1、Copyright 2011 Pearson Education,Inc.publishing as Prentice HallChapter 5Personnel Planning and RecruitingPart Two|Recruitment and PlacementCopyright 2011 Pearson Education,Inc.publishing as Prentice HallPart Two|Recruitment and Placement第第5章章 人员规划和招募人员规划和招募Copyright 2011 Pearson Education,Inc.publi
2、shing as Prentice Hall43我们学到哪了第1,3章人力资源管理导论，公司战略规划我们处在什么样的行业中？我们的竞争基础是什么？为了实现我们的战略目标，我们的员工需要具备哪些特征和技能？第4章职位分析第8章员工培训与开发第11,12,13章薪酬管理第17,18章全球化和创业型企业中的人力资源管理第9,10章绩效管理与绩效评价、教练辅导、职业生涯与人才管理第6,7章员工测试与甄选、面试第第5章章人员规人员规划与招划与招募募第2,14,15,16章公平就业机会和相关法律、HRM中的道德、公正和公平对待问题、劳资关系和集体谈判、员工安全与健康What do you think fr
3、om the pictures？Introduction Case?Summarize the passageCopyright 2011 Pearson Education,Inc.publishing as Prentice Hall56LEARNING OUTCOMESCopyright 2011 Pearson Education,Inc.publishing as Prentice Hall571.理解人员规划的方法。理解人员规划的方法。2.解释并举例说明进行有效招募的必要性。解释并举例说明进行有效招募的必要性。3.列举招募和甄选过程中的每一个步骤。列举招募和甄选过程中的每一个步骤。
4、4.说出从内部寻找候选人的主要渠道并讨论。说出从内部寻找候选人的主要渠道并讨论。5.列举并讨论外部求职者的主要来源。列举并讨论外部求职者的主要来源。6.设计一份招募广告。设计一份招募广告。7.模拟面试。模拟面试。学习目标学习目标Methods of human resource planningDevelop a help wanted adProcessMain sources of candidates Key PointDevelop a help wanted adDifficult Point 人力资源规划的方法人力资源规划的方法招募广告的制作招募广告的制作招募和筛选流程、招募的渠道
5、招募和筛选流程、招募的渠道 重点重点招募广告的制作招募广告的制作难点难点 1.Gary1.Gary DesslerDessler，Human Resource ManagementHuman Resource Management（英文版（英文版第第1212版），中国版），中国人民大学出版社，人民大学出版社，2012.2012.2.2.雷蒙德雷蒙德A A诺伊等，刘昕译，诺伊等，刘昕译，人力资源管理：赢得竞争优势人力资源管理：赢得竞争优势（第（第7 7版），版），中国人民大学出版社，中国人民大学出版社，2013.2013.3.3.刘昕，刘昕，人力资源管理人力资源管理（教育部经济管理类核心课程教材
6、），中国人民大（教育部经济管理类核心课程教材），中国人民大学出版社，学出版社，2012.2012.4.4.黄亨煜黄亨煜、郑璇郑璇，企业招聘面试实操技术培训教程企业招聘面试实操技术培训教程，机械工业出版社，机械工业出版社，2009.2009.5.5.王丽娟王丽娟，招聘与录用招聘与录用（教育部经济管理类主干课程教材（教育部经济管理类主干课程教材人力资源管理系人力资源管理系列）列），中国人民大学出版社，中国人民大学出版社，2012.2012.ReferencesCopyright 2011 Pearson Education,Inc.publishing as Prentice Hall511Cop
7、yright 2011 Pearson Education,Inc.publishing as Prentice Hall512Copyright 2011 Pearson Education,Inc.publishing as Prentice Hall513Trend analysisTrend analysisRatio analysisRatio analysisForecasting ToolsForecasting ToolsScatter plottingScatter plottingCopyright 2011 Pearson Education,Inc.publishing
8、 as Prentice Hall514趋势分析趋势分析比率分析比率分析预测工具预测工具散点图散点图Copyright 2011 Pearson Education,Inc.publishing as Prentice Hall515Determining the Relationship Between Hospital Size and Number of NursesNote:After fitting the line,you can project how many employees are needed,given your projected volume.Hospital S
9、ize(Number of Beds)Number of Registered Nurses 200240300260400470500500600620700660800820900860Copyright 2011 Pearson Education,Inc.publishing as Prentice Hall516确定医院规模与护士人数之间的关系确定医院规模与护士人数之间的关系注：在找出匹配的直线之后，只要你知道预计的床位数量，你就能估计出自己需要多少员工横轴：医院规模（床位数）横轴：医院规模（床位数）纵轴：注册护士人数纵轴：注册护士人数 Hospital Size(Number of
10、 Beds)Number of Registered Nurses 200240300260400470500500600620700660800820900860经济形势预测：经济形势预测：U.S.Congressional Budget Office（美国国会预算办公（美国国会预算办公室网站）室网站）www.cbo.gov/showdoc.cfm Bureau of Labor Statistics（美国劳工统计局网站）（美国劳工统计局网站）www.bls.gov/news.release/ecopro.toc.htm具体职位预测：具体职位预测：O*NET Bureau of Labor
11、Statistics Mothly Labor Reviews（每月劳工评论）（每月劳工评论）Occupational Outlook Quarterly（职位展望季刊）（职位展望季刊）Copyright 2011 Pearson Education,Inc.publishing as Prentice Hall518Personnel replacement Personnel replacement chartsposition chartsposition replacement cardreplacement cardManual Manual systemsComputerized
