1、Unit 3 Travel Inquires Part One:Warming-upl What does a passenger usually inquire about before/after the commencement of his trip?Discuss in pairs.Write down as much as you know based on the following items and then report to the class.Flight informationFareBaggageGround ServiceIn-flight ServiceOthe
2、rsMake the Choicel1)The baggage allowance for _ is _kg.l A.a minor traveling unaccompanied 20 lB.an infant traveling with his parents10 lC.an adult flying C class40 lD.an adult traveling economy with discount fare 20Make the Choicel2)Generally speaking,the excess baggage is charged at _.lA.per kg.1%
3、of the OW,normal,direct adult F class throughfarelB.1%of the economy class OW fare per kg.lC.1.5%of the one-way normal,direct adult F class fare per kg.lD.per kg.1.5%of the return normal,direct adult Y class fare Make the Choicel3)A baby is defined by most airlines as a child _.lA.who should be acco
4、mpanied by parentslB.whose age is limited by airlineslC.who has not yet had a second birthdaylD.who is not entitled to a seatMake the Choicel4)Baby service is available on most airlines but should be arranged _.lA.during the check inlB.when the seats are confirmedlC.before boardinglD.as soon as pass
5、engers board the flightMake the Choicel5)The passenger who travels on an international flight should _.lA.take valid documents such as a ticket,passport and visalB.reconfirm his seats after booking the ticketlC.be at the airport at least one and a half hours for check inlD.both A and CUseful Express
6、ionsDialogue AlOverweight baggagelExcess baggagelAdult farelUnaccompanied baggagelBe shipped as cargoDialogue BlBasinetlBaby necessitieslDisposable diapersPart Two:DialoguesDialogue A About Baggage Allowance and Charges for Overweight Dialogue B Inquiry About Baby ServiceDialogue C About In-flight M
7、ealsDialogue D About Check-in Time and Bus Service Useful ExpressionsDialogue ClOn the complimentary basislCater tolAirline catering companylBar servicelVegetarian foodlHave a foresight to alertlFix sb.upDialogue DlInternational terminallSet out/offlA 30-minutes drivelRush-hour/peak hourNotes:Check-
8、in TimelCheck-in time varies according to a domestic or an international flight.One hour is required for check-in before the flight departure if a passenger takes a domestic flight.For an international passenger,however,normally one and a half hours are needed for check-in.Miss Cruse has just made h
9、er reservation on FlightCA937 from Beijing to London.Her flight leaves at 12:10.She inquires about the check-in time so that she can prepare her baggage and arrange a taxi before hand.Special TermslShuttle bus lAirline catering companyProcessPart Three:Language Practice1.paya.to European tastes2.han
10、dleb.vegetarian meals3.ship itc.the passengers with lodging4.caterd.the excess baggage5.offere.the foresight6.serve drinksf.a selection of dishes7.inquire aboutg.as unaccompanied baggage8.haveh.on a complimentary basis9.fix upi.Special arrangementsIn-flight Service Baby serviceMeal serviceFree Servi
11、cebassinetMeal and snackBar-service to F/C classesFood and milkVegetarian mealSoft-drink to all classesdiapersReligious/medical mealBaby necessities Blank FillingslP:I have a reservation on CA981 to New York.Would you tell me the check-in time?lA:CA981 leaves at 12:45p.m._.lP:Where should I get to f
12、or check-in?lA:_.lP:By the way,is there a bus service to the airport?Im staying at Tian Lun Hotel.lA:_.lP:How long does it take to the airport?lA:_.lP:Thanks a lot.Part Four Communication ActivitiesDialogues-makingl1.A passenger is given some pamphlets about flight service to Melbourne he plans to v
13、isit.He asks about the flights,schedules,fares and baggage allowances.He is also advised to avoid taking prohibited articles on board.l2.The Smiths are going to Melbourne via Air China.They want to buy three economy class tickets.Mr.Smith is seeking information about the total fare for his wife,his
14、six-year-old son and himself.They have two large suitcases that are apparently about 10 kilograms over the weight limit.So Mr.Smith also inquires about baggage allowance and overweight charges.TermsCRSComputer Reservation SystemGDSGlobal Distribution SystemPNRPassenger Name RecordUMUnaccompanied MinorSMSpecial MealsThank you for your listening!
