1、销售英语口语基本句型步骤步骤打招呼 询问客人的需要或客人主动提问推销货品（从功能、质量、使用方面等方面）问价问价、讨价还价、讨价还价付款（什么地方付款、用什么方式付款等）包装，说明一些注意的事项送客Procedure（步骤）（步骤）一、greeting（打招呼）Salesperson:Good morning,sir/madamGood afternoon,Good evening,二、Asking what the customers want or the customers ask for help.May I help you,madam?What can I do for you,s
2、ir?Good morning,how can I help you?Good afternoon,how can I help you?customers（客人）：Yes,please.I am looking for.For my son/mother/father.Yes,please.Id like to buy for Yes,please.I want to buy3.Selling the good（销售产品）4.Asking for the price and bargaining（问价及讨价还价）问价：How much is it.How much are they?What
3、s the price for it?How much do you want?How much does it cost?要求降价：Can you make it cheaper?可以便宜点吗？Can you give me a discount?打折吗？Any discount?又没折扣？How about 20%off 8折可以吗？I can give you 10%off.我可以打九折。100Yuan，you can have it,this is my last word.100块，你拿去，这是最低价了。I am sorry,but I cant give you any disco
4、unt.对不起，不能打折。I am sorry,but we cant make any reduction.对不起，我们不打任何折扣。Our prices are firm.这是实价，我们不讲价。I am sorry;we cant cut prices any more.对不起，我们不打任何折扣.4.Mode of payment（付款方式）Can I pay by credit card?We only accept cash.我们只收现金We accept cash and credit card.We dont accept check/credit cardWe dont accept personal check.The cashiers desk is over there.收银台在那边。5.Packing（包装）Can you wrap it up for me?6.Say goodbye to the customersGood bye,have a nice day!祝你愉快！You are always welcome.欢迎下次光临 You are welcome to come back again.欢迎再次光临 祝您成功！
