1、Module 4 Health and Recreation Club 酒店英语实务酒店英语实务Practical English in HotelsPractical English in HotelsContentsPart3Sauna Bath and SpaPart4Swimming,Golf and KaraokePart1Beauty SalonPart2GymPractical English in HotelsPractical English in HotelsPart 1 Beauty SalonLearning Objectives l State the facilit
2、ies equipped in the Department.lMaster the useful expressions in the beauty salon.lRoles play the dialogues.Practical English in HotelsPractical English in HotelsWarm-up1.Guessing the meaning of the expressions and terms in English or Chinese with the help of dictionariescleansing milkeye liner penc
3、ilhand care masklip sticknail polisheye creamoily洗面奶手部护理唇膏眼霜眼线笔面膜指甲油油性的Practical English in HotelsPractical English in Hotels2Discussion Working as a barber at the beauty salon,what knowledge should you master?Practical English in HotelsPractical English in HotelsPractical English in HotelsPractical
4、 English in HotelsPractical English in HotelsPractical English in HotelsB:Okay,what about your beard?G:Please give me a clean shaving.-B:All right.Please have look in the mirror.Is that all right.G:Well,could you shorten a little bit on the temples?B:Is it to your satisfaction now?G:Yes,it is well-d
5、one.Im quite satisfied.B:Would you like it washed,sir?G:Yes,please do.B:Please go over there and be seated.What kind of shampoo do you prefer?We have such shampoos as Head and Shoulders,Rejoice 2-in-1,Pantene for your choice.G:Id like Head and Shoulders.-B:Its good to choose Head and Shoulders.Now y
6、our hair has been washed,lets go back to your seat and allow me to dry your hair.G:Please part my hair.B:Which side do you want your hair parted?G:Id like it parted on the left.Practical English in HotelsPractical English in HotelsB:Yes,youll be satisfied.Now let me comb you out.There we are.Shall I
7、 put some hair oil?G:Yes,please.How much do I owe you?B:Thatll be 40yuan.G:Here is 50yuan and keep the change.B:Its very kind of you,sir.However,we dont accept tips.Thank you just the same.Goodbye.G:Goodbye.Practical English in HotelsPractical English in Hotels*ActivitiesQuestions about the conversa
8、tion A.Is the guest satisfied with the haircut?Yes.B.How much does the haircut cost?40yuanPractical English in HotelsPractical English in HotelsAt the barbers B:Are you been served,sir?G:No,not yet.I just want a haircut.B:Will you sit here,please?How would you like it cut?G:I want it short.B:But its
9、 short already,sir.G:I mean very short,shorter than it is now.B:Shall I just trim it?G:Ok.B:Do you want your hair washed?G:Its not necessary,thank you.B:Make them some oil or spray fog?G:Nothing at all.B:Is that ok?G:Good.2.Listening practice Listen and write down what you heard.Are you been served,
10、sir Will you sit here,please How would you like it cut Shall I just trim it Do you want your hair washed Make them some oil or spray fog Is that ok Practical English in HotelsPractical English in Hotels3.Role-play Work in pairs A man and his friend come to the beauty salon for a new style.After seei
11、ng your pretty new style,the man decides to wear a new style,too.Practical English in HotelsPractical English in HotelslTask 2 Facial making up*Sample conversationB=Beautician G=GuestB:Good evening.Welcome to our beauty salon.Do you want to have a facial?G:Yes.B:Sit here,please.Let us start with the
12、 cleaning masque.G:What are the ingredients in your cleaning masque?B:Its a combination of oatmeal,yogurt and honey.G:What are they good for?B:Oatmeal is a very gentle exfoliate that can remove dead skin from your face.G:What about yogurt and honey?B:Yogurt can soften the skin,and honey is one of th
13、e best natural humectants.G:Very good.Will you do the“rose petal facial steam”for me?B:No.Today I want to do the“peppermint and rosemary facial steam”because the combination of these two plants will soothe tired muscles.G:Splendid.B:Now.No more taking and relax for a while.Ill massage your scalp.G:O
14、k.This is the part of facials that I like best.Ill enjoy it!Practical English in HotelsPractical English in Hotels*ActivitiesQuestions about the conversation A.What does the cleaning masque contain?It contains oatmeal,yogurt and honey.B.What usage does the Oatmeal have for facial making-up?Oatmeal i
15、s a very gentle exfoliate that can remove dead skin from your face.Practical English in HotelsPractical English in Hotels2.Listening practice Listen to the dialogue carefully and write down what you heard.B:Do you want to have a facial?G:Yes.B:Please take a seat.Which course would you like to have?G
16、:Cleaning and whitening,please.B:How do you feel now?G:I feel good.Would you please trim my eyebrows?B:Of course.G:I want color my nails into pink.B:OK.Please choose one of the colors you like.G:I prefer this one.B:Good eyes.It fits you best.G:Thanks a lot.Do you want to have a facial Please take a
17、seat.Which course would you like to have How do you feel now OK.Please choose one of the colors you likeGood eyes.It fits you bestPractical English in HotelsPractical English in Hotels3.Role-playWork in pairs A lady comes to the beauty salon to have a facial.She wants to have a cleaning masque first
