1、To explain the process of communicationTo summarize the keys to effective communicationTo introduce a topic about communication by giving examplesTo apply the skills of effective communication in daily lifeEvery time we send an email,leave a message or have a conversation with somebody,we are commun
2、icating.However,are we doing it effectively?The lecture transcript below in about effective communication.Before you read the transcript,think about the following questions:1.Do you think you are an effective communicator?Why or why not?Being an effective communicator,what qualities should you have?
3、a good listenerexplore before meetingoutgoingselflesshelpfulactiveYes,I think I am a good communicator because I am an active listener.I ask questions to show I am interested in what the other person is talking about.I also pay attention to non-verbal cues,like body language.These cues let me know h
4、ow the other person feels,and I can respond appropriately to show them that I am engaged in the conversation.No,I do not think I am good at communicating.I am shy and often feel that I have nothing interesting to say.I usually only feel comfortable talking to my family and close friends,but even the
5、n,I just let them do most of the talking.I dont like to look at peoples eyes when they are talking to me,so I suppose I often miss out on a lot of non-verbal cues.2.How do you think you could sharpen your communication skills?Listen carefully while other people are talking.Understand the talker.Help
6、 the talker if necessary.Read the title and predict the content of the lecture transcript.Judging from the title,I think the lecture may focus on some tips on how to communicate with others effectively,like being a good listener,organizing ideas logically,giving proper response,etc.Read the lecture
7、transcript and complete the chart below with the main idea of each paragraph.A1Para.1:Communication is dependent not only on what we say,but also on how we say it.Para.2:_Para.3:_ _Para.6:Effective communication will help solve problems,improve interactions,build trust and gain respect.Messages are
8、encoded by the sender and decoded by the receiver and the cycle is repeated until the communication ends.You need to know with whom you are communicating and determine what communication channel and style to use.Para.4:_ _Your body languageshould support your message,and you should take note of the
9、other persons body language so that you know how the conversation is going.Para.5:_ _Put yourselfin the other persons shoes and adjust your communication to show you understand their points of view.Read Paragraph 3 and fill in the mind map.How to become a highly competent communicatorKnowing with wh
10、om you are communicatingDeciding which communication channel best suits the situationDetermining the appropriate style to use and how complex your choice of words should be Read Paragraph 4 and fill in the table.What to do with body languageYour body languageThe other persons body languageMake sure
11、it clearly supports the message you want to deliver.When noticing a change,you should adjust your communication accordingly.Read Paragraph 5 and answer the question.What can you do when you understand where other peoples ideas come from?I can make adjustments to my own tone and choice of words accor
12、dingly,therefore achieving better communication results.Read the lecture transcript again carefully and answer the following questions.1 What is communication?Communication is the process of exchanging information between a sender and a receiver.A22 What information can help you determine how best t
13、o communicate with others?We need to know with whom we are communicating:their age or position,their relationship with you,their expectations and cultural backgrounds.3 Why should you pay attention to the other persons body language?Because it will give us clues as to whether the conversation is goi
14、ng well or not.4 How can you seek to understand the other persons emotions?We can seek to understand the other persons emotions by putting ourselves in their shoes and looking at the situation from their perspective.In complicated cases,we need to give serious consideration to their points of view.1
15、.What is the function of Paragraph 2?It is a link between the preceding and the following paragraphs.Paragraph 2 responds to paragraph 1 and explain what communication is.It also highlights the complexity of the process of communication,which implies that misunderstandings or ineffective communicati
16、on is seemingly unavoidable in most cases.So,it is necessary to explore how to achieve effective communication,which leads to the main body of the lecture transcript.2.Why does the author ask a series of“what”questions in Paragraph 3?The author uses“what”questions to emphasize the importance of know
17、ing with whom we are communicating.And more importantly,these factors,to a large extent,define the way we communicate with others.3.How does the author achieve coherence between paragraphs 2 and 3,and paragraphs 4 and 5 respectively?The author applies different cohesive devices to make her ideas eas
18、y to understand.First,the author connects paragraphs 2 and 3 by using reference when she states“the communication process”in paragraph 3,thus referring to“communication”in paragraph 2.Second,the author uses conjunction“while”at the beginning of paragraph 5,which implies a connection to the content i
19、n paragraph 4.4.What is the authors purpose of having this lecture?The author intends to explain the process of communication as well as the key aspects leading to effective communication through this lecture.The author encourage readers to recognize the importance of effective communication and to
20、practise the skills mentioned in her lecture in their daily conversations.2 What other suggestions can you give on how to become an effective communicator?We can become effective communicators by understanding and respecting other peoples opinions while expressing our own in an open and honest way.E
21、ffective communicators focus on expressing their opinions in an appropriate way,rather than winning an argument or forcing their opinions on others.Another way to become effective communicators is to get more practice.Practice makes perfect.Whether we practise alone or seek out more conversation opportunities,regularly speaking will magnify our communication strengths and weaknesses and allow great communication habits to develop.Prepare your own lecture on effective communication.
