1、出口跟出口跟单单操作操作第二篇第二篇课程项目安排课程项目安排(1 1)能够顺利进行接单操作)能够顺利进行接单操作(2 2)能根据交易磋商内容,)能根据交易磋商内容,准确地进行订单和信用证准确地进行订单和信用证 的翻译与审核。的翻译与审核。能力目标能力目标 (1 1)了解接单的程序、)了解接单的程序、途径与形式。途径与形式。(2 2)掌握订单与信用证)掌握订单与信用证的主要条款与审核要点的主要条款与审核要点。知识目标知识目标项目项目3 3 接单和审单操作接单和审单操作n跟单的工作始于订单,即合同。很多人以为业务员取得订单之后,跟单员的工作才开始。其实,即使在分工非常明确的企业中,接单与审单也是和
2、跟单员密切相关的。因为跟单员要在业务员开发客户、签订合同的过程中完成很多辅助工作。尤其是在分工不甚明确的大多数中小型外贸公司和生产企业,跟单员更是同时身兼业务员的工作。因此,跟单员应该了解接单和审单的有关知识。项目简介项目简介 课程任务安排课程任务安排 任务一任务一 接单接单一、接单的含义一、接单的含义接单的含义接单的含义订单(Order)是由进口商草拟的合同。接单,即出口商获取国外采购商的采购订单(Purchase Order)的业务过程。接单也即合同的签订、订单的取得,指外贸跟单员就买卖商品的有关条件,根据出口企业的有关营销意图和业务经理的指示,与对方进行协商以期达成交易的过程,即通常所说
3、的交易磋商。v1 1、书面形式:通过信件、电报、电传、传真和电、书面形式:通过信件、电报、电传、传真和电邮等通讯方式。邮等通讯方式。v特点:简便易行、费用低廉特点:简便易行、费用低廉v2 2、口头形式:面对面或通过电话等形式、口头形式:面对面或通过电话等形式v特点:直接、及时特点:直接、及时v1 1、询盘(、询盘(EnquiryEnquiry)v2 2、发盘(、发盘(OfferOffer)v3 3、还盘(、还盘(Counter-Offer Counter-Offer)v4 4、接受(、接受(AcceptanceAcceptance)接单(贸易磋商)的程序接单(贸易磋商)的程序vA第二阶段贸易磋
4、商贸易磋商询盘发盘还盘接受签订合同n一、订单的审核n二、销售合同的拟定n三、信用证的审核任务二任务二 审单审单Lets do it!实训:寻找订单(合同)文本的基本要素实训:寻找订单(合同)文本的基本要素步骤四代表发言组际交流教师总结步骤三个别交流小组讨论步骤二个别独立思考步骤一分发合同样本复印件议 题:1.指出合同约首、主体、约尾部分?2、出口销售合同文本的主要条款有哪些?代表发言:先来者先得之。这是属于你的舞台!让我们做好聆听者!合同主要条款分析合同主要条款分析7.保险6.支付5.装运3.包装1.品名、品质2.数量正文条款品名:明确具体品质:列明等级、规格、标准和商标等 包括:具体数量计量
5、单位包装的数量和如何包装包括单价和总值单价由计价货币、单位价格金额、和贸易术语构成汇付(Remittance)托收(Collection)信用证(L/C)谁办理保险、保险险别、保险金额、何种保险条款及其生效日期4.价格包括装运时间、装运港、目的港、分批装运和转运 合同其他条款分析其他条款分析11.仲裁9.不可抗力8.商品检验检疫正文条款检验权、检验和复验时间地点检验机构、检验证书 范围、处理方法、通知期限、出具证明的机构仲裁地点、机构、规则和裁决的效力10.索赔索赔的时效和责任界定:品质异议、数量异议SALES CONTRACT(ORIGINAL)Contract No.:CE102 Date
6、:Jun.2,20-Signed at:Qingdao Sellers:Sinochem Shandong Import&Export Group Corporation 20,Xianggangzhong Road,Qingdao,China Buyers:Pacific Trading Co.,Ltd 1118 Green Road,New York,U.S.A.This Sales Contract is made by and between the Sellers and the Buyers whereby the Sellers agree to sell and the Buy
7、ers agree to buy the under-mentioned goods according to the terms and conditions stipulated below:签约日期合同号码签约地点卖方名称买方名称开头语合同的审查操作合同的审查操作1.Name of Commodity Specifications&Packing Quantity Unit Price Total Amount Lithopone ZnS content 28%min.Paper-lined glass-fibre bags 100 M/Ts USD360.00 per M/T CIFC
8、3%New York USD36,000.00 (The Sellers are allowed to load 5%more or less and the price shall be calculated according to the unit price.)2.Shipping Marks:PTC New York No.1-1000 商品名称商品数量商品单价合同总额溢短装条款运输标志3.Insurance:To be covered by the Sellers for 110%of the invoice value against All Risks and War Risk
9、 as per the relevant Ocean Marine Cargo Clauses of the Peoples Insurance Company of China.If other coverage or an additional insurance amount is required,the Buyers must have the consent of the Sellers before shipment,and the additional premium is to be borne by the buyers.4.Port of Shipment:Qingdao
10、,China.5.Port of Destination:New York,U.S.A.6.Time of Shipment:During August,20-,allowing partial shipments and transshipment.保险条款装运港和目的港装运日期、分运和转船允许转船和分批装运7.Terms of Payment:The Buyers shall open with a bank acceptable to the Sellers an Irrevocable Letter of Credit at sight to reach the Sellers 30
