1、UNIT 2 UNIT 2 ETIQUETTE ETIQUETTE DOCUMENTSDOCUMENTS 礼仪文书礼仪文书第1页，共53页。1.Congratulatory Letters 祝贺信（卡）2.Thanks Letters 感谢信3.Messages of Condolence 吊慰信4.Invitatory Letters 邀请信第2页，共53页。CONGRATULATORY LETTERS 祝贺信（卡）COMMONLY-USED SENTENCES1.May you come into a good fortune.2.Allow me to offer my hearties
2、t congratulations on your new job/promotion/success in your undertaking/the arrival of your new daughter/your happy wedding3.Congratulations on your promotion to4.would like to wish you and your employees the very best this holiday season.5.Every good wish for a Merry Christmas/6.We hope this holida
3、y season brings you the best of everything.Our regards to all of you.第3页，共53页。7.Congratulations on your 60th birthday and my best wishes for many years of health and happiness,8.May peace,joy and happiness be with you for this holiday season.9.This brings our best wishes and warmest congratulations.
4、10.I wish you continued prosperity.11.I extend my hearty good wishes and,at the same time,an offer of any help our company can give to.12.We wish you outstanding success in your new store.第4页，共53页。贺卡（1）New Years Card莫莉：祝节日愉快，新年万事如意。迪特巴特斯 敬贺第5页，共53页。To MollySeasons greetings and best wishes For The c
5、oming year From Dick Butters第6页，共53页。贺卡（2）Christmas Card丁波先生及夫人：敬祝圣诞和新年快乐！赵颖 敬贺第7页，共53页。To Mr.&Mrs.Ding BoWishing you A Merry Christmas And A Happy New Year From Zhao Ying第8页，共53页。贺卡（3）A card with accompanying gifts 赠物卡亲爱的老师：这份小小的礼物略表我的感谢之情。祝教师节快乐！丽莎 敬赠第9页，共53页。To my dear teacher,This gift is only a
6、 a small token of my gratefulness.Happy Teachers Day!Lisa第10页，共53页。1.贺员工生日（CONGRATULATIONS ON EMPLOYEES BIRTHDAY)亲爱的汤姆：时光何处去？岁岁有今朝。祝你生日快乐！有你这样的员工，华为将更加强盛。我们将一起分享更多生日的快乐。此致人力资源部副部长詹姆斯弗莱斯第11页，共53页。Dear Tom,Is it that time of year again?Where has the time gone?Hope your birthday is a happy one.With emp
7、loyees like you,Huawei Co.Will get better.We hope that we enjoy many more birthdays together.Sincerely,James FliceVice President of Human Resources第12页，共53页。2.贺圣诞节(CHRISTMASGREETINGS)亲爱的弗兰德斯：祝圣诞快乐！谨向您和您的家人，致以最亲切的节日祝贺！请接受我最诚挚的祝愿。希望您万事如意，全家快乐！此致玛丽詹森第13页，共53页。Dear Flanders,Merry Christmas!The warmest o
8、f holiday greetings to you and our family.Please accept my most sincere wishes for this Christmas.I hope this holiday season brings you the best of everything.Our regards to all of you.Yours faithfully,Mary Jensen第14页，共53页。3.贺新婚(CONGRATULATIONS ON WEDDING)亲爱的德妮丝：欣悉您与彼得利奥先生喜结良缘，我谨代表惠普公司全体员工，向您表示最美好的祝
9、愿。祝新婚快乐！我们把分享同事的幸福美满，视为一大乐事。对于您来说，更是如此。因为您一直是本公司十分重要的员工。再次致以最美好的祝愿。此致帕特里克贾尼丝 总裁第15页，共53页。Dear Denise,On behalf of Hewlett-Packard Company,I would like to extend our best wishes on your marriage to Peter Leo.We all wish you the happiness of times.It is always a pleasure to share in the happiness of o
10、ne of our employees.In your case,it is even more so,because you have been such an important part of our firm.Best wishes once again.Sincerely,Patrick JanicePresident第16页，共53页。4.贺生子(CONGRATULATIONS ON THE NEW BABYS BIRTH)亲爱的马先生：阁下喜得贵子，谨函祝贺！听说母子平安，甚感欣慰！献上礼物一件，衷心祝你们全家幸福、顺意。没有什么比添丁根让人高兴的事了。我想要分享你的快乐。此致王
