1、FEP商务英语写作专题讲座Business English Writing1.便签写作2.商务信函写作3.商务建议书写作4.商务报告写作5.BEC 高级范文6.雅思图表范文1FEP2商务便函MEMO商务便函一般由以下几个部分组成：1、Memo：Memo 是Memorandum缩写2、To：这一标题后面应写收信人的姓名与职衔Mr.John Smith，Sales Manager 3、From：这一标题后应写发信人的姓名与职衔：John Smith，HR manager4、Date：日期的写法同书信里日期写法的要求完全一样December 12,2010;2nd,December,201002/1
2、2/2010;02/Nov/20105、Subject：事由。即用一个或几个词汇简单概括便函的内容，不要用完整的句子，如：Job transfer6、Message商务便函还可以根据实际需要在末尾增加发信人的姓名首字母等。FEP便函分类便函分类Memo Classification1 告知信息 inform 2 布置安排 arrange I am writing to tell/inform you that.I am writing to explain.(tell your boss why you cannot attend)I am writing to express(my regr
3、et)范文注意文体、用词、语气I am writing to inform you that the next project meeting will be postponed.Because several team members will be abroad for another project,we will hold our next meeting on 1 August,starting from 9am.Please let me know if you have any suggestions as to the agenda of the meeting.3Virgin
4、ia Department of Social ServicesFEPTo:Chris,AssistantFrom:John,ManagerDate:19 March,2005Subject:Business TripA quick note to inform you about my following business trip to London on April 20th and back on 23rd.Please reserve for me a return air ticket and a suite at the Hilton near Waterloo Bridge i
5、n that period.Thanks.John4Virginia Department of Social ServicesFEP商务信函Business Letter商务书信类商务书信类这一题型要求考生根据所提供的短文材料，如书信、传真、便函、留言条等/texts in note,letter,fax,memo+content points(handwritten notes;second letter)起草一封书信，字数要求达到120140词左右。小作文与大作文的特点对比小作文与大作文的特点对比1 读者不同 对内/对外2 信息点数量 3/53 阅读量小/大4 字数要求40-50/120
6、-1405Virginia Department of Social ServicesFEP常用句型信的开头：We are writing to enquire about We are interested in and we would like to know Thank you for your letter of(dated on.),enquiring about/asking if We have received your letter of(date),enclosing/concerning 如果写信的开头或者是信中要提到某件事情：with reference torega
7、rding/with regard to 6Virginia Department of Social ServicesFEP告知好消息告知好消息I am pleased to tell you that I am delighted to inform you I am happy to advise you We are pleased to inform you thatWe have pleasure in informing you thatWe have the honor to inform you that(of)坏消息坏消息I regret to tell you that
8、I am sorry to inform you I am sorry to advise you that We regret that 7Virginia Department of Social ServicesFEP说明原因说明原因This was owing to Due to As a result of 请求采取行动请求采取行动Please could you as soon as possible We would be grateful if you could without delay We would appreciate it if you could immedia
9、tely8Virginia Department of Social ServicesFEP普通结尾：I look forward to receiving your favorite reply/prompt order/products/etc.Looking forward to hearing from you.提供消息类邮件的结尾提供消息类邮件的结尾Please contact me if you need any further information.Please do not hesitate to contact me if you are need any further
10、information.Please feel free to contact me if you have any further questions.Please let me know if you need any further information.9Virginia Department of Social ServicesFEPBlock Version（平头式）October 30,2010Messers Samson Co.,Ltd.15 Horns Avenue,Tripoli Lebanon.Dear Sir or Madam，We welcome you the o
11、rder above order.The prices you mentioned are old ones.The current prices should be 5%higher.However,we accept your order and wish to assure you that delivery will be made immediately we receive your L/C.We enclose a quotation for summer wares,such as bathing suits,all cotton vests and shall be plea
12、sed to receive further orders from you.Yours faithfully，Edward WhiteSales manager10Virginia Department of Social ServicesFEPIndented Version（缩行式）October 30,2010Messers Samson Co.,Ltd.15 Horns Avenue,Tripoli Lebanon.Dear Sir or Madam:Thank you for replying so promptly to our enquiry for lightweight e
13、xtinguishers and also for your offer to arrange a demonstration.Our general manager and our office manager will both be able to meet Mr Burton at any time during the morning or afternoon of Thursday,November 10th.It would be helpful if Mr Burton would write or phone to let us know at what time we ma
14、y expect him.Yours faithfully,John BlackSales Manager11Virginia Department of Social ServicesFEP商务报告/商务建议书Report/Proposal一、题目分类：1、文字类的题目2、图表类的题目图表的分类：柱状图（bar chart）/饼状图（pie chart）/线状图（line chart）/表格（table）三、报告或建议书的结构1 introduction2 facts and findings3 conclusions4 recommendations12Virginia Departmen
15、t of Social ServicesFEP报告模版INTRODUCTION首句首句The purpose of this report is to The objective of this report is to The aim of this report is to This report aims to Mr.X has asked me to report to investigate/evaluate/study/recommend/analyze/give feedback/estimate/assess 重复题目As requested by 某人/某部门,I am su
16、bmitting the following report about 重复题目中的目的。Upon request of 某人/某部门，As you或者某人，某部门 requested on November 12,I am submitting the following report on 重复题目Here is the report concerning 重复题目要求We have done a survey showing that 重复题目要求，或者直接开始阐述数据或者信息。13Virginia Department of Social ServicesFEPFINDINGS首句Ac
17、cording to the recent market research/investigation/survey/the chart above/the table above/undertaken,The recent visit/investigation/survey showed that The table/chart above tells us that From the chart shown,we find/learn/notice that The table/chart above is showing thatCONCLUSION首句According to the
18、 findings above,it can be concluded that From the table shown,it can be concluded thatTherefore,it can be concluded that 14Virginia Department of Social ServicesFEPRECOMMENDATION首句首句recommendation以及recommend后面要用动词原形（虚拟语气）The following are the recommendations It is recommended that Based on the concl