18、 and then do a“rose petal facial steam”.Practical English in HotelsPractical English in HotelsTask 3 Getting a shampoo*Sample conversationB=Barber G=GuestWashing the hair B:Good morning,sir.Can I help you?G:How much to wash hair?B:Just 20 Yuan.G:Do you have any dandruff shampoo?B:Yes,Ill use it.Plea
19、se sit down.G:Ok.-B:Now.Will you please step down and bend over the basin?G:Certainly.Will you please put some more hair tonic on?B:Sure.Your parting is on the left,isnt it?Practical English in HotelsPractical English in HotelsG:Thats right.B:How does that look,sir?G:It is great.I like it.B:Now you
20、are through,sir.G:Thanks.Here is the money.B:Here is your change,sir.G:Thank you.Practical English in HotelsPractical English in HotelsQuestions about the conversation A.How much does the guest spend in washing his hair?20 Yuan.B:What kind shampoo does the guest ask the barber use?dandruff shampoo*A
21、ctivitiesPractical English in HotelsPractical English in Hotels2.Listening practice Listen to the dialogue carefully and write down what you heard.Dyeing hair G:Could I have my hair dyed?B:Certainly.Which color would you dye it?G:I want to be in fashion.Will you give me some suggestions?B:Now many g
22、irls dye their hair in blonde.G:Thats too much suit for me.Blonde is too erratic.B:Then how about pink.G:Oh,no.I think it better to be a Chinese.Have you got a good hair tincture?B:Yes,we have several brands.Which one would you prefer?G:I want to take a best one.B:So,first have a shampoo.It will be
23、easier for you to be dyed.Which color would you dye it Thats too much suit for me.Blonde is too erraticwe have several brands.Which one would you prefer?It will be easier for you to be dyed.Practical English in HotelsPractical English in HotelsG:What shall we do next?B:To dunk your hair in the water
24、.Your hair will be thoroughly cleaned.G:After the dyeing,I look younger than I am.B:For your hair is fresh and shining.To dunk your hair in the water.Your hair will be thoroughly cleaned.For your hair is fresh and shining.Practical English in HotelsPractical English in Hotels3.Role-play Work in pair
25、s A lady comes to your beauty salon.She wants her hair dyed blonde.Practical English in HotelsPractical English in HotelsUseful Expressions Making a haircutI want a haircut and shave,please.How would you like your haircut?Id like to restyle my hair.Can you show me some pattern of hairstyle?Id like t
26、o have my hair cut.Would you like a shave or shampoo?A cold wave or permanent wave?Id like my hair curled.Just a trim,and cut the sides fairly short,but not so much at the back.Practical English in HotelsPractical English in HotelsUseful Expressions Doing a facial massageIll take the half-hour facia
27、l with make-up.I would like to have a facial massage.How would you like a massage,sir?Id like a body massage.Im tired.Just relax with your eyes closed and breathe calmly.Practical English in HotelsPractical English in HotelsWord List exfoliate v.片状剥落，去角质 yogurt n.优酸乳 humectants n.湿润剂 rose petal faci
28、al steam 玫瑰花瓣蒸面 peppermint and rosemary facial steam 薄荷和迷迭香蒸面 soothe v.缓和,使安静,安慰 massage n.按摩 vt.按摩 dandruff shampoo 去头屑的洗发水 hair tonic 护发素 tincture 染发剂Practical English in HotelsPractical English in HotelsPart 2 GymLearning Objectives Learning Objectives l Tell about the gym.lList the functions of
29、the departmentlRoles play the dialogues.Practical English in HotelsPractical English in Hotelskeep-fit gym 健身房aerobics 有氧运动catch on 时尚，领先 resident instructor 常驻教练valid有效期fitness center健身中心score board记分牌Spring grip dump bell握力器Warm-up1.Guessing the meaning of the expressions and terms in English or C
30、hinese with the help of dictionaries.健身房时尚，领先有效期记分牌有氧运动常驻教练健身中心握力器Practical English in HotelsPractical English in Hotels2Discussion 1)Can you name some of the facilities in the gym?2)How do you keep fit and relax after a long journey?Do you often go to the gym?3)What is the most popular activity you
31、 think in the gym?Practical English in HotelsPractical English in Hotels Task1 Talking about Gym or Fitness Center Task 2 Explaining Personal Trainer ServicePart 2 GymPractical English in HotelsPractical English in HotelslTask 1 Talking about Gym or Fitness Center*Sample conversationC=Gym Clerk G=Gu
32、est C:Good morning!Im the Gym clerk of this fitness center.May I help you?G:Yes.Im Tony.Im a resident guest in your hotel.Ive heard that your hotel has one of the best gyms in the city.C:We are really proud of our center,Mr.Tony.Its really catching on.G:Do you accept foreign residents for membership
33、?C:Yes.Our membership includes foreign residents as well as visitors.G:Could you tell me something about your facilities?C:Yes,of course.Please come this way and I will show you around.We have a very well-equipped keep-fit gym with all the latest fitness apparatus,such as treadmill,stationary bikes,
