1、民航情景英语民航情景英语Guided Learning Most peoples perception of the cabin crew role is that they are there to serve coffee and refreshments to the passengers.Whilst there is some truth in this,the main part of their role is for safety.In fact,it is a legal requirement for the aircraft to be carrying a specif
2、ic number of cabin crew on board at any one time.As a member of the cabin crew team for your selected airline you will be required to undergo rigorous cabin crew safety and aviation training,as well as learning how to give safety demonstrations to passengers.In this module we will look at some of th
3、e more important procedures you need to learn in order tobecome cabin crew.WarmerI.Read the following pictures and answer the questions.1.The following are medical emergency items on board.Are you familiar with their meaning and can you add any more?2.Matching the name with its image.A.battery B.sur
4、gical mask C.bandages D.medical gauze E.medical goggles F.gloves G.emergency whistle H.tape （1）_（2）_（3）_（4）_（5）_（6）_（7）_（8）_3.Could you please say something about the function of them?II.Find the definition in Column B which matches the word or phrase in Column A.A1.earache 2.nausea 3.diarrhea 4.hea
5、dache 5.dizzy6.cut7.wound 8.fever9.suffer10.nurse BA.a pain in the head lasting for some time B.someone who is trained to take care of sick or injured peopleC.to feel pain or great discomfort in body or mindD.unsteady,as if about to lose balance E.feeling that you are going to vomitF.an injury made
6、by some external force G.an illness that you have to go to the toiletvery oftenH.an injury made when something sharp pierces the skinI.pain in your ear,caused by taking airplaneJ.a body temperature that is unusually highTopic one:Pre-landing Check（P:passenger FA：flight attendant）Sample Conversation
7、1P:Miss,My ears are drumming after take-off.It really hurts.Whats wrong with me?FA:Please dont worry.Because of a change in air pressure,you are suffering from an earache.You can relieve your earache by swallowing and by eating sweets.And youll feel better when the plane stops climbing.P:Ok,Ill have
8、 a try.(A few minutes later)FA:Excuse me,madam,are you feeling better now?P:Yes,much better.Thanks a lot.Vocabulary and Expressionsdrum v.打鼓；不停地击打pressure n.压力；气压suffer v.遭受；忍受earache n.耳痛relieve v.减轻；缓和swallow v.吞下；咽下sweets n.糖果；甜食；好吃的东西Check your understanding1.Whats wrong with the passenger after
9、 takeoff?2.Whats the reason for suffering earache?3.How to relieve earache?Sample Conversation 2FA:Did you press the button,Madam?P:Yes,Im feeling nausea.And I also have diarrhea and a headache.I wonder if I ate something bad yesterday.FA:How long have you been like this?Have you taken any medicine?
10、P:About 2 hours.Ive taken some medicine but still feel sick.Could you ask for a doctor?FA:Sure.Ill look for a doctor immediately.(A few minutes passed.)FA:Im sorry to tell you that there is no doctor or nurse on board.But we have informed the ground staff and they will send you to the hospital as so
11、on as the plane lands.Is that all right?FA:You are welcome.If you still dont feel well,please dont hesitate to let me knowP:Thanks a lot.Vocabulary and Expressionsbutton n.扣子；（机器的）按钮nausea n.晕机；呕吐；呕心diarrhea n.腹泻headache n.头痛Check your understanding1.Why does the woman press the button?2.Whats wrong
12、 with the woman?3.Is there a doctor or nurse on board?Sample Conversation 3FA1：Is she travelling with you,Madam？P：No,I think shes alone.I dont think shes travelling with anyone.FA1:Hello,hello.How are you feeling?P(Woman):Ooh.Everything just went black.FA1:Do you have any pain?P(Woman):Im a bit dizz
13、y,thats all.FA1:How are you feeling?P(Woman):Not too bad.FA1:Would you like a glass of water?P(Woman):Yes,that would he good.FA1:Youve got a small cut on your forehead.It doesnt look too serious,though.FA1:Do you feel well enough to sit up?P(Woman):Im feeling all right.Thanks.Vocabulary and Expressi
14、onsalone adj.单独；独自go black 失去意识；眼前一黑dizzy adj.头晕目眩的cut n.伤口；（锋利物留下的）划口Check your understanding1.Is the sick passenger alone?2.How is the womans feeling?3.How about the womans forehead?Topic Two:Pre-landing BroadcastSample Broadcasting 1(Call for Doctor)Ladies and gentlemen,May I have your attention
15、please?There is a sick passenger on board.If there is a doctor or a nurse among you,please contact us by pressing the call button immediately.Thank you!Vocabulary and Expressionsattention n.注意力；关注sick adj.有病的n.病人nurse n.护士contact v.联络；交往press v.按；压Check your understanding1.What happened on board?2.W
16、hom does the announcement call for?3.How to contact with the flight crew?Sample Broadcasting 2(The announcement about an emergency landing(sick passenger)by the flight attendant.)Ladies and gentlemen,May I have your attention please?There is a sick passenger on board,and the captain has decided to m
17、ake an emergency landing at Hongqiao airport.We expect to arrive there in an hour and ten minutes.Thank you!Vocabulary and Expressionssick passenger 患病乘客at airport 在飞机场in an hour 一个小时后Check your understanding1Whats the announcement about?2.Whats the captains decision?3.Why does the plane make an eme
18、rgency landing?Broadcasting 3(The captain is speaking)Ladies and gentlemen,this is an important announcement.We have a serious medical situation on board and we need to divert to Mumbai,the nearest airport,as soon as possible.The flight attendants will now prepare the cabin for landing.I anticipate
19、being on the ground within the next 15 minutes.After landing at Mumbai,you must remain on board the aircraft.I do apologize for any inconvenience this diversion may cause,however,Id like to thank you for your cooperation and understanding.After landing at Mumbai,we will keep you regularly updated wi
20、th our plans for your continued flight today.Vocabulary and Expressionsdivert v.转移；使转向Mumbai n.(印度)孟买as soon as possible 尽快anticipate v.预料；期望remain v.保留；继续存在diversion n.转移；转向cooperation n.合作regularly adv.有 规律地；定期地update v.向提供最新信息；更新 Check your understanding1.Why is it an important announcement?2.Where does the airplane divert to?3.What should all the passengers do after landing at Mumbai？Thank You