12、systemsComputerized skills inventoriesskills inventoriesQualification Qualification InventoriesInventoriesCopyright 2011 Pearson Education,Inc.publishing as Prentice Hall519人员替代图人员替代图职位替代卡职位替代卡任职资格数据库任职资格数据库（人工（人工、计算机化的计算机化的技能数据库技能数据库）任职资格数据库任职资格数据库人事副总裁王兵张敏刘永行政副总裁李红张虎田明营销副总裁胡中赵云马龙财务副总裁罗虎丁一总经理王海程军李宁
13、总经理林绮总经理范伟苏江王永人事经理杨永田敏江清财务经理姚江文杰万东人事经理黄九孔明孙强财务经理容新柴贵米林当前绩效杰 出良 好需改进提升潜力可以提升需进一步培训需进一步考察说明说明家用电脑部家用电器部商用电脑部管理人员接替模型管理人员接替模型Recruitment and Selection Process Building teamDetermine sourcesMake adRelease noticesCheck application formsFirst interviewTestsFurther interviewPhysical examsBackgroundinvestig
14、ationsMake final choice招募和筛选流程招募和筛选流程组建招聘团队组建招聘团队确定招聘渠道确定招聘渠道制定招聘简章制定招聘简章发布招聘信息发布招聘信息申请表申请表/履历表履历表填写与审查填写与审查初步面试初步面试正式测试正式测试诊断面试诊断面试体检体检背景调查背景调查聘用决策聘用决策Q1：Who will be in the teams?Recruiting Yield Pyramid16%75%67%50%Internal OutsideSources of Candidates Book 159-174Posting open Posting open job posi
15、tionsjob positionsRehiring former Rehiring former employeesemployeesHiring-from-Within TasksHiring-from-Within TasksSuccession Succession planning(HRIS)planning(HRIS)Finding Internal Candidates寻找内部候选人寻找内部候选人公布空余的公布空余的职位信息职位信息重新雇用重新雇用以前的员工以前的员工寻找内部候选人寻找内部候选人继任计划继任计划（人力资源信息（人力资源信息系统）系统）12345Advertisin
16、gRecruiting via the Internet Employment AgenciesTemp Agencies and Alternative StaffingOffshoring/Outsourcing6789On Demand Recruiting Services(ODRS)Executive RecruitersCollege RecruitingReferrals and Walk-insLocating Outside CandidatesLocating Outside CandidatesOutside Sources of Candidates候选人的外部来源候选
17、人的外部来源12345广告广告通过互联网招募通过互联网招募就业机构就业机构临时就业机构和临时就业机构和非常非常规性配员措施规性配员措施离岸离岸/外包外包6789即时招募服务机构即时招募服务机构高管猎头高管猎头校园招募校园招募员工推荐求职者与自员工推荐求职者与自荐求职者荐求职者寻找外部候选人寻找外部候选人Famous Online Boards-1Famous Online Boards-2Famous Online Boards-3Other Online Boards-1Other Online Boards-2Discussion:Why would some industries lik
18、e recruit graduates?/the experienced?How to develop a help wanted Ad?ExamplesAd1Ad2Q2：Which is better?What are the differences between the two Ads?Title（attractive;clear）Introduction of Company（short）Basic Information of Position（name;number of candidates;work region;etc.）Responsibilities（brief;unde
19、rstandable;clear）Qualifications（major;language;ability;etc.）Compensation（specific or not)Contact（Person;Tel;Fax;E-mail;Address;Deadline;etc.）Basic Framework of Ad 标题（吸引人;清楚易懂）企业的基本信息（简短、有特色）职位的基本信息（职位名称;招聘人数;工作区域;等等）职责（简明;易理解;清楚）任职要求（专业;语言;能力;等等.）薪酬（具体说明 待遇或面议)联系方式（联系人;电话;传真;E-mail;地址;截止日期;等等）招聘广告的基
20、本框架招聘广告的基本框架Copyright 2011 Pearson Education,Inc.publishing as Prentice Hall542Help Wanted Ad that Draws AttentionChinese AdLog in（Choose anyone）vwww.ChinaHR.comPracticeNext Time Do ItCarter Cleaning CompanyCarter Cleaning CompanyBOOK P184OrThe Hotel Paris Case The Hotel Paris Case BOOK P185 Conclus
21、ionConclusionCopyright 2011 Pearson Education,Inc.publishing as Prentice Hall547K E Y T E R M Semployment(or personnel)planningtrend analysisratio analysisscatter plotqualifications(or skills)inventoriespersonnel replacement chartsposition replacement cardemployee recruitingrecruiting yield pyramidj
22、ob postingsuccession planningapplicant tracking systemsalternative staffingon-demand recruiting services(ODRS)college recruitingapplication formCopyright 2011 Pearson Education,Inc.publishing as Prentice Hall548关键词雇佣（人员）计划趋势分析比率分析散点分析任职资格（技能）数据库人员替换图职位替换卡员工招募招募产出金字塔职位公告继任计划求职者跟踪系统非常规性配员方式校园招募求职申请表 HomeworkHomework登录登录10.0.0.1510.0.0.15查看查看