34、muscle builder sets and everything you need to work out for good physical condition.G:Thats great.Practical English in HotelsPractical English in HotelsC:Besides,we also have billiards room,and a bowling room.Here is the swimming pool.All the members can use the pool any time between 6:00 a.m.and 9:
35、00 p.m.Members have separate locker rooms and showers.There are also saunas and Jacuzzis.You can have massage.G:Its really a nice swimming pool.Do you have any traditional Chinese exercises like Tai Chi and Qigong?C:Yes.We have a room specially designed for Tai Chi and Qigong.Mr.Zhang is our residen
36、t instructor,who is one of the best instructors in the city.G:Good.Im interested in Tai Chi and Qigong.Practical English in HotelsPractical English in HotelsQuestions about the conversation A.Can foreigner visitors join the club?Yes,they can.B.What kinds of exercises are available in the Center?They
37、 have a very well-equipped keep-fit gym with all the latest fitness apparatus,such as treadmill,stationary bikes,muscle builder sets and everything you need to work out for good physical condition.*ActivitiesPractical English in HotelsPractical English in HotelsGuest is at the health club reception
38、desk.C:Good afternoon sir.How can I help you?G:Well,Im a bit out of shape and I was thinking of joining your gym.C:Great!Thats what we like to hear at Florida Fun!G:Yes,but-how much is the membership?C:Let me check.It is three hundred dollars per year.G:That doesnt seem too bad.Can I have a look aro
39、und before I decide?C:Be my guest.Just let me know when youre ready and well get you signed up.2.Listening practice Listen to the dialogue carefully and write down what you heard.How can I help you?how much is the membership?It is three hundred dollars per year.Just let me know when youre ready and
40、well get you signed up.Practical English in HotelsPractical English in Hotels3.Role-play Work in pairs Jack and Tom go into a gym of the hotel.Jack is a little of overweight and Tom is very thin.They need to be fit.The gym clerks introduce the gym for them.Practical English in HotelsPractical Englis
41、h in HotelslTask 2 Explaining Personal Trainer Service*Sample conversationC=Gym Clerk G=Guest C:Good morning,Madam.Welcome to our gym!G:Good morning.C:What can I do for you?G:I am a bit out of shape recently.I want to do some exercise to keep fit.So can you give some good suggestions?C:Above all.Wel
42、l design a custom-made work-out plan according to your habits.G:How can I get that done?C:Well,you will have a qualified personal trainer assigned to you.He will give you a fitness assessment and then come up with the work-out plan for your needs.Practical English in HotelsPractical English in Hotel
43、s G:What else?C:Since everyone is different,your personal trainer will find you suitable exercise equipment and teach you all the techniques to help you achieve your fitness level and goals.G:Sounds pretty good.How much does it cost?C:That depends.We offer membership for one month,half a year and on
44、e year.G:Maybe Ill do one month.Just have a try first not too tough at the beginning.C:Wise decision.Youll find its totally worth it.G:What are your business hours?C:We are open from 6 a.m.to midnight.You are welcome anytime.G:Thank you.Practical English in HotelsPractical English in HotelsQuestions
45、 about the conversation A.Why does the guest want to take some class in the gym?She feels a bit out of shape recently and wants to do some exercise to keep fit.B.What does the gym do for the customer at the beginning?The guests will be arranged a qualified personal trainer assigned.The trainer will
46、give a fitness assessment and then come up with the work-out plan for your needs.*ActivitiesPractical English in HotelsPractical English in HotelsKate and Jenny are at the health club.It is Jennys first time.Kate:Hey Alison!What are you doing?Jenny:What do you mean?Im going to do some bench presses!
47、Kate:But you should warm up f -and stretch too.Jenny:How come?What difference will it make?Kate:It will stop you from injuring yourself and you wont wake up tomorrow morning with sore muscles.Jenny:Oh I see.Thanks for your tips!2.Listening practice What are you doing?you should warm up firstWhat dif
48、ference will it make?It will stop you from injuring yourself Thanks for your tips!Practical English in HotelsPractical English in Hotels3.Role-play Work in pairs Mary feels a little it out of shape recently,so she goes to the gym for exercise in order to keep fit and a good figure.She asks the gym c
49、lerk for some suggestions.Practical English in HotelsPractical English in Hotels(1)stretch out 伸展运动(2)warm-up 暖身运动(3)How much do you weigh?你体重多少？(4)Hes a well-built guy!他的体格很好！(5)How much can you bench-press?你可以举起几公斤的杠铃？(6)Can I see your membership card please?我可以看一下您的会员卡吗？(7)Do you work out?你有运动的习惯
50、吗？(8)Dont forget to warm up and stretch!不要忘记做暖身和伸展运动Useful Expressions Practical English in HotelsPractical English in Hotels (9)Excuse me,is this machine free?对不起，请问这台机器有人用吗？(10)Can you show me how this works?你能示范给我看这个怎么使用吗？(11)Is this your first time here?你是第一次来这里吗？(12)Shes got a great figure.她身材姣
