1、REVIEW1 Conversation 1你好，我想找苏珊。你好，我想找苏珊。不好意思，她现在不在，可以留言吗？不好意思，她现在不在，可以留言吗？不用了，我过会再打过来，谢谢。不用了，我过会再打过来，谢谢。不客气。不客气。2 Conversation 1Hello,Id like to speak to Susan.Im sorry,shes not in at the moment.Can I take a message?No,Ill call back later.Thank you.Youre welcome.3 Conversation 2你好，请找李丽?请问你是哪位?我是李雷。请
2、稍等。李丽，有你的电话。好的，谢谢。你好，这是李丽。4 Conversation 2Can I speak to Lili?Whos calling,please?This is Lilei.Hold on a second,please.Lili，you are wanted on the phoneOk,thank you.Hello,Lili speaking.5 LESSON 5 MAKE AN APPOINTMENT6 Asking for the appointment请求约会Is it possible for me to meet you at your convenience
3、?你方便的时候我们能见面吗？Could we just make a time to talk about it in person?我们能否约个时间见面讨论一下呢？Should we make a time to talk about it again?我们要不要约个时间再讨论一下（这件事情）？May I go to your office to talk about it with you?我能到您办公室跟您讨论一下吗？Could we meet at our office?我们能在办公室见面吗？7 To ask about the availability询问空余时间Good/(Than
4、k you),and,I am wondering if you are available this afternoon?好的。/谢谢。我想知道您今天下午是否有空？.,do you have any free time next morning around 10?明天早上10点左右您有空吗？Hi,may I know when you would be free today?你好，我能知道您今天什么时候有空吗？Uh,are you going to be free this noon?那你今天中午有空吗？8 Check the schedule查看日程表Well,let me look a
5、t my schedule again,让我再看一下我的日程表，.check my diary book,.check my itinerary,9 Tight (My schedule is quite tight.我的日程很紧。)Squeeze a time 挤出时间Fit me in 给我安排I Just need a few minutes.我只需要几分钟。10 At sbs convenience在某人方便的时候What time is convenient for you?您什么时候方便呢？Isok for you?（XX时间）是否可以？Doesfit your schedule?
6、（XX时间）可以吗？How about?（XX时间）怎样？How do you like?您觉得（XX时间）怎样？11 I canon the way to 我可以在去.的路上.Happen to (I happen to have time on我正好.有时间。)Stop by （I can stop by your office for我可以就顺便拜访一下您的办公室。）Call on 拜访，访问 Visit 访问Go to see 访问Meet 会面12 Set time/place(1)约定时间/地点怎样？How about?What about.？How do you like?定在可
7、以吗？Shall we make it at?Is it possible to make it at?Lets say,?Say,?Isok for you?Do you mind?13 Set time/place(2)约定时间/地点Good,is good for me.Lets make it.好的，.对我来说很好。就这样定吧。Terrific,Ill be there on time.See you then.非常好，我会准时到的。到时见。Sounds good to me.对我来说不错。Seems suitable for me.我挺合适的。Yes,good to me.14 We
8、 will be expecting you.我们期待与您相见。looking forward to seeing sb.期待见到某人Thank you.See you then.Bye.Bye.15 Meet someone at officeGo to the appointment16 At the reception在接待处Good morning,I am,Im here to see Mr.Zhang,your General Manager.早上好，我是，我是来见你们张总经理的。(I have an appointment withat)我与在有个约会Good morning,d
9、o you have the appointment with him?早上好，您预约了吗？Yes,at 10:30.是的，上午10：30。Thank you.And,please wait for a second,I will check with the.Oh,yes.谢谢。请稍等一下，我先核实一下.噢，是的。17 Looking for sb.寻找某人vI am,WE ARE here to see 我叫我是来这儿见.vI am looking for 我想找一下.vHi,I have an appointment withat 你好，我与在有个约会。vGood morning,I a
10、m for the appointment at(time),with Mr./Ms.,your.(sb.).早上好，我是来与你们XXX见面的。18 Guiding the guest引导客人 pPlease go to room,that is.请前往XX室，那是(办公室,会议厅)Please follow me,this way.请跟我走，这边请。After you.您先请。Just a moment,I will get.for you.请稍等一下，我帮你通知XX。Just a minute,a second,will be here soon.请稍等一下，XX马上就到。19 Walki
11、ng to the room走到会面室vThis way,please.这边请。vFollow me please.请跟我走。vThis is 这是.vBe careful of the wall.请小心墙。vWatch the steps/stairs.请小心楼梯。vMind the 请小心.vPlease keep away from the.,its wet.请远离，它是湿的。vPlease keep clear of 请避开20 Extend warm warnings给予温馨提示Mind theWatch theWatch outBe careful(OF)CLEAR OF Keep
