1、zWelcomeUnit 2 Understanding each otherReadingzLead-inHow Do We Understand Each Other?To understand my friends and relations, I need to spend time with them not only extraordinary time. like in a class, but time in simple things. z 我们有两只耳朵和一个嘴巴，所我们有两只耳朵和一个嘴巴，所以我们可以听到的是我们所说的以我们可以听到的是我们所说的两倍。两倍。 爱比克泰德
2、爱比克泰德Watch the video and figure out Davids and Jacks problem respectively. He never really listens to what Jack is saying and only thinks of himself.He cannot get David to listen to what he is saying and gets angry with David for not listening to him.1. What would you do if you were David or Jack?2.
3、 What kinds of communication problems have you encountered?Pre-readingWhile-readingThe lecture transcript below is about effective communication.React react to sth. 对某事做出反应 react on 对起反应、有影响Gentle be gentle with 对温柔 gentle smile/nature/ music 温柔的微笑/温和的性情/柔和的音乐把某事物理解把某事物理解为为状语从句的省略状语从句的省略编译信息编译信息 enc
4、ode a message作为回应作为回应把把称为称为Instant feedback 即时反馈即时反馈一位非常称职的沟通者一位非常称职的沟通者文化背景文化背景沟通渠道沟通渠道关注某事关注某事正在被讨论的问题正在被讨论的问题手臂交叉于胸前手臂交叉于胸前不信任或分歧不信任或分歧关于，至于关于，至于阐明信息阐明信息直截了当的方式直截了当的方式Read carefully and answer questions. Para 4Why is the body language of vital importance?ReasonsExamplesYour body languageThe other
5、 persons body languageIt reveals a lot about your thoughts and attitudes. Make sure it clearly supports the message you want to deliver. It gives you clues as to whether the conversation is going well or not. When you notice a change in the other persons body language, you should adjust how you are
6、communicating accordingly. A smile shows you are attentive to the issues being discussed, while looking away with your arms folded can indicate disinterest and create distrust or friction. If someone looks at you with a confused expression, this could indicate that they have not completely understoo
7、d your point. Then you will need to clarify your message before moving on. 同理心的价值同理心的价值让某人参与讨论让某人参与讨论换位思考换位思考认真考虑某人的观点认真考虑某人的观点与与产生共鸣产生共鸣改善与某人的交流互动改善与某人的交流互动赞成某人的观点赞成某人的观点调整自己的语气调整自己的语气zPara. 1: Communication is dependent not only on what we say, but also on how we say it.Para. 4: _ Para. 5: _ Para.
8、 2: _Para. 3: _ Para. 6: Effective communication will help solve problems, improve interactions, build trust and gain respect. Messages are encoded by the sender and decoded by the receiver and the cycle is repeated until the communication ends. You need to know with whom you are communicating and d
9、etermine what communication channel and style to use. Your body language should support your message, and you should take note of the other persons body language so that you know how the conversation is going. Put yourself in the other persons shoes and adjust your communication to show you understa
10、nd their points of view.Post-reading1被解释为被解释为2用作，作为用作，作为3依赖于，决定于依赖于，决定于4破译一则信息破译一则信息5作为回应作为回应6一位非常称职的沟通一位非常称职的沟通者者7直截了当的方式直截了当的方式be interpreted asfunction asbe dependent ondecode a messagein responsea highly competent communicatora straightforward manner8文化背景文化背景9沟通渠道沟通渠道10关注某事关注某事11正在被讨论的问题正在被讨论的问题
11、12手臂交叉于胸前手臂交叉于胸前(with)13不信任或分歧不信任或分歧14关于，至于关于，至于15是是的说明的说明/（数量上、（数量上、比例上）占比例上）占 16同理心的价值同理心的价值cultural backgroundsa communication channelbe attentive to sththe issues being discussedwith ones arms foldeddistrust or frictionas to sththe value of empathy account for 17阐明信息阐明信息18换位思考换位思考19让某人参与讨论让某人参与讨
12、论20认真考虑别人的观点认真考虑别人的观点21与某人产生共鸣与某人产生共鸣22赞同某人的观点赞同某人的观点23调整自己的语气调整自己的语气24解决差异与分歧解决差异与分歧25改善与某人的交流互改善与某人的交流互动动clarify ones messageput yourself in others shoesengage sb in the discussiongive serious consideration to ones point of viewempathize with sbapprove of ones ideamake adjustments to ones tonesettle differences and disagreementsimprove interactions with sbzreactingtonesaccounts forobtainfeedbackgentleclarifyapprove of
