1、Copyright 2010 Pearson Education,Inc.Publishing as Prentice Hall151Management Stephen P.Robbins Mary Coulter tenth edition 2007 Prentice Hall,Inc.All rights reserved.1622022-10-332022-10-342022-10-352022-10-362022-10-37 2007 Prentice Hall,Inc.All rights reserved.1682022-10-392022-10-310 2007 Prentic
2、e Hall,Inc.All rights reserved.1611 2007 Prentice Hall,Inc.All rights reserved.1612 2007 Prentice Hall,Inc.All rights reserved.16132022-10-3142022-10-315 2007 Prentice Hall,Inc.All rights reserved.1616 2007 Prentice Hall,Inc.All rights reserved.1617 2007 Prentice Hall,Inc.All rights reserved.1618 20
3、07 Prentice Hall,Inc.All rights reserved.1619 2007 Prentice Hall,Inc.All rights reserved.1620 2007 Prentice Hall,Inc.All rights reserved.1621 2007 Prentice Hall,Inc.All rights reserved.1622 2007 Prentice Hall,Inc.All rights reserved.1623 2007 Prentice Hall,Inc.All rights reserved.1624 2007 Prentice
4、Hall,Inc.All rights reserved.1625 2007 Prentice Hall,Inc.All rights reserved.1626 2007 Prentice Hall,Inc.All rights reserved.1627 2007 Prentice Hall,Inc.All rights reserved.1628Source:J.R.Hackman and J.L.Suttle(eds.).Improving Life at Work(Glenview,IL:Scott,Foresman,1977).With permission of the auth
5、ors.2007 Prentice Hall,Inc.All rights reserved.1629Source:J.R.Hackman and J.L.Suttle(eds.).Improving Life at Work(Glenview,IL:Scott,Foresman,1977).With permission of the authors.2007 Prentice Hall,Inc.All rights reserved.1630 2007 Prentice Hall,Inc.All rights reserved.1631 2007 Prentice Hall,Inc.All
6、 rights reserved.1632 2007 Prentice Hall,Inc.All rights reserved.1633 2007 Prentice Hall,Inc.All rights reserved.1634 2007 Prentice Hall,Inc.All rights reserved.1635 2007 Prentice Hall,Inc.All rights reserved.1636 2007 Prentice Hall,Inc.All rights reserved.1637 2007 Prentice Hall,Inc.All rights rese
7、rved.1638 2007 Prentice Hall,Inc.All rights reserved.16392022-10-3402022-10-341 需 求关系需求面子需求满足来源：主管、同事群体工作场合满足形式：在人际网络中安身立命、融入团体满足手段：维持和谐、避免冲突、符合他人期待满足来源：主管、同事群体工作场合满足形式：获得赞赏、认同、避免批评满足手段：维持面子、争取面子、符合他人期待对人的义务感 对事件的责任感 对工作的义务与责任 努 力 的 意 愿努力的程度表现结果与酬赏公平判断：关系决定（尊尊、亲亲）兼顾自己与他人集体利益与目标知觉 台湾本土心理研究2022-10-342
8、 激励因素与系统激励因素与系统报酬内部的外部的直接报酬间接报酬非金钱性报酬基本工资或薪水绩效奖金股票购买权加班费和假期津贴利润分红满意的工作分工满意的午餐时间配有秘书满意的办公设备指定的停车位有魅力的头衔保险非工作日工资服务和额外津贴2022-10-343 激励因素与系统激励因素与系统报酬内部的外部的参与决策更多的责任个人成长的机会更大的工作自由和权限更有趣的工作活动的多样化 2007 Prentice Hall,Inc.All rights reserved.1644 2007 Prentice Hall,Inc.All rights reserved.1645 2007 Prentice Hall,Inc.All rights reserved.1646 2007 Prentice Hall,Inc.All rights reserved.1647 2007 Prentice Hall,Inc.All rights reserved.1648 2007 Prentice Hall,Inc.All rights reserved.1649