19、usion/analysis above,we recommend that/it can concluded that With reference to the advantages stated above,the following recommendations can be madeWith reference to the facts above,the following recommendations can be madeOn the basis of the analysis,it is reasonable to have the following recommend
20、ations:15Virginia Department of Social ServicesFEPBEC中级Report范文Report on Customer ComplaintsIntroductionThis report has the purpose of presenting customer complaints from January to March in 2002,with the relevant reasons being analyzed.Customer complaintsIn January,the complaints received were 300,
21、while it amounted to 500 due to the computer systems break down,and fell back to 230 in March as the result of improved order system introduced.16Virginia Department of Social ServicesFEPReasons The complaints mainly focused on incorrect order delivered occupied 16%of the seasons total complaints.Wh
22、ile the majority,56%of the total cases claimed the long time taken to deliver.Our company has recruited more staff to solve that problem.The rest 28%of total complaint cases showed customers were unsatisfied about our product quality,and the QC department is reinforcing the quality control.Conclusio
23、nThe customer complaints from January to March in 2002 varied due to different reasons.More effective measures should be taken to make our customers more satisfied.17Virginia Department of Social ServicesFEPBEC中级Proposal范文Proposal for Choosing a Taxi FirmIntroductionThe purpose of this proposal is t
24、o assess and recommend a taxi firm to be our regular transporter.18Virginia Department of Social ServicesFEPTele-carsThis company boasts of 50 year experience in the transport business thus it has good references.It offers special deals for long-distance travel and provides 24-hour services.We prefe
25、r such all-day service because we often have our clients work till very late.Whats more,the company also has Internet booking facilities which represents reliability and good credit in transport business.19Virginia Department of Social ServicesFEPStreetlight CabsThis company is a new one and it has
26、no references.Although it advertises long distance services which might be convenient for our clients,its lack of Internet booking makes the company less reliable.Recommendation After the detailed assessments of the above two taxi firms,we strongly recommend to choose Tele-cars.The companys good rep
27、utation,experience and reliability appeal to us.20Virginia Department of Social ServicesFEPBEC 高级 大作文 范文IntroductionThe graph indicates the profit or loss made on three new products after their introduction to the market from February,2000 to December,the same year.FindingsFor Product A,it began to
28、make profit immediately after launching with 5,000 dollars by April.Then it kept going up and reached the peak of 7,000 dollars by August.Unfortunately,it started to fall slightly till October,and finally dropped to 2,500 dollars profit at the end of December.Report on three products profit or loss2
29、12020/4/5FEP?Concerning Product B,it also gained profit as soon as it entered the market,and it steadily rose to 1,500 dollars by the end of June.After a boom in the following two months to 3,500 dollars,the profit continuously maintained an upward trend and reached a high point of 5,500 dollars,hig
30、hest among the three products by December.?Product C is the only one that did not make profit during this period.In its first four months in the market,it increased from June to August,ending up with 1,000 dollars.Then,it dramatically declined to 1,000 dollars loss in October,and recovered a bit in
31、the next two month,though still not making profit.?Conclusion?Both Product A and B were making profits between February and December 2000,and Product C ended up with 1,000 dollars loss during this period.222020/4/5FEP雅思 小作文（图表题）范文?The charts below give information about USA marriage and divorce rate
32、s between 1970 and 2000 and the marital status of adult Americans in two of the years?Summarize the information by selecting and reporting the main features,and make comparisons where relevant.232020/4/5FEP242020/4/5FEPThe two bar charts compare the number of married and divorced people in USA over
33、a span of 30 years from 1970 to 2000 and the overall marital status of US adults in 1970 and 2000.As can be seen from the first chart,over the past three decades,the number of marriages experienced a steady fall while the number of divorces,however,fluctuated.The second chart shows that as compared
34、with the situation in 1970,American adults marital status underwent dramatic changes.252020/4/5FEP?To begin with,in 1970 and 1980,there was equal number of marriages in USA,both being 2.5 million.However,divorces were as high as 1 million and 1.4 million respectively.The numbers of marriages for the
35、 year 1990 and 2000 were 2.3 million versus 2 million while divorces were 1.1 million versus 1 million.We also find that the year 1980 witnessed the greatest number of divorces and meanwhile,the number of divorces in 2000 drew even with that in 1970.262020/4/5FEPSecondly,from the other chart,we see
36、that the percentages of those who never married and those who divorced in 2000 were both higher than figures in 1970.The two groups of figures are 20%:14%and 9%:3%respectively.In terms of the other two categories,namely,married and widowed,the figures for 1970 were higher than those for 2000 and they are 70%:60%and 8%:3%respectively.Thus,we have gained an insight into the attitudes of Americans towards marriage and their multifaceted statuses in the past decades of years.272020/4/5FEPThe End28Virginia Department of Social Services
