1、4Human ResourcesContents目录What is human resource?IrinaCompany benefits SamanthaHuman Resources of Foxconn PhoebeHeadhunting LizNetwork human resources Rachel感谢亲们选择感谢亲们选择玩转大学玩转大学素材素材Huawei HRM AshleySome tips about interview EmmaPart OneWhat is human resource?0101Contents目录Managing PeopleCurrent Empl
2、oyees Prospective and New EmployeesOutgoing EmployeesWhat Is Human Resources Improving Moralehuman resorucesHuman resources(HR)is a term that is used in business to refer to the people who work for a company or organization.It also is used to refer to the department of a company that is responsible
3、for managing those resources.This term was coined in the United States during the 1960s,when labor relations became a greater concern for U.S.businesses,and has since spread around the world.managing peopleThe people who make up a companys workforce its human resources are considered to be an asset
4、to the company,just like its financial resources and material resources,such as buildings,machinery and other equipment.current employeesOne of the main roles of an HR department is managing current employees.Unlike managers who directly oversee the employees day-to-day work,the HR department deals
5、with concerns such as benefits,pay,company policies and training.Human resources also involves the acquisition of new employees.HR workers might be involved in recruiting potential employees through advertisements or at job fairs.The HR department often collects and reviews job applications before f
6、orwarding those of the best applicants to the appropriate managers in the organization.Prospective and New EmployeesA companys HR department also plays a role when an employee leaves the company for any reason.If an employee is fired or otherwise let go against his or her wishes,certain tasks must b
7、e performed by the HR department to ensure that the process was done legally.Outgoing EmployeesImproving MoraleEmployee morale is another concern for many human resources departments.An HR department might be responsible for choosing an employee of the month,arranging holiday parties and other get-t
8、ogethers for employees or otherwise rewarding employees for good performance.Part TwoCompany Benefits0202Life Insurance,Holidays,Health Insurance,Medical Insurance,National Insurance,etc.(statutory&inflexible)Annual leave,company car,accommodation subsidy,meal allowance,13th month pay,bonus,stock op
9、tions,childcare/retail vouchers,relocation allowance,etc.+20%base payBenefit Packages Pension(养老金养老金/退休金退休金)A pension(also known as superannuation)is a retirement plan intended to provide a person with a secure income for life.The common use of the term is to describe the payments a person receives
10、upon retirement,usually under pre-determined,legal and/or contractual terms.Pensions have traditionally been payments made in the form of a guaranteed annuity 年金/养老金 to a retired or disabled employee,or to a deceased employees spouse,children or other beneficiaries.A pension created by an employer f
11、or the benefit of an employee is commonly referred to as an occupational or employer pension.Labor unions,the government,or other organizations may also sponsor pension provision.Incentive(激励激励/奖励奖励)An incentive is any factor that enables or motivates a particular course of action.It is an expectati
12、on that encourages people to behave in a certain way.Incentives usually fall into three broad classes:1.Remunerative incentives(or financial incentives/material reward);2.Moral incentives;3.Coercive incentives(e.g.punishment,imprisonment,confiscation of properties,etc.)Perks(津贴津贴/额外补贴额外补贴)In additio
13、n to company benefits,many employers also offer perks to their employees.Typically limited to employees in management positions,these perks include such benefits as country club or health club memberships,a company car,special parking privileges at work,tickets for sporting events,first-class travel
14、 accommodations,and generous expense accounts.However,certain types of perks are also being extended to employees in many different types of positions.One type of perk that is common in many retail stores is an employee discount on merchandise bought from the place of employment.Cash Bonus(现金分红现金分红/
15、现金红利现金红利)Compensation paid to an employee or employees for achieving a particular sales goal or organizational objective.This is above and beyond either a Commission or a Salary.A corporation achieving a 10%increase in profits may distribute part of the earnings as a cash bonus to its employees.BENE
16、FITS PLAN OBJECTIVESEmployers seek to balance the employees needs and the cost to the organization.Employees wish to maximize the value of benefits received and minimize out-of-pocket expenses.BENEFITS PLAN OBJECTIVESEmployer Objectives Meeting corporate,business,and compensation objectives.Actual d
17、ollar cost and percentage of payroll.Administration complexity and cost.Tax and accounting issues.The role benefits play in the total rewards objectives of the organization.BENEFITS PLAN OBJECTIVESEmployeeObjectives Cash flow:ensuring cash flow is not compromised due to large medical and/or dental c
