1、2022-11-71导游英语导游英语 第二版第二版 2022-11-72Unit One Meeting the Tour GroupTravel in Beijing导游接站导游接站北京导游北京导游2022-11-73教学内容教学内容2022-11-74 Part A Know-how for Tour Guides导游实务导游实务 1.Preparations for Meeting the Tour Group接团准备接团准备 2.Meeting Tourists at the Airport机场迎宾机场迎宾 3.Taking Tourists by Mistake错接游客错接游客 Pa
2、rt B Listening Comprehension导游听力导游听力训练训练 The Temple of Earth地坛地坛教学内容教学内容 Part C Welcome Speech欢迎词欢迎词 Welcome Speech by a Local Guide地陪致欢地陪致欢迎词迎词 Part D Situational Dialogue情景对话情景对话 The Great Wall长城长城 Part F Introduction to Tourist Sites景点讲景点讲解解 The Former Imperial Palace故宫故宫教学内容教学内容 Part F Tourism C
3、ulture旅游文化旅游文化 The Colors of Imperial Palaces皇宫的颜色皇宫的颜色 Part G Translation景点翻译景点翻译 Tourist Sites in Beijing北京旅游景点北京旅游景点导游实务导游实务Part A:Know-how for Tour Guides casually adv.随便地；临时地随便地；临时地 excessive adj.过多的过多的,过分的过分的 decently adv.端正地端正地,正派地正派地 tattoo n.纹身纹身 appropriate adj.适当的适当的 sandal n.凉鞋；便鞋凉鞋；便鞋 g
4、ender n.性别性别New words occupation n.职业职业 banquet n.宴会宴会 transfer v.转运；转送转运；转送 claim v.要求；认领（行李）要求；认领（行李）cardboard n.接站牌接站牌 cordially adv.诚恳地诚恳地,诚挚地诚挚地Proper Nouns China Beijing International Travel Service 中中国北京国际旅行社国北京国际旅行社 Beijing Capital International Airport 北京首北京首都国际机场都国际机场 local guide地陪导游（简称地陪导
5、游（简称“地陪地陪”）reception program 接待计划接待计划 travel agency旅行社旅行社 group code 团号团号 tour leader 领队领队 national guide 全陪导游全陪导游,称称“全陪全陪”sponsor travel service组团社组团社导游实务导游实务2022-11-7101.Preparations for Meeting the Tour Group Miss.Wang Junling,a new guide from China Beijing Capital International Travel Service wi
6、ll pick up the Browns at the Beijing International Airport at seven this evening.She is making preparations for meeting tourists.The manager helps her to prepare the documents and reminds her of the important points she should remember as a local guide.1.Listen carefully,and fill in the words or phr
7、ases you have just heard.l(1)A guide should dress decently,especially on the occasion of meeting the tour group at the airport.Tattoos and _ are not appropriate for a guide.No guides are allowed to wear shorts,a _ or sandals.l(2)A male guide should not wear shorts or wear his cap backwards or _.A fe
8、male guide may dress casually,but should not wear the _ and have excessive makeup.dyed hairsleeveless shirtsidewaysmini skirtl(3)A guide should remember the details of the reception program before he picks up tourists _.A reception program should include name of travel agency,group code,name of tour
9、 leader or _,names and number of tourists,arrival time,modes of transport,accommodation and so on.at airportnational guide导游实务导游实务2022-11-7132.Listen again and answer the following questions.1.What does a guide usually wear when he goes to meet tourists at the airport?A guide should dress decently,e
10、specially on the occasion of meeting the tour group at the airport.Tattoos and dyed hair are not appropriate for a guide.No guides are allowed to wear shorts,a sleeveless shirt or sandals without socks.A male guide should not wear shorts or wear his cap backwards or sideways.A female guide may dress
11、 casually,but should not wear the mini skirt and have excessive makeup.2.Do you think a guide should know the details of the reception program?Why or why not?A guide should remember the details of the reception program.A reception program should include name of travel agency,group code,name of tour
12、leader or national guide,names and number of tourists,arrival time,modes of transport,hotel and so on.Only when he knows the details of the reception program can the guide offer tourists quality service and avoid possible mistakes when he takes them around.导游实务导游实务2022-11-7152.Meeting Tourists at th
13、e Airport Miss.Wang Junling gets all the documents ready and calls the driver to get off to see the Browns at the airport.Before she leaves the manager gives her more suggestions.Miss.Wang takes notes while the manager lists the main requirements of meeting tourists.arrive 2.stand at3.check4.claim5.
