1、剑桥商务英语（剑桥商务英语（BECBEC）考试）考试写作培训课程（二）写作培训课程（二）西南财经大学西南财经大学 张张 玮玮(副教授副教授/博士博士/硕士生导师）硕士生导师）商务便条商务便条（一）应试要求（一）应试要求 （1）字数一定要控制在）字数一定要控制在4050以内，多字或少字都可以内，多字或少字都可能会扣分。能会扣分。（2）一定要完成题目所指定的）一定要完成题目所指定的3项任务（一般为项任务（一般为3项）。项）。（3）根据写信人和收信人的关系和要求写的内容判断）根据写信人和收信人的关系和要求写的内容判断 使用语气的正式程度。使用语气的正式程度。（4）商务便条主要是公司内部交流，上级给下
2、）商务便条主要是公司内部交流，上级给下级写，语气不必特别正式，下级给上级写，最级写，语气不必特别正式，下级给上级写，最好采用正式语气。给平级同事写信，语气也不好采用正式语气。给平级同事写信，语气也不必太正式。上级给下级安排日常工作或下级向必太正式。上级给下级安排日常工作或下级向上级请示工作，最好用正式语气。平级之间的上级请示工作，最好用正式语气。平级之间的一般交流，可以不太正式。一般交流，可以不太正式。切记不要把不正式切记不要把不正式和不礼貌混淆，不正式不代表不礼貌。无论给和不礼貌混淆，不正式不代表不礼貌。无论给谁写信都要礼貌。谁写信都要礼貌。（5）宁可用正确的简单句，也不用错误的复杂句。）宁
3、可用正确的简单句，也不用错误的复杂句。（6）注意单词和语法的准确性，建议不使用缩略式或）注意单词和语法的准确性，建议不使用缩略式或者疑难词，以防出错。者疑难词，以防出错。（7）写前打个草稿，明确格式（英文商务便条的段落）写前打个草稿，明确格式（英文商务便条的段落开头一般开头一般靠左顶格靠左顶格写）和内容，写后应仔细检查。写）和内容，写后应仔细检查。（二）基本构成（二）基本构成 商务便条一般有四个组成部分：商务便条一般有四个组成部分：日期、日期、称呼、正文、签名。称呼、正文、签名。例如：例如：10 a.m.Miss Liu,I have got an urgent meeting today.P
4、lease contact the applicants to postpone the interviews till further notice.T.H.（三）便条类型（三）便条类型（1）提供信息）提供信息样题样题1：lYou are a manager at an auditors called Golding&Co.Your company has just merged with a competitor to become Mason Golding.You have been asked to inform staff of the change of name.lWrite
5、a memo of 40-50 words:linforming staff of the new nameltelling them when to start using the new namelasking staff to use only the new name after that time.范文（正文）范文（正文）1：As a result of our merger with Mason&Co.,the name of our company will be changed Mason Golding.Please start to use the new name on
6、1 March 2011.You are reminded that only the new name can be used from then on.样题样题2：lYou are the training manager of a company which has won a large export order.You have been asked to organize foreign language training for some of your staff.lWrite a memo to staff:lexplaining why the courses are ne
7、cessarylsaying which members of staff should attendlannouncing when the courses will startlWrite 40-50 words on a separate sheet.范文范文2：lTo:All stafflFrom:the Training ManagerlDate:1 March 2011lSubject:A Foreign Language Training CourselI was asked to organize a foreign language training course becau
8、se of the large export order we received recently.It will start on 15 March and will last 3 weeks.Those who will deal with orders should attend this course.常用句式：常用句式：lI am writing to tell/inform you that.lI am writing to explain.(tell your boss why you cannot attend)lI am writing to express(my regre
9、t).常用动词：常用动词：tell,notify,mention,express,inform,explain,note,report,advise,etc.（2）咨询信息）咨询信息样题：样题：lYou are the factory manager of a car company.You are waiting for urgently needed components from your purchasing department.lWrite a note to Mr Grayson,the Assistant Purchasing Manager:lenquiring about
10、the reason for the delay;lstating when the components are needed;lsuggesting a meeting to discuss future deliveries.lWrite 40-50 words on your Answer Sheet.范文（正文）：范文（正文）：I am writing to enquire about the reason of the late delivery of the ordered components.We need the components by next Monday.In o
