10PPT模板.ppt

1、12Empowered,Knowledgeable EmployeesLearningOrganizationReduced OverheadInformedEmployeesEfficient,EffectiveEmployeesCollaboration toolsSelf-service applicationsUniversal Access to InformationCorporate CommunicationsStreamlined Resource ManagementAdministrationElectronic SupportJust in time learningE

2、xpert Triage444.9%2.3%9.4%15.9%15.4%12.3%q :5q eBiz Service&Solutions10%15%20%55%2004Web Service&Solution eBiz ConsultingSI Service&Solution Network Integration6q 2004 1 10,00020,000Solution(21,626)(21,626)(18,122)(18,122)(9,807)(9,807)(7,984)(7,984)(7,467)(7,467)(10,266)(10,266)(14,073)(14,073)(7,8

3、10)(7,810)ERPCRM/DWKMS/GWEDMSWCMSMailingCommunityB2B FAX(:)720022003200420052006(:)5,0005,0006,8006,8005,5005,5008,0008,0006,5006,5005,500ExtensionFront endBack end B2C/e-Community/Cyber IR B2C/e-Community/Cyber IR Web Business/e-Marketing Web Business/e-Marketing System(HW)/Network(LAN,WAN)System(H

4、W)/Network(LAN,WAN)Solutions/Applications Solutions/Applications9,0009,0005,0005,0004,5004,5007,5007,500q 2004 Product8q IT ITIT1009080706050403020100240200160120804001431234567891011133154157147157154153171190186ITIT(:):34.727.720.812.916.210.018.227.426.731.324.79 Web Agency Service DomainWeb CIWe

5、b DesignWeb applicatione-Business ConsultingMarket Analysis10e-MarketingE-CRMe-MarketplaceSCMSupplierCustomerSupplierCustomer ,Order FulfillmentOrder Fulfillment e-Business e-Business Value ChainValue Chain11qeBizeBiz Total Service Total ServiceeBizStrategyeBizOperationeBizConsultingPlanningContents

6、SolutionMarketingeBizBuildingeBiztotal service12PACSERPCRMEIPMailingB2EmallIntegrationDevelopersWeb ServiceEnterpriseSolutionBusiness Fields:SI Development&Solutions13 Data IntegrationEnterprise CRMeCRMData Warehousing/IntegrationWeb LogDataData BaseTransactionData CustomerProfile14SM MUSI MUNI MUR&

7、D MUeBizeBizTotal ServiceTotal Serviceq eBizeBiz Total Service Total Service15E-MailE-MailEDMSEDMSGWGWKMSKMS2()ERP1()CRMSCME-PlanningE-Planningq Office Management System16Customer ACustomer BCustomer CSupplier A Supplier BSupplier C55%15%20%10%q eBiz Solutions&ServiceInternet AreaBSP AreaSI AreaNI A

8、rea1755%15%20%10%eCRMWCMSIRM/PRMMailingMESCTIPABXIBS Network Integration Automation System Enterprise NetworkCRM/DWEIP/EKPERP/SCMGW/KMS SI consulting SI development SI management Web consulting Web development Web managementq eBiz Solutions&ServiceWeb SI AreaSI AreaNI AreaSystem Area18SI AreaNI Area

9、Solution AreaSM AreaInternet AreaR&D AreaConsulting Areaq SI Business Areaq SI consultingq SI development q SI managementq N/W managementq New technologyqNetwork Integration -Network Consulting -Network Integration -Network Management19CRMForecasting,Opportunity Management,Configuration,Generation F

10、orecasting,Customer CareSpare ManagementForecastingPersonalizationCampaign ManagementMarketing EncyclopediaERPCMSSCMEIPeStrategyq Solution&Service Solution&Service-SI Development&SolutionsMarketingSalesServices20Internet AreaBSP AreaSI AreaNI Area55%15%20%10%q eBiz Solutions&ServiceConsulting for eB

11、izeStrategy Consulting.eManagement ConsultingeBusiness Restructure Consultinge-CRM,e-Marketing Consultinge-Solution/e-Infra/e-InfraSI consulting&managementNetwork Integration/Automation SystemIT development&management 21e-Supply chain Managemente-Customer Relationship ManagementE-biz transformationS

12、ystem-,-Supply Chain q e-Business Perspectivee-Business Perspective22q 2123 l 90 l :60%(80 90%)l l :40%23q 2 2 ()/:100 /:10/()24StrategyContentsSolution()Ebiz q Summary-Integration Branding&Identity25SupplierCustomereCompanyPartnerStockholderEmployeeIPSSCMIRMPRMe-MarketingGW+KMSEDMSBuy SideSell Side

13、ERPEIPe-Business Sector&Solutions26PublishInteractTransactIntegrate Customer Information Access HSE Communication Customer and Technical Support Supplier Relationship Management Electronic Order to Cash Electronic Procurement Supplier Bidding&Selection Integrated Planning and Forecasting Integrated

14、Plant Management:q e-Business _Fulfill Demand27q e-Business ConvergenceIndustry TransformationValue ChainIntegration Channel EnhancementDevelopmentImplementationEvaluationDesignAnalysis:PwCeBiz Transformation28KMSEISEDMSSolution&Service-SI Development&SolutionsGWHow convenient would it be,if we can

15、view all the numerous information scattered on the internet,such as Intranet,GroupWare,(ERP),(CRM),(SCM)gathered in single screen?SCMCRMERP29Electronic Decision Making E-mailE-boardSchedule ManagementMISName Card ManagementCareerManagementHumanRelationship ManagementSurveymessengerq Solution&Service

16、-Solution&Service-eagleOfficeGWeagleOffice30SI MU Business FieldsBusiness Fields:SI MU 31 Company OrganizationCompanyOrganizationeBizSolutionConsultingInternetBizSystem32q Organization INFRA MU sales 1 team Sales 2 team Automation team Network team Consulting MU Consulting 1 team Consulting 2 team C

17、onsulting 3 team R&D eBiz team Mbiz team SI MU Sales 1 team Sales 2 team SI System team SI Develop team BSP MU CS team Biz 1 team Biz 2 team Biz 3 team33Channel EnhancementValue Chain IntegrationConvergenceIndustry Transformation Win-WinWin-Win (:),:PwCqq eBusiness 34Customers:IBMq e-Business Perspe

18、ctivee-Business PerspectiveSuppliers35BusinessSCMe-AutomationPABXe-MarketERPMESIBSEDMSGroup DGWHRMKMSEIPERMe-IPSEmployeeCustomerq eBizeBiz Solution Solution analysisanalysis _ _CRM CRM CRM:Customer Relationship Management36q eBizeBiz Solution Solution analysisanalysis _ _CRM CRM AnalyticalCRMCollabo

19、rativeCRMOperationalCRMData WarehousingIntegrationCRMCRM 37q e-Company System NetworkSCMSystemEKP/EIPSystemCRMSystem Supply chain Integration Enterprise Knowledge Information Portal Customer DB Integration38EUROPEASIAS.AMERICAOCEANIAAFRICAq Global network Global network Los AngelesARTCOMPT(AMERICA),INC.TEL:1-714-999-8990 FAX:1-754-999-9901N.AMERICA