14、deliverA.the luggageB.entrance of the airpotC.half an hour earlierD.the passportE.exit of the airportF.the parking placeG.a welcome speech H.group codeColumn AColumn B1.Listen carefully,and match the information in column A with that in column B(There are two extra items in column B).2022-11-717Sugg
15、estions:(1)Prior to arrival:confirm expected arrival time;arrive at airport 30 minutes prior to expected arrival time and confirm the exact parking place;reconfirm exact arrival time;contact porter and inform him of the luggage area;stand at a highly visible location in the exit,in full view of arri
16、ving tourists with a cardboard.导游实务导游实务2022-11-718(2)Upon arrival of the tour group:meet the tour group and check the group code,number of tourists and name of the national guide or tour leader;make sure that all the luggage has been claimed and collected by porter and transferred to the coach;lead
17、tour group to the coach and stand by the door to politely greet tourists and confirm the number of tourists.2022-11-719(3)En route to the hotel:greet tourists cordially or deliver a welcome speech;inform overseas tourists of the local time;give a brief introduction to local customs,location of the h
18、otel;inform tourists of first meeting place and parking place(if applicable).导游实务导游实务2022-11-7202.Listen again and answer the following questions.1.How does a guide meet tourists at the airport when they arrive?When they arrive the guide should greet them with a friendly manner,check the group code,
19、number of tourists and name of the national guide or tour leader.He must make sure that all the luggage has been claimed and collected by porter and transferred to the coach;then take them to the coach and stand by the door to politely greet them and confirm the number of tourists.2.What does a guid
20、e serve tourists on the way to the hotel?The guide should greet them cordially or deliver a welcome speech,inform overseas tourists of the local time,give a brief introduction to local customs,location of the hotel;in addition,he or she should inform tourists of first meeting place and parking place
21、 if applicable.导游实务导游实务2022-11-722Additional Tips for Tour GuidesTaking Tourists by Mistake A guide should take precautions to avoid the mistakes when he meets tourists at the airport or bus station:A guide may pick up tourists other than his own tour group because of carelessness,while his own tour
22、ists are left at the airport or,have been picked up by some other guide.To avoid such mistakes,the guide may take the following measures:2022-11-723 The guide should double-check the information of the tour group:checking the name of sponsor travel service,number of tourists and name of the national
23、 guide or tour leader.If he mistakes the tour group of other travel agency for his own group,he should first report the case to his travel service and do an apology to the tourists.Meanwhile he must hand the tour group over to the other travel agency.2022-11-724 If the tour group belongs to the trav
24、el service that he works for,but he is not supposed to be their guide,the local guide may make the best of the mistake by acting as its guide and picking them up.2022-11-725Exercise:Decide whether the statements are true or false If it is true,put“T”in the space provided and“F”if it is false.1._ Som
25、etimes it happens that no guide meet the tourists when they arrive at the airport because(a)The sponsor travel service fails to inform the local agency of the arrival time;(b)The local agency gives the guide inaccurate information;(c)The guide remembers the wrong time and place of arrival;(d)The gui
