1、Chapter 1Managers and Management 2008 Prentice Hall,Inc.All rights reserved.12After reading this chapter,you will be able to:2008 Prentice Hall,Inc.All rights reserved.13After reading this chapter,you will be able to:2008 Prentice Hall,Inc.All rights reserved.14 2008 Prentice Hall,Inc.All rights res
2、erved.15 2008 Prentice Hall,Inc.All rights reserved.16 2008 Prentice Hall,Inc.All rights reserved.17 2008 Prentice Hall,Inc.All rights reserved.18 2008 Prentice Hall,Inc.All rights reserved.19 2008 Prentice Hall,Inc.All rights reserved.110 2008 Prentice Hall,Inc.All rights reserved.111 2008 Prentice
3、 Hall,Inc.All rights reserved.112 2008 Prentice Hall,Inc.All rights reserved.113 2008 Prentice Hall,Inc.All rights reserved.114InterpersonalFigureheadLeaderLiaisonInformationalMonitorDisseminatorSpokespersonDecisionalEntrepreneurDisturbance handlerResource allocatorNegotiatorSource:The Nature of Man
4、agerial Work(paperback)by H.Mintzberg.Table 2,pp.9293.Reprinted by permission of Pearson Education Inc.,Upper Saddle River,NJ.2008 Prentice Hall,Inc.All rights reserved.115 2008 Prentice Hall,Inc.All rights reserved.116Source:Adapted from T.A.Mahoney,T.H.Jerdee,and S.J.Carroll,“The Job(s)of Manageme
5、nt.”Industrial Relations 4,no.2(1965),p.103.2008 Prentice Hall,Inc.All rights reserved.117Source:Adapted from J.G.P.Paolillo,“The Managers Self-Assessments of Managerial Roles:Small vs.Large Firms,”American Journal of Small Business(JanuaryMarch 1984)pp.6162.2008 Prentice Hall,Inc.All rights reserve
6、d.118 2008 Prentice Hall,Inc.All rights reserved.119Conceptual SkillsPolitical skillsInterpersonal skillsTechnical skillsSkills of Successful Managers 2008 Prentice Hall,Inc.All rights reserved.1201.Communicate honestly and openly with your protg.2.Encourage honest and open communication from your p
7、rotg.3.Treat the relationship with the protg as a learning opportunity.4.Take the time to get to know your protg.2008 Prentice Hall,Inc.All rights reserved.121 2008 Prentice Hall,Inc.All rights reserved.122Management CompetenciesA cluster of knowledge,skills,and attitudes related to effective manage
8、rial performance.2008 Prentice Hall,Inc.All rights reserved.123 2008 Prentice Hall,Inc.All rights reserved.124 2008 Prentice Hall,Inc.All rights reserved.125SociologyPsychologyPolitical ScienceEconomicsPhilosophyAnthropologyManagement 2008 Prentice Hall,Inc.All rights reserved.126THE HISTORICAL ROOT
9、S OF CONTEMPORARY MANAGEMENT PRACTICES 2008 Prentice Hall,Inc.All rights reserved.127 2008 Prentice Hall,Inc.All rights reserved.128 2008 Prentice Hall,Inc.All rights reserved.129 2008 Prentice Hall,Inc.All rights reserved.130 2008 Prentice Hall,Inc.All rights reserved.131 2008 Prentice Hall,Inc.All
10、 rights reserved.1321.Develop a science for each element of an individuals work,which replaces the old rule-of thumb method.2.Scientifically select and then train,teach,and develop the worker.(Previously,workers chose their own work and trained themselves as best they could.)3.Heartily cooperate wit
11、h the workers so as to ensure that all work is done in accordance with the principles of the science that has been developed.4.Divide work and responsibility almost equally between management and workers.Management takes over all work for which it is better fitted than the workers.(Previously,almost
12、 all the work and the greater part of the responsibility were thrown upon the workers.)2008 Prentice Hall,Inc.All rights reserved.133 2008 Prentice Hall,Inc.All rights reserved.134 2008 Prentice Hall,Inc.All rights reserved.1351.Division of Work2.Authority3.Discipline4.Unity of Command5.Unity of Dir
13、ection6.Subordination of Individual Interests to the General Interest7.Remuneration8.Centralization9.Scalar Chain10.Order11.Equity12.Stability of Tenure of Personnel13.Initiative14.Esprit de Corps 2008 Prentice Hall,Inc.All rights reserved.1361.Division of Labor2.Authority Hierarchy3.Formal Selectio
14、n4.Formal Rules and Regulations5.Impersonality6.Career Orientation 2008 Prentice Hall,Inc.All rights reserved.137 2008 Prentice Hall,Inc.All rights reserved.138 2008 Prentice Hall,Inc.All rights reserved.139 2008 Prentice Hall,Inc.All rights reserved.140 2008 Prentice Hall,Inc.All rights reserved.14
15、1 2008 Prentice Hall,Inc.All rights reserved.142 2008 Prentice Hall,Inc.All rights reserved.143 2008 Prentice Hall,Inc.All rights reserved.144 2008 Prentice Hall,Inc.All rights reserved.145 2008 Prentice Hall,Inc.All rights reserved.146Exhibit HM-5 2008 Prentice Hall,Inc.All rights reserved.147Organization SizeRoutineness of Task TechnologyEnvironmental UncertaintyIndividual Differences
