowncomputer.Chooseyourseatandseewhereitslocatedontheaircraft.Checkinforyouronwardorreturnflightifitswithin24hours.Printyourownboa
24、rdingpassbeforeyouveevenpackedyoursuitcase.Checkinginatanairportkiosk Easy to use,touch-screen kiosks enable you to check in within minutes.Choose your seat and see where its located on the aircraft.Check in for your onward or return flight if its within 24 hours.Print your own boarding pass.Availab
25、le in English,French,German,Italian and Spanish.Dialogue Animals Check in 宠物托运宠物托运pet 宠物cargo compartment 货仓charge 收费container 箱、匣等容器excess baggage 超重行李quarantine inspection 检疫检查VocabularyAssistantComplete the dialogue and practice with your partner Make up your own dialogues with your partner accor
26、ding to the following condition John wants to take his small dog with him on a trip form Beijing to New York.He wants to keep it with him,but the airline doesnt permit pets in the passenger compartment and unfortunately,his dog will not be able to travel on the same flight with him.He has to check i
27、n his dog and its container as unaccompanied baggage.Information BankChecking in animals and itemsAnimals/pets can be booked on some direct flights.It is the passengers responsibility to ensure that they adhere to the regulations of the country to which theyre traveling.All animals usually are trans
28、ported in the cargo hold.Animals must be at least 10 weeks old.The cage in which the animal will travel is usually made of fiberglass.The animal must be able to fit comforably.The cost of transport is usually advised by cargo.Airlines must be told a few weeks in advance that an animal will travel on a flight.Big items such as bicycles departing the airport must be boxed or bagged.Small instruments may qualify as hand baggage.Medium-sized instruments may be carried in the cabin if the passenger purchase an individual seat for the instruments.The endThank you