11、新华第17页，共53页。Dear Mr.Ma，I must write this note to congratulate you on the arrival of your son.I am glad to hear that both mother and child are doing very well.Please accept my gift and sincere wishes for the future happiness and prosperity of your family.There is nothing more exciting than a new baby
12、.I want to share your happiness.Sincerely yours,Wang Xinhua第18页，共53页。5.贺提升(CONGRATULATIONS ON PROMOTION)亲爱的哈蒙先生：欣闻您荣升为莫顿工程公司的总经理，特此祝贺。您一定会为您所取得的成绩而感到自豪。由于您的努力工作和奉献精神，您应但得到提升。再次祝贺您的升迁。并祝今后不断取得成功。此致 琳达第19页，共53页。Dear Mr.Harmon，Congratulations on your promotion to general manger of Morton Engineering.Yo
13、u must be proud of your accomplishments.Because of your hard work and dedication you deserve this promotion.Congratulations on your promotion again.Best wishes for many successes.Sincerely,Linda第20页，共53页。THANKS LETTERS 感谢信COMMONLY-USED SENTENCES1.I am very grateful for all the considerations you hav
14、e shown to my family since we have come here.2.Thank you for your wonderful hospitality/sincere cooperation/generous contribution/inspiring speech/hard work/the courtesy you extended to me.3.It would be appreciated if you answer these questions and provide any other information.4.I should be gratefu
15、l if you will consider our company.第21页，共53页。5.I am sincerely grateful to you for6.We do appreciate your interest in and wish you success in your undertaking.7.Before leaving,I should like to take this opportunity to express my sincere thanks for all the assistance you have rendered me during my sta
16、y here.第22页，共53页。1.THANKS FOR FAVOR谢恩惠 亲爱的格林夫人：我的女儿林芳来信说，她在纽约受到您无微不至的关怀。我和我的丈夫对此深表谢意，我们热情希望您来北京时，到我家小住几天。谢谢对林芳的关照。此致张云英第23页，共53页。Dear Mrs.Green,My daughter has written to tell me that you have been very kind to her during her stay in new York.My husband and I deeply appreciated your courtesy,and we
17、do hope youll come to stay together with us for a few days when you are in Beijing.Thank you for your kindness to Lin Fang.Sincerely yours,Zhang Yunying第24页，共53页。2.THANKS FOR HOSPITALITY谢款待 亲爱的史密斯先生：感谢您昨天邀请我和我的几位同事与你们共进晚餐。晚餐气氛愉快而且菜肴丰盛可口。如您所知，我们非常珍视同贵公司的长期友谊，并且期望同你们达成更多的交易。此致鲍西亚杨第25页，共53页。Dear Mr.Smi
18、th,Thank you for your inviting me and some of my colleagues to dinner with you last night.It was an enjoyable occasion and an excellent dinner.As you know,we value our long-established relationship with your company,and look forward to doing more business with you.Yours sincerely,Porsia Yang第26页，共53
19、页。3.THANKS FOR GIFTS谢馈赠 亲爱的卡罗尔：谢谢你记得我的生日。你送我的绣花台布真漂亮，铺在我的小桌子上挺好看。我给我的朋友看了，人人都说这块台布漂亮。非常感谢你的一片心意。爱你的劳拉第27页，共53页。Dear Carol,It was very sweet of you to remember my birthday.The embroidered table cloth you sent me is beautiful.It looks very nice on my small table.Ive been showing it to my friends and e