11、rder to smooth our cooperation,I suggest that we have a meeting to discuss future deliveries.（3）求助与申请）求助与申请样题样题1：lYou have lost your calculator,and you want to order a new one.You need to make a written request to your supervisor,Ann Ray.lWrite a memo to herlsaying that you need a replacementlexplai
12、ning what happened to the old onelasking her to approve the requestlWrite about 40-50 words.范文（正文）范文（正文）1：I am writing to apply for a replacement calculator.I found the old one missing after the client meeting yesterday.As a calculator is essential to my daily work,could you kindly approve this requ
13、est?样题样题2：lYou would like to go to a seminar on presentation skills.lWrite an email to your line manager:lrequesting time off work to go to the seminarlsaying when the seminar islexplaining why you want to golWrite 40-50 words on a separate sheet.范文范文2：lTo:Nick JohnsonlSubject:Presentation Skills Se
14、minarlI would like to attend a seminar on 3 April.lIt is about presentation skills.Since I have to make many presentations to customers,this seminar will be very useful.lCould you tell me if its possible to take time off work to attend this seminar?lThankslAngela 此类便条的最佳句型：此类便条的最佳句型：May I have your
15、permission to.？（4）征求意见）征求意见样题：样题：lYou are a Project Team Leader.You have had to postpone your next project meeting because some of the members of your team will be abroad.lWrite a memo of 40-50 words to your project team:linforming them of the postponing and giving the reasonlstating a new date and
16、time for the meetinglrequesting suggestions for the agenda.lWrite on your Answer Sheet.范文（正文）：范文（正文）：I am writing to inform you that the next project meeting will be postponed.Because several team members will be abroad for another project,we will hold our next meeting on 6 August,starting from 10 a
17、m.Please let me know if you have any suggestions as to the agenda of the meeting.常用句型：常用句型：lDo you have any suggestions regarding the schedule?lI welcome your suggestions concerning the timetable.常用词汇：常用词汇：postpone,delay,agenda,schedule,timetable,etc.（5）实施建议）实施建议样题：样题：lYour companys Sales Department
18、 has asked you to give a talk next Monday on your most recent project.lWrite an email to Mrs.Jay in the Sales Department:lagreeing to give the talk and suggesting a timelsaying what equipment you will needlrequesting information about the participants.lWrite 40-50 words on a separate sheet.范文：范文：lTo
19、:Anna JaylSubject:Talk Next MondaylI would like to give the talk suggested by you and I think 9.30am,after the break,would be the perfect time.lRequired equipment:-Overhead Project -Flipchart with PenslPlease give me some information about the people participating.lRenate常用句型：常用句型：lI recommend.lWhy
20、not.lShall we.lI suggest.注意以下两个高频动词的常见用法：注意以下两个高频动词的常见用法：lsuggestlsuggest doing sth.lsuggest lsuggest that sb.do sth.lrecommendlrecommend lrecommend to sb.lrecommend doing sth.lrecommend that sb.do sth.（6）工作部署）工作部署样题样题1：lYou are Head of Research for an international car manufacturer.You have to make
