1、Text 6InventoryKey Termsinventory 库存cycle stock 经常库存safety stock 安全库存inventory cycle time 库存周期lead time 前置期(或提前期)order cycle time 订货处理周期goods stack 货垛stacking 堆码base stock 基本存货batch number 批号delivery note 出货清单fact tag 产品说明标签double floor stacking 双层堆积hot tag 紧急标签bar-code label 条形码标签Dialogues(F=Front
2、DeskT=Tom Smith)F:Good morning.Hilton Hotel.May I help you?T:Good morning.Have you got any vacancies for the nights of 12th and 13th?Id like to make a reservation for the two nights.F:All right.Single or double-room?T:Double-room please.F:Yes.We have a double-room available.T:Is that a room with or
3、without bath?F:Its a room with shower and toilet,sir.T:That sounds fine.Is there an air conditioner?F:Yes,of course.T:How much will it be for one night?F:Let me see.A double-room is$80 per night.T:Does that include breakfast?F:Yes.That includes a continental breakfast and a morning newspaper.T:Do yo
4、u accept VISA?F:Yes,we do.What time will you be arriving?T:I should be there around 5:30 pm on 12th.F:Ok,sir.Could I take your name and contact number please?T:Yes,its Tom Smith.Its New York 4560-687.F:Tom Smith.Double-room with bath and air conditioner for the nights of 12th and 13th.T:Thats right.
5、Thank you.F:Thank you,sir.Goodbye.(A=Front DeskB=Tom)A:Royal Hotel,can I help you?B:Yes.I urgently need a room for tomorrow night,and do you have any vacancies?A:Yes,we have.What kind of room would you like?B:Id like a suite with an ocean view,please.A:No problem.B:What is the price of the suite?A:I
6、ts$280 per night.B:Its a little high.Im told that your hotel is offering discount now.A:Yes,but the offer ended yesterday.Im sorry.B:Oh,I see.Then do you have anything less expensive?A:No,sir.So far it is the least expensive suite for tomorrow night.B:Ok.Ill take it.By the way,does the price include
7、 breakfast?A:Yes,it does.Now could I have your name,please?B:My name is Tom Zhang.A:Would you kindly spell it for me?B:That is T-O-M,Z-H-A-N-G.A:Thank you,I got it.And how long do you expect to stay?B:About 3 days.A:Ok.Our check-in time is after 1 pm.And see you tomorrow.B:Thank you.See you.ReadingW
8、hat is Inventory?Inventory refers to stocks of goods that are maintained for a variety of purpose,such as resale to others,lead time,meeting demand,as well as supporting manufacturing or assembling process.Customers demand that their orders be shipped completely,accurately and on time.That means hav
9、ing the right inventory at the right place at the right time.Some major reasons of keeping inventory are as follows:Meet DemandFor example,a retailer must have the products on hand when the customer wants them.If the products are“stock-out”,the customer might get them from other sources.Hence,if a g
10、ood is not in inventory,it results in lost of sale.Keep Operations RunningA manufacturer must have certain purchased items(raw materials,components or subassemblies)in order to manufacture its products.Running out of only one item can prevent a manufacturer from completing the production of its fini
11、shed goods.Lead TimeLead time is the time between placing a purchase order and actually receiving the goods ordered.If a supplier cannot supply the required goods on demand,then the client firm must keep an inventory of the needed goods.The longer the lead time,the larger the quantity of goods the firm must carry in inventory.Quantity DiscountsOften firms are given a price discount when purchasing large quantities of goods.This also frequently results in inventory in excess of what is currently needed to meet demand.
