1、How To Use This CoursewareTo view this course online:Internet Explorer:A scroll bar is provided for navigation.Do not use the back button in the browser or it will take you back to the start of the course.To best view the course,right-click the first slide and choose Full Screen.Netscape:The course
2、will open up in PowerPoint.Choose View Slide Show or press F5 to start the course.To view the Speaker Notes:Right-click the slide and choose Speaker Notes.To access the Table of Contents:Click the button to return to the Table of Contents.Change RecordNumber:Description of ChangeEntered ByDateCourse
3、 Mission StatementThis course provides an overview of concepts encountered within a training environment and instructs the trainee on techniques and skills required for being an effective trainer and facilitator within the classroom.Terminal Objectives At the completion of this course,the trainee wi
4、ll be able to:Identify and describe a learning process,learning styles,and learner characteristics Identify and apply appropriate training styles for the training environment Apply appropriate presentation skills to ensure effective communication and successful training delivery Develop facilitation
5、 skills to monitor trainees participation,obtain feedback,and improve performance in the classroom Identify and apply the techniques provided in managing the classroomTable of Contents Introduction to Train-the Trainer Lesson 1:Learning Styles Lesson 2:Trainers&Adult Learners Lesson 3:Presentation S
6、kills Lesson 4:Facilitation Skills Lesson 5:Classroom Management Course ReviewIntroduction to Train-the-TrainerStyles in TrainingLearningInstructingPresentation and FacilitationPresentation skills involves the ability to communicate effectively course content.Facilitation skills involve the ability
7、to coach,guide,and motivate the trainee in comprehending course content.Managing Classrooms Classroom management addresses a number of areas:Facilities and EnvironmentInstructional AidsMomentum and FlowLesson 1:Learning StylesLesson 1:ObjectivesTerminal Objective:Identify and describe a learning pro
8、cess,learning styles,and learner characteristics.Identify major concepts in the learning process Describe four main learning styles List learner characteristicsLesson 1:Enabling Objective 1.1Knowledge:Identify the major steps that occur within the learning process.SituationLesson 1 Concept:Learning
9、ProcessLearner:Practice ExperimentationEvaluationReasoning&ReflectingLearner:Changed&More ExperiencedLearner:Relatively UnchangedExperienceMemorizationJarvis 1987Learning is a change in behavior and cognitive abilities.Lesson 1:Enabling Objective 1.2Knowledge:Describe four learning styles with their
10、 attributes and related characteristics.Exercise 1.1a:“Whats Your Orientation?”feeling.watching.thinking.doing.TOTALSI am receptive and open-minded.I am careful.I analyze ideas.I am practical.I like to observe.I evaluate things.I like to be active.AEI can try things out for myself.I am an accepting
11、person.I am a reserved person.I am a rational person.I am a responsible person.a chance to try out and practice.I feel personally involved in things.I take my time before acting.I like ideas and theories.I like to see results from my work.CE RO ACrelationships.observations.rational theories.I rely o
12、n my feelings.I rely on my observations.I rely on my ideas.I get involved.I am open to new experiences.I am an observing I am a logical person.I am an active person.I look at all sides of issues.I like to analyze things.I like to try things out.I am an intuitive person.I have strong feelings and rea
13、ctions.I am quiet and reserved.I tend to reason things out.I am responsible about things.I like to think about ideas.I like to be doing things.I trust my hunches and feelings.I listen and watch carefully.I rely on logical thinking.I work hard to get things done.The learning style inventory describes
14、 the way you learn and how you deal with ideas and daily situations.Below are 12 statements with a choice of four endings.Rank the endings for each statement according to how well you think each one fits with the way you go about learning something(i.e.,recall some recent event were you had to learn
15、 something new).Then using the spaces provided,rank each response using a 4 for the ending that best describes how you learn,a 3 for the next best statement,a 2 for next to the least best,and a 1 being the least best of the choices.Please rank all the endings and DO NOT make any ties.After completin
16、g the choices,total up each column and put some sum on the TOTALS row.9.I learn best when:10.When I am learning:11.When I learn:1.When I learn:2.I learn best when:3.When I am learning:4.I learn by:Example:0.When I learn:4 I am happy 1 I am fast 2 I am logical 3 I am careful12.I learn best when:5.Whe
17、n I learn:6.When I am learning:7.I learn best by:8.When I learn:I like to deal with my feelings.I like to watch and listen.Exercise 1.1a:Your Orientation41322143412323411432143221434123234114322314341228303032 feeling.watching.thinking.doing.TOTALSI am receptive and open-minded.I am careful.I analyz