18、laims.Income replacement:replacing income if employee becomes disabled.Income for surviving dependents:providing income for surviving dependents in the event of death.Adequate retirement income:providing adequate income upon retirement.Benefits programs cannot be defined in terms of narrowly defined
19、,program-specific goals.Each benefits programhealth,welfare,retirement,or work-lifeshould be evaluated in relation to other benefits programs as wellas in relation to all other compensation and human resources initiatives.Strategic benefits planning is a process that facilitates those efforts.THE ST
20、RATEGIC PLANNING PROCESS1.1.By including benefits as an integral part of a total By including benefits as an integral part of a total rewards package.rewards package.2.2.By redefining benefits to include new programs and By redefining benefits to include new programs and initiatives.initiatives.3.By
21、 evaluating benefits management,communication,and.By evaluating benefits management,communication,and administration.administration.4.By relating benefits to the broader corporate business By relating benefits to the broader corporate business philosophy/missionphilosophy/mission.An expanded view of
22、 benefitsPart ThreeHuman Resources of Foxconn0303PhenomenonReasonsAdviceIn 2010,there are ten deaths by Foxconn employees which has arisen great attention in the society.And two employees have been hurt after trying to kill themselves.In late March,2010,a 23-year-old male employee committed suicide
23、by jumping from the 14th floor of a dormitory building.Foxconn has yet to issue a formal statement on the deaths and its human management has been discussed heatedly.1.The defect of communication mechanisms.The enterprise has the lower-level management and insufficient provision of psychological cou
24、nseling for the employees.It also doesnt provide sufficient mechanisms and opportunities for them to communicate and interact each other.Foxconn spokesman also admitted in an interview with state television.2023-6-102.Militarization management The manager of Foxconn,Guo Taiming,used to be a soldier.
25、So he chooses the way of militarization management which may discipline employees to some extent.But in the long term,it will damage the development of company,as the employees have been under great pressure.They feel lonely,as they are surrounded by strangers both at work and in their homes.There a
26、re many limitations of their contact.An unidentified Foxconn employee said,he worked here for one and a half months and only met his dorm mates twice who havent spoken more than five sentences in total to each other.2023-6-103.Lower payment.Wages are so low in Foxconn that exhausted workers who wish
27、 to take a rest are forced to do overtime.After ten years of employment,the basic wage is still low so that the employees take a heavy burden which finally make them have psychological problems.2023-6-101.Establish a fair payment system.Payment is a great concern for employees.Fair wages and benefit
28、s not only can encourage them to work harder,but also give them confidence in the company.It should develop a way to meet employees satisfaction by controlled costs to achieve incentive payment system.In addition,the lack of staff welfare need to be focused.Through effective performance appraisal,Fo
29、xconn should develop a bonus distribution plan to motivate its staff.2023-6-102.Strengthen the power of its union Trade union is a very important force in the enterprise to represent the interests of workers,Foxconns labor union should enhance their power of expressing the voice of the majority of s
30、taff.The company also should let them get to know their trade union which provide them with security,help improve wages,working conditions and so on.2023-6-103.Establish a platform for communication2023-6-10Foxconn should establish an effective exchange platform to enable executives and directors,em
31、ployees and executives,to communicate fully,through face-to face talk and work instructions,etc.It can reduce the psychological burden of and bad feelings of employees.Meanwhile,Foxconn should provide employees with psychological counseling studio,for counseling and guidance so that they can relax t
32、hemselves.4.Focus on training employees2023-6-10New employees should be trained before they go to work so that they can have a better understanding of Foxcoon.Through different training,they will enhance the skills of mastery in the work,which will make them work under great pressure with good prepa
33、ration and deal with difficult issues during the work bravely.Part FourHeadhunting（猎头）（猎头）0404V-T If someone who works for a particular company is headhunted,they leave that company because another company has approached them and offered them another job with better pay and higher status.物色(人才)What