26、de is held up by a traffic accident.导游实务导游实务2022-11-726 2._ After he accepts the assignment of meeting tourists,the guide should check the date,time and place of their arrival.2022-11-727 3._ On the day when the tourists arrive,the guide may not contact the sponsor travel service to confirm the arri
27、val time,but he should inform the driver of the time and place.2022-11-728 4._ The guide should set aside enough time to make sure he arrives ahead of time.If the flight is overdue the guide can come back to the travel service.导游听力导游听力 travelogue n.旅游风光片；旅行杂志旅游风光片；旅行杂志 initially adv.最初最初,开头开头 sacrif
28、icial adj.祭祀的，牺牲的祭祀的，牺牲的 subordinate n.下属；附属物下属；附属物 altar n.祭坛祭坛,祈祷祭拜的地方祈祷祭拜的地方 tier n.列列,行行,排排,层层,等级等级 solstice n.天天至日至日,至点至点 throne n.皇位皇位,王位王位 confer v.授予授予(称号、学位等称号、学位等)Part B:Listening ComprehensionNew wordsThe Temple of Earth Proper NounTemple of Earth地坛地坛New York纽约纽约 United States 美国美国 Air Ch
29、ina中国国际航空公司中国国际航空公司 Gate of Earthly Tranquility安定门安定门 Emperor Jiajing（明）嘉靖皇帝（明）嘉靖皇帝 Fangzetan(Water Surrounded Square Altar)方泽坛方泽坛 God of Earth地祗（地神）地祗（地神）Rites of Zhou Dynasty周礼周礼 Gods of Five Sacred Mountains五岳之神五岳之神2022-11-731 Built in 1530,Changed into the present name in 1534.2022-11-732The Tem
30、ple of the Earth2022-11-733 The emperors went to the temple three times a year:Pray for a good harvest on the 15th day of the first lunar month;Pray for rain during the Summer Solstice;Give thanks for a good harvest during Winter Solstice.2022-11-735皇穹宇皇穹宇 2022-11-736祈谷坛祈谷坛 牌坊牌坊2022-11-738祈年殿祈年殿2022
31、-11-739 祈年殿内，天花板处是祈年殿内，天花板处是精致的精致的“九龙藻井九龙藻井”，龙井柱则是描金彩绘。龙井柱则是描金彩绘。殿内中央有一块平面圆殿内中央有一块平面圆形大理石，石面上的花形大理石，石面上的花纹，是自然形成的龙凤纹，是自然形成的龙凤花纹，一条行龙抱着一花纹，一条行龙抱着一只凤凰，这便是只凤凰，这便是“龙凤龙凤石石”，即，即“龙凤呈祥龙凤呈祥”。导游听力导游听力2022-11-740 The Browns are flying to Beijing from New York,the United States by Air China.The plane will land
32、at the airport within two hours and a half.Now they are watching the travelogue of the Temple of Earth on TV,one of important tourist sites in Beijing.1.Listen carefully,and fill in the blanks with the words or phrases youve just heard导游听力导游听力 The Temple of Earth,located outside the Gate of Earthly
33、Tranquility,was initially built in(1)_,the 9th year under the reign of Emperor Jiajing.Known formerly as Fangzetan(Water Surrounded Square Altar)it was changed into the present(2)_ in 1534,the 13th year in the reign of the same emperor.The key building in the temple is the sacrificial(3)_ and all ot
34、her buildings and setups are the subordinates.The sacrificial altar,facing south and backed at north,is a two tiered(4)_ altar built of stone-slabs.On all four sides,it is rounded up with yellow-glazed bricks.Next only to the Temple of Heaven in size,it is the(5)_ altar for offering sacrifices to th
35、e God of Earth in China.1530namealtar squarelargestTemple of Earth The Temple of Earth is a sacrificial altar on which(6)_ of the Ming and Qing dynasties came to offer their sacrifices to the God of Earth every year.Taking up the system of the Rites of Zhou Dynasty emperors of the Ming and Qing dyna
36、sties came early in the(7)_ every summer solstice to offer sacrifices to the God of Earth,and the Gods of Five Sacred Mountains,etc.Besides,at every grand(8)_ of the country,such as a new emperor coming to the throne,imperial wedding,conferring the title of queen,the emperor would send a(9)_ to pray
37、 to the gods here on his behalf.emperorsmorningoccasionprince导游听力导游听力2.Listen again,and answer the following questions.1.What is the original name of the Temple of Earth?When did the temple get its present name?It was the Fangzetan(Water Surrounded Square Altar),which was changed into the present na
38、me in 1534,the 13th year in the reign of the same emperor.2.Which is the largest altar for offering sacrifices to the God of Earth in China?The Temple of Heaven is the largest altar for offering sacrifices to the God of Earth in China.3.When did the emperors of the Ming and Qing dynasties come to of