21、 an urgent trip tomorrow to visit Pierre Blanco,a colleague who works for a subsidiary.lWrite a memo of 40-50 words to your secretary:ltelling her who you are going to see and whenlasking her to book flight tickets and accommodationltelling her what work you would like her to do in your absence.lWri
22、te on your Answer Sheet.范文（正文）范文（正文）1：I need to have an urgent meeting with Pierre Blanco of our Paris office tomorrow.Please book a return ticket to Paris and a hotel room for me as soon as possible.During my absence,please keep me informed of the progress of the project.If there is anything urgent
23、,give me a phone call.注意各种语气的差别：注意各种语气的差别：lopen the window.lplease open the window.lcould you please open the window？lI would be grateful if you could open the window for me.lI would appreciate it if you could open the window.样题样题2：lYou are the manager of a small export company.Peter Watson,an impor
24、tant client,is visiting your company for three days from 18 October.lWrite a note of 40-50 words to your secretary:lAsking her to book a hotel roomlSaying where the hotel should belGiving her the dates范文范文2a（注意比较以下（注意比较以下3篇例文的内容和语气）：篇例文的内容和语气）：lDear Ms Jones,lI am writing to inform you that Mr.Peter
25、 Watson will be visiting our company.Would you please be so kindly as to reserve a suitable room for him?lYours sincerely范文范文2b：lHi Mary,lLook.Im really sorry to have to trouble you but Peter Watson a really important client is visiting the company for three days in October,starting on 18th,to discu
26、ss a contract with us.Please will you book for Mr.Watson a really nice hotel room as soon as possible?Thanks very much.lSee you soon!范文范文2c：lMary,lMr.Peter Watson is visiting us in October.Could you please hire a hotel room for him?He is arriving on 18 October and will stay for three nights.If possi
27、ble,the hotel should be one near the office.Thank you.商务便函商务便函（一）基本构成（一）基本构成（1）Memo：Memo是是Memorandum缩写，因此也可缩写，因此也可以用以用Memorandum，此外还有，此外还有Internal Memorandum和和Interoffice Memorandum，其意思，其意思都是一样的。都是一样的。（2）To：这一标题后面应写收信人的姓名与职衔，姓：这一标题后面应写收信人的姓名与职衔，姓名前可以用尊称或不用，例如：名前可以用尊称或不用，例如：To：Mr.John Smith，Sales Man
28、ager（3）From：这一标题后应写发信人的姓名与：这一标题后应写发信人的姓名与职衔：职衔可根据需要决定写或不写，但姓名职衔：职衔可根据需要决定写或不写，但姓名前不要用尊称。前不要用尊称。（4）Date：日期的写法同书信里日期写法的要：日期的写法同书信里日期写法的要求完全一样，不要用数字来表示月份。求完全一样，不要用数字来表示月份。（5）Subject：这一标题后是写事由的，即用一个或几：这一标题后是写事由的，即用一个或几个词汇简单概括便函的内容，以便查阅。事由必须简个词汇简单概括便函的内容，以便查阅。事由必须简洁明了，不要用完整的句子，例如：洁明了，不要用完整的句子，例如：lChanges
29、 in Travel Advance FormlPromotion of Staff lVacation SchedulelParticipation in Training Programs （6）Message：即便函的具体内容（正文）。：即便函的具体内容（正文）。商务便函还可以根据实际需要在末尾增加发信商务便函还可以根据实际需要在末尾增加发信人的姓名首字母、附件、副本抄送等。人的姓名首字母、附件、副本抄送等。（二）便函样本（二）便函样本SCHOOL OF ENGLISH FOR BUSINESSMEMORANDUMlTo:Mr.Kingswick,Course CoordinatorlF
30、rom:Barnsby CampbellDate:6 November,2010lSubject:Lesson Plan for 13 November Lecture I intend to teach memo writing in my next lecture.I plan to cover the following plans:1.2.3.c.c.Mr.P.L.Ducke,Training Officer 需要说明的是：由于一般公司企业往往需要说明的是：由于一般公司企业往往都拥有都拥有按照自己公司风格按照自己公司风格设计的商业便函样式，设计的商业便函样式，所以商务便函没有一种广为认可的固定的格式，所以商务便函没有一种广为认可的固定的格式，故出题点较少。故出题点较少。TO BE CONTINUED