34、is headhunt?Headhunter is a consultant hunting top talent(高级人才)for his clients.A headhunter need have:personality good education background rich social experience must have extensive knowledge accumulation excellent foreign language expression international relationship and high computer network tec
35、hnologyAs a Headhunter senior personnel who are good-performance experienced well educatedHunting TargetAs a HeadhunterThey have to:find,track,evalute,select and recommend people.A Headhunter Talking about His Job When do they discuss money?“we want to avoid people who are simply interested in money
36、.Money comes in right at the endwe act as go-betweens between the client and the candidate to try to make sure neither is disappointed.”Does he view his job as ethical?“I think I would justify it on the basis that we are not stealing individuals.We are merely presenting them with opportunities.The f
37、inal decision must be theirs.”What is the aim of his job?“my job is to engage their interest and persuade them there might be some alternatives”010102020303A Headhunter Talking about His Job What is the craft and art of headhunting?“the real craft of a headhunter is knowing how to find out whos arou
38、nd,and that means talking to what we call sources.That means phoning people up,people you know,sometimes even people you dont know,and engaging them in conversation on the telephone and trying to persuade them to give you the names of people who would match the particular specification”What are the
39、2 reasons for people leaving their jobs?“there has to be a push and a pull There has to be a push from the existing organisation,and there has to be a pull from the new organization”A Headhunter Talking about His Job What is the pull?What is the push?“the pull i.e.bigger job,more money,better locati
40、on or whatever”“we can do nothing about the push,thats up to them.If they are perfectly happy where they are they will not move”A Headhunter Talking about His Job In my opinion,being headhunted is kind of being approved of our ability.But we also need to have a deep consideration before making the d
41、ecision.Summary Part FiveNetwork human resources0505Networked Human ResourcesefficiencyContentsBrief introductionCharacteristicsBrief introduction51job(Nasdaq:JOBS)is a leading human resource solutions provider in China,offering a broad array of services in the areas of recruitment solutions,trainin
42、g and assessment,and HR outsourcing and consulting services.Combining the strengths of traditional(print)and new(Internet)media,51job delivers an integrated recruitment solution by leveraging technology and expertise with a large staff of experienced professionals.51job serves hundreds of thousands
43、of domestic and multinational corporate clients through 25 offices in Mainland China.Brief introduction51job is the most influential HR services provider in China.In September 2004,51job successfully completed its IPO on Nasdaq,and is the first publicly listed firm in the field of HR services in Chi
44、na today.Powerful search engineFill the resumes informationjob seekers Release job offers EmployerMassive No.of Job OpportunitiesProfessional resume templateProvide resume template,guidanceSave it into the 51Job DatabaseSend to the companiesWide range of value-added servicesProfessional training eva
45、luation counselors tailor-made for the enterprise all kinds of public courses,internal training and actual combat simulation and professional assessment plan,help enterprise staff quickly raise the professional level and comprehensive qualityPart Six玩转大学玩转大学PPT0606Part SevenHuawei HRM0707Content Bri
46、ef Introduction Corporate culture HRM modelEstablished in 1987 in ShenzhenBrief IntroductionA private communication technology company Radio wireless,micro-electronics,communication,route and so on Fortune Global 500Corporate cultureWolf cultureMattress cultureObediencecultureKingcultureSelf-critici
47、sm cultureCrisisculturePressurecultureService cultureCorporate cultureCorporate cultureEvery developer will have a mattress,because if he need work overtime,they can sleep in the companyMattress Mattress culturecultureHRM modelPrincipleThe most suitable is the bestTwo-way selectionResponsibilities o
48、f recruiters=responsible to the company and applicantsHRMRecruitmentOn site recruiting E-recruitingInternal recruitmentHRM TrainingOperating departmentHuawei UniversityProfessional skills trainingManagement and general skills training、leadership developmentHRMTrainingTraining system1.Military traini
49、ng2.Corporate-culture training3.Shopwork and technical training4.Marketing theory and market rehearsalInduction training1.On-the-job and off-job training2.Self-development and education development3.Traditional and network educationTraining during workTechnical ability and knowledge the post needPra
50、ctice of the joblessHRMTrainingHRMKnowledge-based employees management1.An entrepreneurial model2.Launched by some employees who want to start a new business3.Undertaking some inner-enterprise business and projectsInternal ventureInternal ventureJudged by contributionA strong sense of belongingEntru
