1、商务英语培训第一讲商务英语培训第一讲hWhat is Business English?什么是商务英什么是商务英语语商务英语，指的是人们从事国际商务活动中所使用的具有行业特征的英语，这些行业包括：国际贸易、国际金融、国际会计、国际运输、保险、银行、营销、物流、企业管理、商业服务等。因此，商务英语即在国际商务背景下使用的商务英语即在国际商务背景下使用的英语英语。hHow to learn Business English?1掌握一定的商务英语词汇、短语和句型（e.g.音标、基本句型和基本时态）2了解跨文化交际背景下的商务礼仪（e.g.会面、餐桌礼仪）3语言点在实际商务活动场景中的运用h第一讲第一
2、讲:Meeting and Greeting People国际音标国际音标1相关词汇相关词汇2相关句型相关句型3对话练习对话练习4商务会面礼仪商务会面礼仪5h 国际音标 元音h 国际音标 辅音h第一讲第一讲:Meeting and Greeting People 词汇 Introduce adj.ntrdju:s introduction n.介绍ntrdkn Greet v.欢迎，打招呼 ri:t Corporation n.公司 k:prein Department manager n.部门经理 dip:tmnt mnid President n.总统，总裁 prezidnt Direct
3、or n.主管，董事 direkt，drekt(r)Sales representatives n.销售代表 seilz reprizenttivz Nice adj.高兴的，开心的 nais Glad adj.乐意的，欢喜的 ld Good morning ud m:ni h第一讲第一讲:Meeting and Greeting People句型句型 1 1：见面打招呼：见面打招呼Hello,Green!呃，你好，格林！How are you Mr.Wang?你好吗，王先生？How have you been getting along?过得怎样？Where have you been?你去
4、哪儿了？Long time no see!好久不见！Fancy meeting you here!真想不到会在这儿遇见你！How do you do?你好。Good morning Mr.Black!早上好，布莱克先生！Hello Mr./Mrs./Miss Brown!你好，布朗先生女士小姐！How nice to see you!很高兴见到你！Im very glad to meet you.很高兴遇见你。Fine,thanks.很好，谢谢。h第一讲第一讲:Meeting and Greeting People句型句型 2 2：自我介绍：自我介绍May I introduce myself
5、?Im.我来自我介绍一下，我叫Let me introduce myself.Im.我来自我介绍一下，我是How do you do,my name is.你好，我是Mr.White，please allow me to introduce myself.怀特先生，请允许我自我介绍一下。Excuse me,but may I introduce myself?对不起，但请允许我自我介绍一下。h第一讲第一讲:Meeting and Greeting People句型句型 3 3：介绍他人：介绍他人Let me introduce Mr.Johnson to you.He is Departmen
6、t Manager of American National Import and Export Corporation.让我向你介绍一下约翰逊先生，他是美国进出口公司的部门经理。Please allow me to introduce Mr.Wang,president of our company.请允许我介绍一下本公司总裁王先生。May I introduce you to Mr.Zhou,managing director of our company.让我把您介绍给我公司管理主任周先生，好吗？This is Mr.Fang,electrical engineer from an el
7、ectrical company.这位是电力公司的工程师方先生。I would like you to meet my friend,Miss Li.我想让你见见我的朋友李小姐。Excuse me.Are you Mr.Thompsom from New York?请原谅，您是从纽约来的汤普森先生吗？h第一讲第一讲:Meeting and Greeting Peopleh第一讲第一讲:Meeting and Greeting Peopleh第一讲第一讲:Meeting and Greeting Peopleh第一讲第一讲:Meeting and Greeting Peopleh第一讲第一讲:M
8、eeting and Greeting Peopleh第一讲第一讲:Meeting and Greeting Peopleh第一讲第一讲:Meeting and Greeting People Model dialogue At the Airport A Taiwan businessman meets an American buyer at the airport.Mr.Li:You must be Ms.Rogers from Chicago?Ms.Rogers:And you must be Mr.Li.Thank you for meeting me.Mr.Li:Its my pl
9、easure.Welcome to Taipei.Ms.Rogers:Its good to be here.Mr.Li:How was your flight?Ms.Rogers:Long,but quite comfortable.China Airlines treats its passengers well.h1.1.介绍他人时的先后顺序介绍他人时的先后顺序Basic Rules:Introduce a lesser to a more important or senior person.a younger person to an elder person a gentleman
10、 to a lady a guest to a host a junior executive to a senior executive an unofficial person to an official person a peer in your company to a peer in another company a fellow in your own country to a peer from another country a fellow executive to a customer or clienth2.2.介绍他人时所用的称谓介绍他人时所用的称谓 Mr.,Mrs
11、.,Miss,Ms(先生，夫人，小姐先生，夫人，小姐)e.g.Mr.Smith,Miss Wang Doctor,Professor,Judge,President(XX医生，医生，教授，法官，总裁教授，法官，总裁)e.g.Doctor White,Professor Clinton President,Premier,Mayor,Governor,General (XX总统，总理，市长，州长总统，总理，市长，州长/省长，将军省长，将军)e.g.President Bush h3.3.可介绍他人的具体信息可介绍他人的具体信息比如比如 你可以介绍你公司的总经理你可以介绍你公司的总经理 “This
12、 is Mr.John Williams,General manager of our company.He has been loyally serving the company for more than 20 years and made great contributions to its development and success.”h4.4.自我介绍自我介绍 When meeting somebody the first time,it is polite to introduce yourself first.第一次和他人会面时，首先向对方介绍自己是礼貌的行为。Tips:最
13、好能在第一次见面后就很快记住对方的名字，这样，对方会感到很荣幸，双方关系也会更加融洽。h二、握二、握 手手 正确的握手方式：正确的握手方式：a.Stand about 1.2 meters away from the other personb.Extend your right handc.Keep the thumb up and the four fingers straightly extended togetherd.Touch palms before wrapping the fingers around the others hande.Shake no more than t
14、hree timesf.Shake from your elbow,not your shoulder g.While shaking,lean forward a bith.Look into each others eyes,with a smile on the facehhTips No.11.1.不需要握手的情况：不需要握手的情况：a.when the other person has his or her hands fullb.when your hands are not clean enough c.when the person you want to greet is s
15、omeone much higher ranked than you(however,the person of higher rank offers his or her hand first)hTips No.2A.If someone doesnt see your hand extended and doesnt offer his or her hand to you,just draw back your hand and smile.B.Points of Protocol in handshaking:If you enter a group,shake hands first
16、 with your host Shake hands with the host again when you leave;In western society,when a lady meets a gentleman,it is tradition that the lady offers her hand first.h三、交换名片三、交换名片1.1.何时何时?At the beginning of or at the end of informal meetings.2.2.如何？如何？a.Handing your cards to others:Presenting a card
17、with two hands conveys respect,better holding the card by the two upper corners.b.Accepting a business card:When receiving a business card,making a point of studying any business card,commenting on it and clarifying information before putting it away;Treat the card with respect.hh三、交换名片三、交换名片3.3.名片的内容名片的内容 Basically including such details as name,rank,company and contact information(e.g.telephone number,fax number,correspondence address,email.)hhhThanks for attention!Thanks for attention!h
