1、收银常用英语v英文数字英文数字v服务用语服务用语v日常收银对话日常收银对话The NumberThe Numberv 1-one v 2-two v 3-three v 4-four v 5-five v 6-six v 7-seven v 8-eight v 9-nine v 10-ten v 11-elevenv 12-twelvev 13-thirteenv 14-fourteenv 15-fifteenv 16-sixteenv 17-seventeenv 18-eighteenv 19-nineteenv 20-twentyv 30-thirtyv 40-fortyv 50-fift
2、yv 60-sixtyv 70-seventyv 80-eightyv 90-ninetyv 21-29 twenty-one.nine21-29 twenty-one.ninev 31-39 thirty-one.nine31-39 thirty-one.ninev 41-49 forty-one.nine41-49 forty-one.ninev 51-59 fifty-one.nine51-59 fifty-one.ninev 61-69 sixty-one.nine61-69 sixty-one.ninev 71-79 seven-one.nine71-79 seven-one.nin
3、ev 81-89 eighty-one.nine81-89 eighty-one.ninev 91-99 ninety-one.nine91-99 ninety-one.ninev 100 a hundredv 1,000 a thousandv 1,000,000 a millionv 1,000,000,000 a billion v 101-999 “先说几百，再加先说几百，再加and，最后加末尾两位数，最后加末尾两位数或者末位数或者末位数”123-one hundred and twenty-three 902-nine hundred and twov 1000-999,999 1,
4、001-one thousand and one8,021-eight thousand and twenty-one 13,849-thirteen thousand,eight hundred and forty-nine631,562-six hundred and thirty-one thousand,five hundred and sixty-twov 小数的读法（point）0.3-(naught)point three 或 zero point three 6.4-six point foure 12.7-twelve point seven 709.6-seven hund
5、red and nine point six 1698.5-one thousand six hundred and ninety-eight point five 七句服务用语v Good morning/afternoon/evening.v Welcom v Okv Wait for a minute/moment,please.v I am sorry to keep you waiting.v Thank you.v Thanks for coming.场景再现场景再现1 1Cashier&Customer收：您好，欢迎光临！请问您有收：您好，欢迎光临！请问您有*的的VIP卡吗？卡吗
6、？Welcome to Charter!Do you have the VIP card?顾：给你。顾：给你。Here you are.收：先生收：先生/小姐，您共计消费小姐，您共计消费*元？请问您是用现金还是信用卡元？请问您是用现金还是信用卡?Sir/MS，they are*yuan.Cash or credit card?顾：信用卡。顾：信用卡。Credit card.收：请您输密码。收：请您输密码。Please enter your password.顾：好的顾：好的 Ok.收：请您签字。收：请您签字。Please sign your name here.顾：好的，给你。顾：好的，给你。
7、Ok.Here you are.收：好的。卡及小票请收好。收：好的。卡及小票请收好。Ok.Here is your card and your receipt.顾：谢谢。顾：谢谢。Thank you.收：不客气。谢谢光临！收：不客气。谢谢光临！Youre welcome.Thank you for coming.场景再现场景再现2 2Cashier&Customer收：你好，先生。欢迎光临。请出示您的会员卡好吗？收：你好，先生。欢迎光临。请出示您的会员卡好吗？Good afternoon,sir.Welcome to Charter.Could you show me the VIP card
8、?顾：好的，给你。顾：好的，给你。Ok.Here you are.收：先生，您总计消费收：先生，您总计消费*元。请问现金消费还是刷卡？元。请问现金消费还是刷卡？Sir,the total is*yuan.Pay in cash or by credit card?顾：现金顾：现金 Cash.收：收您收：收您*元。找您元。找您*元。卡及小票请收好。元。卡及小票请收好。Here is*yuan.The charge is*yuan.Here is your card and your receipt.顾：谢谢！顾：谢谢！Thanks.收：不客气。谢谢光临！收：不客气。谢谢光临！Youre welc
9、om.Thank you for coming.补充信息（外币卡）（外币卡）v请问您的账单是分开打还一起打呢？请问您的账单是分开打还一起打呢？How would you like us to print your bill,together or separate?v我们只接受人民币。我们只接受人民币。RMB only.v 我们公司接受五种国际信用卡，有美国运通卡、万事达卡、维萨卡、大莱我们公司接受五种国际信用卡，有美国运通卡、万事达卡、维萨卡、大莱卡和日本卡和日本JCB卡。卡。Our company accept five international credit cards,such as
10、 American Express、Master Card、Visa Card、Diners Club、JCB Card.v请稍等，我需要请其他人帮助解决。请稍等，我需要请其他人帮助解决。Please wait a monent,Ill ask others for help.v不好意思，可能是不好意思，可能是POS机出了机出了点点问题。请您另换一张信用卡好吗？问题。请您另换一张信用卡好吗？I am sorry,maybe there is something wrong with the Machine.Would you please change another one?v对不起，这张卡
11、不能用。对不起，这张卡不能用。Sorry,this card doesnt go through.v系统显示请联系您的发卡行系统显示请联系您的发卡行。It says that please contact your issuingbank for details.v请出示一下您的购物收据可以吗？请出示一下您的购物收据可以吗？Could you show me your receipt?v您如能出示收据和保修卡，我们才能予以退货。您如能出示收据和保修卡，我们才能予以退货。We only take goods back if you can produce the receipt and guar
12、antee card(pink paper).v我们只接受自购买日起一星期内的退货。我们只接受自购买日起一星期内的退货。We only take returns within one week of the purchase date.v钱款将在钱款将在15个工作日内返还到您的卡内。个工作日内返还到您的卡内。The whole money shall be returned to your card within 15 working days.v请将公司的全名写在纸上。请将公司的全名写在纸上。Please write the full name of the company on this
13、paper.v每张发票只能填写四种商品。每张发票只能填写四种商品。We can write four kinds of commodities on the invoice.v总和等于您收据的钱数。总和等于您收据的钱数。This sum equals money on your receipt.v发票、商品名称发票、商品名称、数量、单价、数量、单价 invoice,commodity,quantity,unit price 补充信息（退货和发票）（退货和发票）v请问请问*怎么走？怎么走？Wheres*?How can I find the*?Can you show me the way to the*?v相应指引相应指引 Its over there.(在那边在那边)This way please!(请这边走请这边走)Follow me,please!(请跟我来请跟我来)Go ahead,please!(一直往前走一直往前走)Go ahead and then turn rightleft.（前走右（前走右左拐）左拐）On the secondthirdfourthfifth floor.（在二（在二三三四四五楼）五楼）Please use the escalator to the fourth floor.(请乘扶梯至四楼请乘扶梯至四楼)补充信息（退货和发票）（退货和发票）
