1、Communication problems occur from time to time.Watch the video and finish the following exercises.lead in lead in 1 What would you do if you were David or Jack?2 What kinds of communication problems have you encountered?Showing respectResponding timelyMaking eye contactListening carefully3.How can w
2、e sharpen our communication skills?Para.1:IntroductionPara.2:Definition What is 1.Para.3:Some useful 2._can help you to determine how best to communicate with others.Para.4:3._is very importantfor you to commu-nicate with others.Para.5:The value of 4._ should not be understated in the communication.
3、Para.6:ImportanceRead the passage quickly and then fill in the municationinformationBody languageempathy Para 1Why does the author use the example“Hey you”at the beginning of this paragraph?To introduce his topic in a vivid way and draw listeners attention.Para 1what points will the author talk abou
4、t?The wordsHow we use the words Para 2Read this paragraph and complete the chart below.SenderReceiverEncodeDecodeface to face;through video;telephone;mail or social media Para 3How to be a highly competent communicator?You need to know with whom you are communicating.What is their age or position?Wh
5、at is their relationship with you?What expectations and cultural backgrounds do they have?Decide which communication channel best suits the situation.Determine the appropriate style to use and how complex your choice of words should be.By giving an exampleInformation What to do with body languageYou
6、r body languageThe other persons body languageMake sure it clearly supports the message you want to deliver.When noticing a change,you should adjust your communication accordingly.Para 4Can you list other examples of using body language properly?Para 5How can we develop the value of empathy?1999-201
7、4 IX Web Hosting.All rights reserveds achieve it?What can you do when you understand where other peoples ideas come from?I can make adjustments to my own tone and choice of words accordingly,therefore achieving better communication results.Benefits of effective communication enable you to improve yo
8、ur help you allow relationships to settle differences and disagreements appropriatelyinteraction with othersbuild trust and gain respectmore positive and productive Para 6 Para 6What will effective communication contribute to?What will happen to our relationships in our life?What other suggestions c
9、an you give on how to become an effective communicator?We can become effective communicators by understanding and respecting other peoples opinions while expressing our own in an open and honest way.Effective communicators focus on expressing their opinions in an appropriate way,rather than winning
10、an argument or forcing their opinions on others.Another way to become effective communicators is to get more practice.Practice makes perfect.Whether we practise alone or seek out more conversation opportunities,regularly speaking will magnify our communication strengths and weaknesses and allow grea
11、t communication habits to develop.2.What other suggestions can you give on how to become an effective communicator?The author intends to explain the process of communication as well as the key aspects leading to effective communication through this lecture.The author encourage readers to recognize the importance of effective communication and to practise the skills mentioned in her lecture in their daily conversations.What is the authors purpose of having this lecture?