20、verybody says its lovely.Thank you very much for your kindness.Love,Laura第28页，共53页。4.THANKS FOR RECOMMENDATION谢推荐 亲爱的刘先生：感谢您给我提供新大新商场王经理的地址和电话号码。上周五我给他打了电话。他待人很热情并很快为我安排了一次面试。现在我已被新大新商场录取，担任人力资源助理。我将于8月5日正式上班。请接受我诚挚的谢意，谢谢您的热心推荐。此致罗玉明第29页，共53页。Dear Mr.Liu,I would like to thank you for providing me wi
21、th the address and phone number of Manager Wang of Xindaxin Department Store.I called him last Friday.He was cordial and arranged an interview for me soon.Now I was hired as Human Resources assistant manger of Xindaxin Department Store.I will begin to work on August 5th.Please accept my sincere than
22、ks for your kind recommendation.Sincerely,Luo Yuming第30页，共53页。5.THANKS FOR A SPEECH 感谢到会讲话 亲爱的杨先生：我谨代表达美公司全体员工，对阁下昨天所做的演讲深表谢意。有许多员工给我打电话，表示对您的讲话表示赞同。再次谢谢你的富有启迪性的讲演，能够与会聆听，是我们的一种殊荣。此致侯振梁第31页，共53页。Dear Mr.Yang,On behalf of all the employees of Damei Company,I would like to thank you for your speech ye
23、sterday.Many employees called me to say how much they agreed to what you were talking about.Thank you for your inspiring speech.It was our privilege to hear you speak.Yours sincerely,Porsia Yang第32页，共53页。MESSAGES OF CONDOLENCE 吊慰信COMMONLY-USED SENTENCES1.We extend our deepest pity and hearty condole
24、nce for the sudden death of your general manager.2.I was deeply saddened/grieved/distressed to learn of the sudden passing of3.Eternal glory to Mr.4.Please accept my deepest sympathy and convey my sympathy also to his family.5.I was shocked at the news that you were hit in a traffic accident/you are
25、 ill in bed/lost your job/you got divorced.第33页，共53页。6.I want to send you my best wishes for your quick return to good health.7.I hope that you will recover quickly.We look forward to your return.8.We were sorry to hear that had died.9.If there is anything we can do,please let me know.10.I was sorry
26、 to learn that you are ill in hospital.I hope when this letter reaches you,youll be feeling much better.第34页，共53页。1.CONSOLING PATIENTS 慰问病人 亲爱的李兄：听到您父亲住院的消息，我很难过。未知近况如何，至以为念。另寄东北人参一盒，聊表心意。此致胡子云第35页，共53页。Dear Mr.Li,I am sorry to hear that your father has been hospitalized,and I am anxious to know how
27、 he is recently.Under a separate cover I am sending him a box of Dongbei ginseng with my best regards.Sincerely yours,Hu Ziyun第36页，共53页。2.AN REPLY TO THE LETTER OF CONSOLATION慰问信复信 亲爱的弗兰西斯：蒙你关怀备至，并送来鲜花一束，十分感激。我现在身体恢复得很好，再有6天就可以出院了。再次感谢你的关怀和礼物。此致德比第37页，共53页。Dear Francis,What wonderful flowers!It was
28、so kind of you to remember me.I am recovering nicely,and that Ill be out of hospital in about six days.Thank you more for your gifts and your kindness.Sincerely yours,Debby第38页，共53页。3.CONSOLING THE PEOPLE SUFFERED FROM AN EARTHQUAKE 慰问遭受地震灾害的人们 新疆红十字会的诸位工作人员：惊悉新疆伊犁地区发生强烈地震，不行给当地居民造成巨大伤亡及物质损失。我公司对受灾人
29、民表示深切同情和慰问，并捐款100万元人民币以示关切。请贵会将此款转交受灾地区人民，并转达远东公司中国分公司及其全体员工对他们的亲切关怀。远东公司（中国）第39页，共53页。Red Cross Society of XinjiangLadies and Gentlemen,We were shocked to learn that the strong earthquake around the areas in Yili,Xinjiang unfortunately caused heavy casualties and material losses to the inhabitants.