11、days before the time of shipment specified,valid for negotiation in China until the 15th day after the aforesaid time of shipment.8.Commodity Inspection:It is mutually agreed that the Certificate of Quality and Weight issued by the State General Administration for Quality Supervision and Inspection
12、and Quarantine of P.R.China at the port of shipment shall be taken as the basis of delivery.9.Discrepancy and Claim:Any claim by the Buyers on the goods shipped shall be filed within 30 days after the arrival of the goods at the port of destination and supported by a survey report issued by a survey
13、or approved by the Sellers.Claims in respect to matters within the responsibility of the insurance company or of the shipping company will not be considered or entertained by the Sellers.支付条款检验条款索赔条款10.Force Majeure:If shipment of the contracted goods is prevented or delayed in whole or in part due
14、to Force Majeure,the Sellers shall not be liable for non-shipment or late shipment of the goods under this Contract.However,the Sellers shall notify the Buyers by fax or E-mail and furnish the latter within 15 days by registered airmail with a certificate issued by the China Council for the Promotio
15、n of International Trade attesting such event or events.11.Arbitration:All disputes arising out of the performance of or relating to this Contract shall be settled amicably through negotiation.In case no settlement can be reached through negotiation,the case shall then be submitted to the Foreign Ec
16、onomic and Trade Arbitration Commission of the China Council for the Promotion of International Trade,Beijing,China,for arbitration in accordance with its Provisional Rules of Procedure.The award of the arbitration is final and binding upon both parties.12.Other Terms:THE SELLERS THE BUYERS(Signatur
17、e)(Signature)不可抗力条款仲裁条款买卖双方签字三、信用证的审核三、信用证的审核 Applicant进口商ImporterBeneficiary出口商Exporter销售确认书付款行/开证行Paying bank/Issuing bank通知行/议付行Advising bank/Negotiation bank开证申请 书信用证副本 信用证正本信用证审核 交单议付 信用证正本审核寄单索汇 审核转账付款赎单 1.信用证业务流程信用证业务流程 n广州飞扬进出口有限公司收到AAA.IMPORT CO.LTD开来的信用证,依据销售确认书的内容进行审证工作。实务操作案例:实务操作案例:(一)进
18、口商开立信用证(一)进口商开立信用证v1 1、进口商申请开证,填写开证申请书交押、进口商申请开证,填写开证申请书交押金。金。v2 2、开证行接受开证申请后,将信用证正本、开证行接受开证申请后,将信用证正本寄给通知行要求它转递或通知出口人。寄给通知行要求它转递或通知出口人。(二)通知行审核信用证(二)通知行审核信用证 通知行审核无误后,加盖证实章,并将通知行审核无误后,加盖证实章,并将其随信用证通知书交出口人审核。审核内其随信用证通知书交出口人审核。审核内容如下:容如下:v1.1.审核审核开证行开证行业务往来情况、政治背景、业务往来情况、政治背景、资信能力、付款能力和索汇路线等。资信能力、付款能
19、力和索汇路线等。v2.2.鉴别鉴别信用证信用证的的真伪真伪。(三)出口商审核信用证(三)出口商审核信用证 出口商审核出口商审核信用证内容信用证内容是否与合同一致。是否与合同一致。1.审证的主要依据n买卖双方签订的贸易合同n国际贸易惯例n进口国有关法规的规定2.出口商审核信用证的内容出口商审核信用证的内容v(1 1)对信用证)对信用证性质类别性质类别的审核。如须注明的审核。如须注明“不不可撤销可撤销”。(性质类别审核)(性质类别审核)v(2 2)对信用证规定的品质、数量、包装等条款)对信用证规定的品质、数量、包装等条款须与合同一致,如不一致,可要求买方改证。须与合同一致,如不一致,可要求买方改证
20、。(条款审核条款审核)v(3 3)对信用证)对信用证金额、货币金额、货币的审核。须与合同一的审核。须与合同一致,如合同订有溢短装条款,信用证金额亦由相致,如合同订有溢短装条款,信用证金额亦由相应的增减。应的增减。(金额货币审核)(金额货币审核)(4 4)对信用证规定)对信用证规定单据单据的审核。的审核。如对信用证规定的单据种类、填写内如对信用证规定的单据种类、填写内容、方法、文字说明、份数等的审核,容、方法、文字说明、份数等的审核,如我方办不到应及时与对方联系修改。如我方办不到应及时与对方联系修改。(单单一致,单证一致)(单单一致,单证一致)(5 5)对信用证)对信用证有效期有效期(date of expirydate of expiry)、装运期、装运期(Time of shipmentTime of shipment)、交、交单期单期(period for presentationperiod for presentation)、到期地点到期地点的审核。的审核。2、出口商审核信用证的内容、出口商审核信用证的内容