1、边界距目标值的距离失在边界上的单位产品损:/)(2222dcdckaXkLaxkL 参数 水平 切削速度A 刀 具数量 B 刀 具种类C 走 刀量 D 1 30 2 1 0.7 2 38 3 2 0.6 3 56 4 3 0.47 列号 试验号 1 2 3 4 1 1 1 3 2 2 2 1 1 1 3 3 1 2 3 4 1 2 2 1 5 2 2 3 3 6 3 2 1 2 7 1 3 1 3 8 2 3 2 2 9 3 3 3 1 列号 试验号 1 2 3 4 偏 差量 1 1 1 3 2 0.39 2 2 1 1 1 0.145 3 3 1 2 3 0.31 4 1 2 2 1 0.2
2、85 5 2 2 3 3 0.335 6 3 2 1 2 0.350 7 1 3 1 3 0.285 8 2 3 2 2 0.050 9 3 3 3 1 0.315 水平 1 三次指标和 0.96 0.845 0.78 0.745 水平 2 三次指标和 0.53 0.97 0.645 0.790 水平 3 三次指标和 0.975 0.65 1.040 0.930 级差 R 0.445 0.32 0.395 0.185 兴奋型需求期望型需求基本型需求顾客需求实现率顾客满意度顾客需求和设计特征之间的关系矩阵相关矩阵顾客的观点顾客需求需求权重技术重要度目标值技术评审竞争性评估设计及技术特征54321
3、245122 12 12 10 9 96315243CompetitiveEvaluationUSComp. AComp. BTechnicalEvaluationTargetValuesComtomerRequirementsTechnicalRequirementsImportance to ComtomerRC Easy to HoldRC Easy to See/FindButtons Easy to SeeStrong Tactile Senseto ButtonRC AttraciveMultifunction ButtonsImportance WeightingCorrelat
4、ion:Strong positivePositiveNegativeStrong NegativeRelationships:Strong = 9Medium = 3Small = 1Dimensions of RCChassisSize of ButtonsColor ofRC ChassisColor of ButtonsNumber ofButtonsButtons Press/Return Mechanism6x18x2cmmax1x.75cm minBlack, grey ordim color35 max0.3-0.5gm.forceRed, white,or bright co
5、lorCustomerNeeds orRequirement1TechnicalAttributesEngineeringMeasuresCustomerPerceptionTechnicalAttributesProductFeaturesMeasures2ProductFeaturesProcessStepsMeasures3ProcessStepsOperationTask,Conditions,ControlsMeasures4HOUSE OFQUALITYDESIGNMATRIXOPERATINGMATRIXCONTROLMATRIX谢谢观看/欢迎下载BY FAITH I MEAN A VISION OF GOOD ONE CHERISHES AND THE ENTHUSIASM THAT PUSHES ONE TO SEEK ITS FULFILLMENT REGARDLESS OF OBSTACLES. BY FAITH I BY FAITH