30、Our company express deep sympathy and solicitude for the afflicted people and donate the sum of RMB 1,000,000 yuan as an expression of our concern for them.Your society is requested transmit this sum to the people in the affected areas and convey the profound solicitude of the Far East Company(China
31、)and the staff to them.The Far East Company(China)第40页，共53页。4.ANNOUNCEMENT OF A FORMER PRESIDENTS DEATH 前任董事长死亡讣告 我们怀着深深的哀伤，宣告比公司前任董事长周志的去世。周先生于2002年5月20日晚上，在普宁市第一医院去世。葬礼将于2002年5月22日，星期六下午3点在市殡仪馆举行。With deep grief we have to announce the death of Zhou Zhi,former president of our company.He died at P
32、uning No.1 Hospital on the evening of May 20th,2002.The funeral service will be held at 3:00 p.m.Saturday,May 22th,2002,at Municipal Funeral Parlor.第41页，共53页。INVITATORY LETTERS 邀请信COMMONLY-USED SENTENCES1.We would like to invite you to speak at the opening session of our annual seminar on Sales prom
33、otion to be held at Xinxin Hotel,Changsha,on October 19th at 10:00 a.m.2.We sincerely hope you can attend.3.Please confirm your participation at your earliest convenience.4.I eagerly await your response.第42页，共53页。5.We are so sorry that we cannot accept your kind invitation for Sunday.6.We are deligh
34、ted to accept your invitation.7.The dance/reception/dinner will be held at,on8.I hope you are not too busy to come.9.Thank you for your invitation to lunch on October 20.It was very kind of you.I shall meet you at 11 at Park Restaurant.第43页，共53页。10.We shall be delighted to come to your New Year part
35、y.We cant tell you how much we are looking forward to the delicious food.11.I shall certainly come to your bridge game if David is coming.He is the best player Ive ever met.Thank you very much for asking me.I shall be at your place around 2:30.12.I regret very much that I cant come to your party on
36、the 16th of this month because of a previous engagement.第44页，共53页。1.INVITATION TO A WEDDING 邀请参加婚礼 亲爱的布莱克夫人：您可能听说，我和唐纳德定于7月8日（星期六）中午12点在家举行婚礼。我希望您和您的丈夫能参加我的婚礼，并请参加喜宴。此致琼第45页，共53页。Dear Mrs.Black,As you may already heard,Donald and I are to be married at my home on Saturday,the eighth of July,at twelv
37、e oclock at noon.We hope you and your husband will be able to join us and to stay on for the dinner afterward.Affectionately,Joan第46页，共53页。2.A LETTER OF ACCEPTING AN INVITATION 接受邀请 亲爱的琳达：我们非常高兴星期二（6月12日）晚上点和你们共进晚餐。谢谢你的邀请。此致玛丽第47页，共53页。Dear Linda,We would be pleased to have dinner with you on Tuesda
38、y,the twelfth of June at seven oclock.Thank you for your invitation.Truly yours,Mary第48页，共53页。3.A LETTER OF DECLINING AN INVITATION 婉拒邀请信 亲爱的罗杰：你盛情邀请我和你们一起度过下一个周末，很遗憾我不能前来，因为我将去上海参加一个会议。此致乔第49页，共53页。Dear Roger,It was very kind of you to invite me to spend the next weekend with you,but unfortunately
39、I cant come because I shall be away for a conference in Shanghai.Sincerely yours,Joe第50页，共53页。4.INVITATION CARDS 请帖 Mr.and Mrs.Thomas Lee Request the pleasure of Mr.and Mrs.Thompson Wilsons Company at dinner on Tuesday,February the ninth At seven oclock p.m.Friendship Hotel R.S.V.P Telephone:312-305
40、-09711 正式请帖第51页，共53页。4.INVITATION CARDS 请帖 Mr.and Mrs.Thompson Wilson Accept with pleasure Mr.and Mrs.Thomas Lees kind invitation for dinner On Tuesday,February the ninth At seven oclock p.m.Friendship Hotel 接受邀请的回帖第52页，共53页。4.INVITATION CARDS 请帖 Mr.and Mrs.Thompson Wilson regret that a previous engagement prevents their acceptance of Mr.and Mrs.Thomas Lees kind invitation to dinner On Tuesday,February the ninth At seven oclock p.m.Friendship Hotel 婉拒邀请的回帖第53页，共53页。
