1、LOGOTwo Dimension of Organizations管理学专业英语教程（第四版管理学专业英语教程（第四版上）上）Fudan UniversityLOGOOutlinesOutlines two basic dimensions of organizationstwo basic dimensions of organizations112212 The Horizontal Dimension Division of Labor DepartmentalizationThe Vertical DimensionUnity of CommandAuthority-responsi
2、bility equationFudan UniversityLOGODivision of LaborDepartmentalizationIntegration between organizational levels发挥优势迎接发挥优势迎接Organizational StructureOutlinesOutlines two basic dimensions of organizationstwo basic dimensions of organizationsCoordination between organizational levelsOrganization at eac
3、h specific levelLOGOHorizontal DimensionHorizontal Dimension1Fudan Universityvindividuals specialize in doing part of an activity rather than the entire activity vAssembly-line productionvFast-food companiesLOGOHorizontal DimensionHorizontal Dimension1Fudan UniversityvPros&Cons of Division of Laborv
4、makes efficient use of the diversity of skills and capabilities that employees havean unending source of increased productivity during early timesvLeads to boredom,job stress,low productivity,poor quality,increased absenteeism,and high turnover LOGOHorizontal DimensionHorizontal Dimension2Fudan Univ
5、ersityvgrouping individuals into separate units or departments to facilitate the accomplishment of organizational goals LOGOHorizontal DimensionHorizontal Dimension2Fudan University123functional departmentalizationcustomer departmentalizationgeographic departmentalization3process departmentalization
6、LOGO Horizontal Dimension Horizontal DimensionFudan University1functional departmentalizationEngineering Dept.Accounting Dept.Manufacturing Dept.Purchasing Dept.HR Dept.LOGOHorizontal DimensionHorizontal DimensionFudan University1functional departmentalizationTax Dept.Consulting Dept.Auditing Dept.L
7、OGOHorizontal DimensionHorizontal DimensionFudan University2Customer departmentalizationvcustomers in each department have a common set of problems and needs that can best be met by having specialists for eachLOGOHorizontal DimensionHorizontal DimensionFudan University2Customer departmentalizationRe
8、tailing Dept.Wholesaling Dept.Gov.Dept.LOGOHorizontal DimensionHorizontal DimensionFudan University2Customer departmentalizationDept for individual clientsDept for corporate clientsA LawOfficeLOGOHorizontal DimensionHorizontal DimensionFudan University3Geographic departmentalizationCoca-Cola in 1990
9、sWestern Dept.Midwestern Dept.Eastern Dept.Southern Dept.LOGOHorizontal DimensionHorizontal DimensionFudan University4Process departmentalizationPress Dept.Cast Dept.Inspect Dept.Pack Dept.Ship Dept.An Aluminium PlantLOGOHorizontal DimensionHorizontal Dimension2Fudan UniversityvNew Trends:vIncreased
10、 customer departmentalizationvCross-functional teams3 LOGOHorizontal DimensionHorizontal Dimension2Fudan UniversityvCross-functional teamsvthey bring together a diversity of experts who might never cross paths in a traditional organization although their work might be highly interdependent3 LOGOHori
11、zontal DimensionHorizontal DimensionFudan Universityvcope with the demands of efficiently and effectively managing a number of concurrent projectsvan organizing approach that assigns specialists from different functional departments to work on one or more projects that are led by a project manager3
12、LOGOHorizontal DimensionHorizontal DimensionFudan University3 LOGOVertical DimensionVertical DimensionFudan University12Unity of CommandAuthority-responsibility equationvHow to determine the types and amounts of an authority and responsibility that organizational members will havevAddresses who a wo
13、rker reports toLOGOVertical DimensionVertical DimensionFudan University1Unity of CommandOne in commandConflicting demandsPriorities from several mgrsLOGOVertical DimensionVertical DimensionFudan University2Authority-responsibility equationvAuthorityvCould be delegated vRelates to ones position withi
14、n an organization and ignores the personal characteristics of the individual manager LOGOVertical DimensionVertical DimensionFudan University2Authority-responsibility equationvAuthorityvTwo Forms:vLine AuthorityvStaff Authorityv To support,assist,advice,reduce informational burdens of Line AuthorityCreatesLOGOVertical DimensionVertical DimensionFudan University2Authority-responsibility equationvResponsibilityvCould not be delegatedvTwo Forms:vOperating ResponsibilitiesvUltimate Responsibilities