39、fer their sacrifices?What gods did they worship besides the God of Earth?Taking up the system of the Rites of Zhou Dynasty emperors of the Ming and Qing dynasties came early in the morning every summer solstice to offer sacrifices.4.On which occasions did the emperors send a prince to the Temple of
40、Earth to pray to the gods?Besides,at every grand occasion of the country,such as a new emperor coming to the throne,imperial wedding,conferring the title of queen,the emperor would send a prince to pray to the gods here on his behalf.Part C:Welcome SpeechNew words colleague n.同事同事,同僚同僚 warm-hearted
41、adj.热诚的，热心的热诚的，热心的 hesitate v.犹豫犹豫,踌躇踌躇 skyscraper n.摩天大楼摩天大楼 skyline n.天际线天际线,以天空为背景映出以天空为背景映出轮廓轮廓 jungle n.丛林；生死关头丛林；生死关头 feast v.享受；参加宴会享受；参加宴会欢迎词欢迎词Proper Nouns Beijing Hotel北京饭店北京饭店 Pacific Ocean太平洋太平洋 Great Wall长城长城 Former Imperial Palace故宫故宫 Summer Palace颐和园颐和园 Beijing Hutong北京胡同北京胡同 Yonghego
42、ng Lamasery 雍和宫雍和宫 Big Bell Temple大钟寺大钟寺 Beijing Roasted Ducks北京烤鸭北京烤鸭欢迎词欢迎词2022-11-749Tips for a Welcome Speech A guide should deliver a speech to welcome the visitors on occasions such as on the way to hotels,at the banquets or at the parties.To deliver a welcome speech,a guide should first extend
43、 his greetings to the tourists who have arrived.2022-11-750 He should introduce himself,the driver and the travel agency he works for.He should express his wish to provide good service.He may inform tourists of the hotel in which they are to stay,its location and facilities.2022-11-751 He may give a
44、 brief introduction to the tourist sites that tourists plan to visit.Last but not the least,try to take this chance to wish tourists have a good trip.Dont forget to repeat something important until every tourist learns it by heart.civilization n.文明：文化文明：文化 strategic adj.战略的战略的,战略上的战略上的 invasion n.入侵
45、入侵 watchtower n.了望塔了望塔 foundation n.基础；基金基础；基金Part D:Situational DialoguesNew wordsThe Great Wall情景对话情景对话Proper Nouns Jurongguan Pass居庸关居庸关 Warring States战国（战国（475B.C221B.C）Qin Shihuang秦始皇秦始皇 Shanhaiguan Pass山海关山海关 Bohai Bay 渤海湾渤海湾 Jiayuguan Pass 嘉峪关嘉峪关 Gansu Province甘肃省甘肃省 World Cultural Heritage S
46、ite世界文化遗产地世界文化遗产地 UNESCO联合国教科文组织联合国教科文组织(英文全称为：英文全称为：United Nations Educational,Scientific and Cultural Organization)2022-11-754The magnificent Great Wall of China.A Chinese saying goes like that,“you are not a real man until you have climbed the Great Wall”.2022-11-756The beautiful scenery in four
47、seasons at Great Wall,where you can feast your eyes.Spring SummerAutumn Winter2022-11-757 Qin Shi Huang the first Chinese emperor2022-11-758The Shanghaiguan Pass at Qinhuang Island,the first Pass under heaven.2022-11-759The Jiayuguan Pass in Gansu Province,The end point of Great Wall.2022-11-760Meng
48、jiang looked for her husband along the Great Wall,but he died there.She cried so bitterly that her tear swept away a section of the Great Wall.This is the Wangfu Stone.情景对话情景对话2022-11-761Useful Expressions for a dialogue 1）长城有你）长城有你说得那么好说得那么好吗？我已经吗？我已经等不及等不及要去看看了。要去看看了。Is the Great Wall really as go
49、od as you say?I can hardly wait to see it.2)我只不过我只不过随便说说而已随便说说而已，你还，你还当真了当真了。I was just speaking casually.You took it seriously.2022-11-762 3）不管刮风下雨，不管刮风下雨，我们明天都去游览长我们明天都去游览长城。城。No matter whether its windy or its raining,well go to tour the Great Wall tomorrow.4)我非我非一口气一口气爬上长城不可。爬上长城不可。I must climb
50、the Great wall in a single breath.情景对话情景对话2022-11-763 It is sunny today.Now they are traveling to the Jurongguan Pass by coach.Mr.Brown becomes excited,and wants to prove that he is a man,a real man because he was told that no man can be regarded as a real man in China unless he stands on the Great