12、 clear of the21 Waiting for sb.等候某人Please take a seat,and do you want anything to drink(while you are waiting)?请坐，请问喝点什么吗（在等待期间）？Thank you,do you have water?谢谢。有水吗？Yes,cold or warm?有的，请问您要冷的还是热的呢？Cold please.冷的。A moment.稍等。Here you are(handing the water to him).And please wait for a while,Mr.Zhang w
13、ill be here soon.您请用（将水递给他）。请稍等一会，张先生马上到。22 when the visited can not come on time 当约会不能准时进行Mr,I am really Sorry,he is caught in some emergency,maybe need another 10 minutes,would you like something to read?XX先生，非常抱歉，他现在有点急事，可能还需要十分钟，您需要看点什么吗？do you want to take a look of our office,it would be my pl
14、easure to show you around.您想不想看一下我们的办公室，我非常乐意带您参观。do you mind talking to Mrfirst,our manager will join you as soon as possible.您要不要先跟XX先生谈一下，我们经理会尽快加入你们的。23 To meet会面Hello,Linda,thank you for your waiting.How are you？你好，琳达。谢谢你的等待。最近怎样？Not bad.How are you?还不错。你呢？Good.And thank you for your coming.whe
15、re shall we start?(shall we start now?)很好。谢谢你能来。我们从哪儿开始？（我们可以开始了吗？）Sure.This is our(company brochure),and this is the project plan,please take a look at them first.当然。这是我们（公司的宣传册），这是项目计划书，请先看一下。Thank you.谢谢。.24 appraise the office评价办公室vTasty 可口的vStylish 时尚的vSpacious 宽敞的vBright 明亮的vWarm,cool 温暖的，凉爽的v
16、Decoration 装潢vShes been very helpful.她帮了很多。25 Small talks闲聊 vHow did you get here?你怎么到这儿的？vWeather 天气vTraffic 交通vTrip 旅途vOffice 办公室vPeople 人物26 Make changes/cancel约会变更/取消 Hi,this is,from,we had made an appointment at 10 on Wednesday.你好。我是的.，我们星期三10点有一个约会。Yes?是的。/然后呢？I am really sorry to say it,but I
17、 am afraid that I cannot make it on time,cause my plane was postponed,could we make it later?非常抱歉我不能准时参加了，因为我的飞机被延期了，我们能约晚点吗？Sure,no problem.当然，没问题。Thank you so much,when do you feel is good for you?非常感谢。那您认为什么时候比较好呢？.27 There is something unexpected happened(came up),I have to stay to deal with it.
18、Could I meet you at 发生了一点意外，我必须处理一下。我们能在.见面吗？There is something urgent happened,I am afraid I cannot make it on time,could we postpone it to?发生了一点急事，恐怕我不能准时了，我们能推迟到吗？No.problem.(take your time)没关系。（慢慢来。）Right,lets meet at 好的，我们见。28 I will be out of town at that moment,I will be away for 20 days.I am
19、 afraid that we have to cancel the meeting.I am really sorry for it.我那时候不在市内，会出差20天，恐怕我们不得不取消会议了。非常抱歉。No problem,we understand.(sometimes it happens)没关系，我们理解。We really value the chance to work with you.I do hope we can meet again when I come back.我们很珍惜和您工作的机会。我真诚地希望我们能在我回来之后再见面。I hope so.Have a safe
20、 trip.希望如此。一路平安。Thank you.谢谢。29 Sorry,I am really sorry to say it,the company already had the deal with other company,it was through others.I only knew it several minutes ago.I am afraid we have to cancel the meeting for this time.抱歉，实在抱歉，公司已经与其他公司达成交易了，通过其他人。我几分钟前才知道的。恐怕我们不得不取消这次会面了。No problem (May
21、 I know the reason我能知道原因吗？)(Your price is a little bit high/Your service couldnt meet our needs/Our corporate cultures are quite different,the company worried that we cant cooperate very well.)(Sorry,it is not my decision,I really dont know)Hope we can work together in future.（你们的价格有点高/你们的服务不能满足我们的需
22、求/我们的企业文化比较不同，公司担心我们不能很好地合作。）（对不起，这不是我的决定，我确实不知道。）希望我们以后能有合作的机会。Thank you.30 .because We have cancelled this project.因为我们取消这个项目了。May I know the reason?我能知道原因吗？Sorry,it is confidential.(top secret)不好意思，这是机密。31 Deliver the cancellation转达约会取消He asked me to say sorry to you.他让我跟您说一声对不起。He asked me to delivery his apology to you.他让我向您转达他的歉意。Thank you for your understanding.感谢您的理解。32 Format of changing or cancelling 变更或取消约会的格式Tell the person whom you are vApologize vIndirectly change/cancelvGiving reason(s)vThank for the kindly understandingvSet a new onevThanks to close 33
