1、U2 TRAVELLING AROUND -Listening and Talking Learning aims By the end of the class, you will be able to 1. know how to make reservations and what to reserve before travelling. 2. practise the tip of listening listening for the key words. 3. know the formal and polite patterns and expressions in makin
2、g a reservation. 4. role-play a phone call to make reservations with a partner . A riddle of a word: Here is a word, it has 7 letters all together, of which it has 3 “e”s, and begins with the letter “R”. It has a tight relationship with the preparations before travelling. Can you guess what it is? L
3、ets have a brainstorm about the reservations before travelling. What things should we reserve before travelling? Make reservations 1. What are the two speakers talking about? 2. What is the relationship between the two speakers? A. Friends B. Teacher and student C. Customer and reservation agent(预定代
4、理人) They are talking about buying a plane ticket. Tip: we can use the pronunciation, tone, and even the surroundings to judge the relationship between two speakers. Some times we can also do this by judging its being formal or informal. Opening_ can I help you?_ to buy a plane ticket Talking about t
5、ime _ are you travelling? On the 23rd of December. Talking about what you prefer There are two flights Which _? Would _ travel business class or economy? The 9:30 flight, please. _ to travel business class. No, _. Im taking the train back. Other information _ your name, sir?Robert Williams. Payment_
6、 to pay? By credit card. Making reservations HowId like On what date do you preferId like you like to thank you May I have May I ask how you would like a formal and polite telephone conversation Polite and formal expressions How can I help you? Id like to On what date are you travelling? Which do yo
7、u prefer? Would you like to .? No, thanks/thank you. May I have your name, sir? May I ask how you would like to pay? By credit card. 1. Lets enjoy a video about booking an air ticket. Word Bank one-way or round ticket business class/first class/economy class book you on flight number oo7 depart reco
8、nfirm confirmation code number 2. Try to repeat the dialogue with your deskmate. 1. Hello. Can I speak to Mary? 2. Would you mind holding please? 3. May I place you on hold? 4. Hold on one second. 5. One moment, please. Ill put you through. 6. Im afraid shes not available. 7. Ill see if shes at the
9、office. 8. Would you like to leave a message? 9. Can I take a message? 10. Ill call back later. 11. If you can call me soon, I would appreciate it. 英语电话社交中 的那点事儿 Choose one of the situations below and role-play a phone call with a partner. One possible version A: Nan Jing Hotel. How can I help you?
10、B: Id like to book a room in your hotel. A: Certainty, sir. On what date are you checking in? B: On the 23rd of December. And Ill stay for 5 days. A: what kind of room do you prefer, a double bed room or single bed? B: A single room, please. A: Do you have special requests? B: I need a room with a g
11、ood view. And do you have free Internet service? A: Of course, sir. May I have your name, sir? B: Robert Williams. A: Thank you, Mr Williams. Ive made your booking. May I ask how you would like to pay? B: By credit card. Homework Make a conversation about booking a table for dinner.(according to the reference on P29. Activity 3. THANK YOU