18、e ideas.I am practical.I like to observe.I evaluate things.I like to be active.AEI can try things out for myself.I am an accepting person.I am a reserved person.I am a rational person.I am a responsible person.a chance to try out and practice.I feel personally involved in things.I take my time befor
19、e acting.I like ideas and theories.I like to see results from my work.CE RO ACrelationships.observations.rational theories.I rely on my feelings.I rely on my observations.I rely on my ideas.I get involved.I am open to new experiences.I am an observing I am a logical person.I am an active person.I lo
20、ok at all sides of issues.I like to analyze things.I like to try things out.I am an intuitive person.I have strong feelings and reactions.I am quiet and reserved.I tend to reason things out.I am responsible about things.I like to think about ideas.I like to be doing things.I trust my hunches and fee
21、lings.I listen and watch carefully.I rely on logical thinking.I work hard to get things done.The learning style inventory describes the way you learn and how you deal with ideas and daily situations.Below are 12 statements with a choice of four endings.Rank the endings for each statement according t
22、o how well you think each one fits with the way you go about learning something(i.e.,recall some recent event were you had to learn something new).Then using the spaces provided,rank each response using a 4 for the ending that best describes how you learn,a 3 for the next best statement,a 2 for next
23、 to the least best,and a 1 being the least best of the choices.Please rank all the endings and DO NOT make any ties.After completing the choices,total up each column and put some sum on the TOTALS row.9.I learn best when:10.When I am learning:11.When I learn:1.When I learn:2.I learn best when:3.When
24、 I am learning:4.I learn by:Example:0.When I learn:4 I am happy 1 I am fast 2 I am logical 3 I am careful12.I learn best when:5.When I learn:6.When I am learning:7.I learn best by:8.When I learn:I like to deal with my feelings.I like to watch and listen.Lesson 1 Concept:Learning OrientationExperient
25、ial Learning CycleCEExperiencingFeelingROProcessingWatchingACGeneralizationThinkingAEApplyingDoingLesson 1 Concept:Kolbs Learning StylesDiverger:Imaginative AbilitySmall Group DiscussionBroad InterestsConverger:Practical ApplicationTechnical IssuesIndependent Assimilator:Theoretical Models Abstract
26、Concepts Research Oriented Accommodator:Hands-On Adaptable Intuitive Problem SolversLesson 1 Concept:Learning StyleExperiential Learning CycleCEExperiencingFeelingROProcessingWatchingACGeneralizationThinkingAEApplyingDoingAccommodatorDivergerAssimilatorConvergerLesson 1 Concept:Other Styles Reflecti
27、ve/Impulsive“Windshield Wiper”Holistic/Serialist Dependent/Independent Regardless of the perspective Learning Styles Vary!Lesson 1:Enabling Objective 1.3Knowledge:List the five common learner characteristics and some of their attributes.Lesson 1 Concept:Learner Characteristics Reservoir of Experienc
28、e Volume and Diversity Readiness to Learn Motivation&WIIFM Orientation to Learning Problem-centered Self-Concept Risk Assessment Defense Mechanisms Ability to Learn Style and ProcessingYouthfulnessVS.WisdomLesson 1:Review Review Question 1:The objective within the learning process is?Review Question
29、 2:List the four learning styles and an attribute of each?Review Question 3:List five learner characteristics.Lesson 2:Trainers&Adult LearnersLesson 2:ObjectivesTerminal Objective:Identify and apply appropriate training styles for the training environment.Identify four instructional approaches Descr
30、ibe three instructional styles List the characteristics of learning Describe the principles in learning Identify the levels in learningLesson 2:Enabling Objective 2.1Knowledge:Identify the four instructional approaches and their characteristics.Lesson 2 Concept:“The ApproachSocialization Mentoring B
31、EHAVIORISTCOGNITIVISTHUMANISTSOCIAL LEARNINGProcess viewChange in behaviorInternal mental process Comprehensive personal self-fulfillmentInteraction and observation within a social settingLocus of controlStimuli in external environmentInternal cognitive structuringAffective&cognitive needsInteractio
32、n of person,behavior,&environmentPurpose of educationProduce behavioral change in desired direction Develop capacity and skills to learn betterBecome self-actualized,autonomousModel new roles&behaviorInstructors roleArranges environment toelicit desired response Structures content of learning activi
33、tyFacilitates development of whole personModels&guides new roles&behaviorsManifestation for the traineeBehavioral objectives Competency-basedSkill development Cognitive development Learning&memory Learning how to learnAndragogy Self-directed learningSocial roles ASPECTINSTRUCTIONAL APPROACHLesson 2:
