1、2007年4月高等教育自学考试福建省统一命题考试商务英语沟通试卷课程代码：5002I. Question & Answer (80%)1. Whats important when vies ring a foreign country? (10%)2. Whats important when writing letters to other business associates? 10%)3. Whats important when taking a message? (10%)4. Whats important when negotiating on the phone? (10%
2、)5. Whats important when complaining to the company? (10%) 6. Whats important when working in a new company? (10%)7. Whats important when selecting applicants for a job? (10%)8. Whats important when dealing with late payments? (10%)II.Writing (20%)Section one (10%)9. You are working in the financial
3、 department of Tivoli Design Company. One of your big clients Has delayed last payment for 90 days. You decide to write an email to him.Write to Mr. Aaltio, your client. 自考押题微信344647公众号顺通考试资料l Explain that you have received no payment,l Quote your terms of business: 30 days netl State your company p
4、olicy on unsettled debts Write 60 - 70 words.Section two (10%)10. You work in the purchasing department of Pacific International, a manufacturer. Last month, You placed an order with Ocean View Supplies Inc. of New Jersey for some special compo- Nets. The goods were delivered on Monday. Now its Frid
5、ay and you still received no ship- ment. Send a fax to Fred, the sales manager.l Explain that you have placed the order of 120 boxes of article No. 231 on 15h May 2006.l You have received no shipment.l Ask for immediate shipment. Write 40 - 50 words. 2007年10月高等教育自学考试福建省统一命题考试商务英语沟通 试卷课程代码 50022008年4
6、月高等教育自学考试福建省统一命题考试商务英语沟通 试卷课程代码 50022010年4月高等教育自学考试福建省统一命题考试商务英语沟通试卷(课程代码 05002)2010年10月高等教育自学考试福建省统一命题考试商务英语沟通 试卷（课程代码 05002）2011年4月高等教育自学考试福建省统一命题考试商务英语沟通 试卷（课程代码 05002）一、Question and answer(本大题共8小题，每小题10分，共80分)1Whats important when meeting the colleagues for the first time?2Whats important when p
7、residing over a meeting?3Whats important when taking a message?4Whats important when improving customer relations?5Whats important when planning a letter?6Whats important when giving a presentation?7Whats important when attending a business meeting?8Whats important when selecting applicants for a jo
8、b or employees for promotion?二、Writing(本大题共2小题，每小题10分，共20分)福建省2012年4月高等教育自学考试商务英语沟通 试卷课程代码： 05002 本试卷满分100分，考试时间150分钟。考生答题注意事项：1. 本卷所有试卷必须在答题卡上作答。答在试卷和草稿纸上的无效。2. 第一部分为选择题。必须对应试卷上的题号使用2B铅笔将“答题卡”的相应代码涂黑。3. 第二部分为非选择题。必须注明大、小题号，使用0.5毫米黑色字迹签字笔作答。4. 合理安排答题空间，超出答题区域无效。第一部分 选择题2013年1月高等教育自学考试福建省统一命题考试商务英语沟通
9、 试题课程代码：05002本试卷满分100分，考试时间150分钟。考生答题注意事项：1. 本卷所有试卷必须在答题卡上作答。答在试卷和草稿纸上的无效。2. 第一部分为选择题。必须对应试卷上的题号使用2B铅笔将“答题卡”的相应代码涂黑。3. 第二部分为非选择题。必须注明大、小题号，使用0.5毫米黑色字迹笔作答。4. 合理安排答题空间，超出答题区域无效。2013年4月高等教育自学考试福建省统一命题考试商务英语沟通 试题课程代码：05002本试卷满分100分，考试时间150分钟考生答题注意事项：5. 本卷所有试卷必须在答题卡上作答。答在试卷和草稿纸上的无效。6. 第一部分为选择题。必须对应试卷上的题号
10、使用2B铅笔将“答题卡”的相应代码涂黑。7. 第二部分为非选择题。必须注明大、小题号，使用0.5毫米黑色字迹笔作答。8. 合理安排答题空间，超出答题区域无效。2013年10月高等教育自学考试福建省统一命题考试商务英语沟通 试卷(课程代码05002) 本试卷满分100分，考试时间150分钟。 考生答题注意事项： 1本卷所有试题必须在答题卡上作答。答在试卷上无效，试卷空白处和背面均可作草稿纸。 2必须注明大、小题号，使用0.5毫米黑色字迹签字笔作答。 3合理安排答题空间，超出答题区域无效。一、Question and Answer（本大题共8小题，每小题10分，共80分） 1. Whats imp
11、ortant when talking business on the phone in foreign language? 2. Whats important when setting up a meeting? 3. Whats important when dealing with late payments? 4. Whats important when conducting market research? 5. Whats important when trying to keep a job? 6. Whats important when improving custome
12、r relations？ 7. Whats important when deciding whom to be promoted? 8. Whats important when aiming to improve production quality?二、Writing（本大题共2小题，每小题10分，共20分） 9. You work in the buying department of Rodent Intemational. You bought HD440 tooling andcutting machine from Fox Industries Inc. It is now m
13、aking a lot of noise, there is a lot of vibra-tion,its going slower and worst of all the accuracy is no longer satisfactory. You have already made several calls asking for repair but there is no reply. You decide to write an email to Mr. Reynard, the sales manager of Fox Industries Inc. to complain.
14、 *Remind them the date when you purchased the machine and explain the problems of it *Show your dissatisfaction of their after-sale service. *Ask for immediate improvement of their after-sale service. Write 70 - 110 words on your answer sheet. 10. You work in the purchasing department of Pacific Int
15、ernational, a manufacturer. Last month ,you placed an order with Ocean View Supplies Inc. of New Jersey for some special compo-nents. The goods were delivered on Monday. Now its Friday and you still received no ship-ment. Send a fax to Fred, the sales manager. * Explain that you have placed the orde
16、r of 120 boxes of article No. 231 0n 15th May2011. * You have received no shipment. * Ask for immediate shipment Write 40 - 60 words on your answer sheet. 2015年1月高等教育自学考试福建省统一命题考试商务英语沟通 试卷(课程代码05002)本试卷满分100分，考试时间l50分钟。考生答题注意事项：1本卷所有试题必须在答题卡上作答。答在试卷上无效，试卷空白处和背面均可作草稿纸。2必须注明大、小题号，使用05毫米黑色字迹签字笔作答。3合理安排
17、答题空间。超出答题区域无效。2015年4月高等教育自学考试福建省统一命题考试商务英语沟通 试卷(课程代码05002)本试卷满分100分，考试时间l50分钟。考生答题注意事项：1本卷所有试题必须在答题卡上作答。答在试卷上无效，试卷空白处和背面均可作草稿纸。2必须注明大、小题号，使用05毫米黑色字迹签字笔作答。3合理安排答题空间。超出答题区域无效。2016年1月高等教育自学考试福建省统一命题考试商务英语沟通 试卷(课程代码 05002)本试卷满分100分，考试时间l50分钟。考生答题注意事项：1本卷所有试题必须在答题卡上作答。答在试卷上无效。试卷空白处和背面均可作草稿纸2必须注明大、小题号。使用05毫米黑色字迹签字笔作答。3合理安排答题空间，超出答题区域无效。2016年4月高等教育自学考试福建省统一命题考试商务英语沟通 试卷(课程代码 05002)本试卷满分100分。考试时间l50分钟。 考生答题注意事项：1本卷所有试题必须在答题卡上作答。答在试卷上无效。试卷空白处和背面均可作草稿纸。2必须注明大、小题号。使用05毫米黑色字迹签字笔作答。3合理安排答题空间，超出答题区域无效。