34、Enabling Objective 2.2Knowledge:Describe three instructional styles and their characteristics.Lesson 2 Concept:Instructional Styles Authoritarian Dominates process One-way information flow Limited participation Democratic Learning is collaborative Trainer&trainee promotes topic Two-way information f
35、low Open participation Laissez-faire Little direction Disorganized Topic-at-hand Lesson 2:Enabling Objective 2.3Knowledge:List five characteristics of adult learning.Lesson 2 Concept:P.E.M.A.S.Purposeful WIIFMExperienceKnow to UnknownTactile/Auditory/VisualMultifacetedProblem-centeredPsychomotorActi
36、veDisplay behavior changeStylesPreference and orientationLesson 2:Enabling Objective 2.4Knowledge:List the six principles of adult learning.Lesson 2 Concept:R.E.E.P.I.R.Readiness Establish purpose Exercise Repetition Effect Pleasant rewards Primacy First impressions Intensity Engaging Recency Sequen
37、cingLesson 2:Enabling Objective 2.5Knowledge:Identify the three domains of learning.Lesson 2 Concept:C.A.P.Cognitive Knowledge Affective Attitudes and beliefs Psychomotor Physical/Motor skillsLesson 2:Review Review Question 1:List the three instructional styles and a characteristic of each?Review Qu
38、estion 2:What are the five characteristics of adult learning?Review Question 3:List the six principles in adult learning and an attribute of each.Lesson 3:Presentation SkillsLesson 3:ObjectivesTerminal Objective:Determine and apply presentation skills to ensure effective communications and successfu
39、l training delivery.Develop and apply communications and presentation skills Describe the elements for a successful presentation Lesson 3:Enabling Objective 3.1Knowledge:Develop and apply communications and presentation skills.Skill:Develop and apply communications and presentation skills within the
40、 training environment.Exercise 3.1a:Why Bad Performance Occurs List all the things you can think of that contribute to a poorly delivered presentation.Turn the list around create positive statements from the negative ones.You now have a list of some of the qualities a good presenter should have.Less
41、on 3 Concept:Presentation Preparation WHO is attending?HOW will I know they are learning?HOW do I get the message across?WHY should they learn this?WHERE am I doing this?WHEN am I doing this?WHAT do they need to learn?Lesson 3 Concept:Preparation(contd)The basic plan The beginning to excite and intr
42、oduce The delivery to inform and instruct The end to confirm and leave a lasting impressionOr Tell them what youre going to say Tell them Tell them what you told themLesson 3 Concept:“The Beginning”I gnite N eed T itle R ange O bjectiveLesson 3 Concept:“The Beginning”(contd)Self-introduction Greet I
43、dentify Qualify Topic Time Surprises QuestionsLesson 3 Concept:Presentation“The Delivery”We remember only:90%of what we say and do70%of what we say50%of what we see and hear30%of what we see20%of what we hear10%of what we readLesson 3 Concept:“Delivery Attitude”(contd)Your attitude First impressions
44、 matter People associate attitude and appearance with quality of workLesson 3 Concept:“Posture&Delivery”(contd)Your posture:Feet:Hip to shoulder width Weight:Balanced,not rocking Shoulders:Square to audience Arms:Use simple gestures in accordance with words(keeps attention and dissipates nervous ene
45、rgy)Movement:Move around the room with purpose Pocket:A hand in the pocket creates an informal style(But do not play with keys or coins)Lesson 3 Concept:“The Delivery”(contd)Your eye contact Where Focus on one individual at a time Hold until completed thought or phrase Randomize(3+seconds)Keep body
46、language consistent Benefits One-on-one communication simulation Reduce anxiety Confident appearance PaceLesson 3 Concept:“Voice&Delivery”(contd)Your voice C lear L oud A ssertive P auseLesson 3 Concept:“Humor&Delivery”(contd)Humor Appropriate for the topic and NEVER offensive No humor about names,n
47、ationalities,etc.Stop using humor if your audience is unresponsive Avoid joke-book humor;originality is best Get your timing right Be spontaneous-take advantage of the momentLesson 3 Concept:The End Summarize the key points the objectives Make your final closing statement in such a way that your mes
48、sage is driven home.Lesson 3:Enabling Objective 3.2Knowledge:Describe the elements for a successful presentation.Skill:Apply the elements for a successful presentation when delivering a training class.Lesson 3 Concept:Successful Presentations You understand the needs of your trainees You know your s
49、ubject You have planned your presentation You have rehearsed properly You are confident in manner and style You have effective classroom management skillsLesson 3 Concept:Elements for Success Time management Practice Motivation Class climateLesson 3 Concept:Timing Start on time Be consistent with ti
50、ming Track content periodically Develop contingency plan if the class is running early or behind Be flexible,but pragmaticLesson 3 Concept:Classroom Climate First impressions count Have course clearly identified Have your name prominently displayed Use trainees names Refer to trainees ideas and exam
