1、国家开放大学电大本科管理英语4期末试题及答案8（试卷号：1389)一、 交际用语（每小题2分， 共10分）1-5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。1.一I think things have been a bit difficult for us the last couple of months.一weve been working hard, but still getting behind. A. Youre right. B. Im afraid. C. I don t think so. 2.一How can you explain the latest si
2、tuation？一1 know it is all my fault.A.Sorry, B.Excuse me, C. Im afraid3. -Do you mind if I use vouchers to spend in a restaurant？一A. Yes, please. B. Not at all. Goa head. C. No, thank you. 4.一Im going to Beijing for a few days. -1 wish I could go with you. A. It doesnt matter. B. Forget it. C. I real
3、ly envy you.5. -The Auto Show in the City Stadium has been canceled. -Oh, no! A. What a pity! B. It doesnt matter! C. Its not interesting at all! 二、 词汇与结构（每小题2分，共30分）6-20题：阅读下面的句子， 从三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。6. AT&T found that employees with better planning and decision -making skills were t
4、o be promoted into management jobs. A.more likelyB.more likeC.more unlikely7._managers spend most of their time in face-to-face contact with others, but they spend much of it obtaining and sharing information. A.Not onlyB. Do not onlyC. Not only do8.his anger, the employees called him Mr. Thunder, b
5、ut they loved him,A.BecauseB. In spite ofC. Due to9._clearly communicate with and actively listen to employees is essential to improve their performance. A.Be able toB.Being ableC.Being able to 10. I believe that I have a lot to contributea team. environment, and am comfortablein both leadership and
6、 player roles. A. toB.withC. for11. Compared_English, Chinese is generally believed to be more difficult to learn. A. withB.fromC. against12.the importance of English, we should put more effort into it and try to learn itwell. A.GaveB.GivingC.Given13.on the hilltop, you could enjoy the scenery of th
7、e city bathed in the sun.A. StandingB.Standc.Stood14. There is no_the fact that he is the best student in the class.A.denyB.deniesC.denying15. Her desire for the_of a beautiful town reina in ed. A.createB.creation C.created16.Every time I tried to say something, he would_to something else.A. move of
8、fB. move on C. move over17. To build the reservoir（水库），thousands of people have to be_.A.relocatedB. RepeatedC.reopened18. Good work good pay. A.deservesB.requestsC.deserts19.At a rough, we will take another four weeks to finish this plan.A.valueB.estimateC.account20.Even the best continually seek w
9、ays to_their skills.A.sharpB.sharpenerC. sharpen三、阅读理解（每小题4分，共40分）21-25题：阅读下列短文，从A、B、C三个选项中选出一一个正确答案，并将答案序号写在答题纸上。Passage 1 If there s one word that captures the essence of what is occurring in the world today, it schange. Downsizing, reorganizing, and cutting costs, are now the norm for survival. N
10、oindustry s exempt. Even the most conservative institutions are undergoing significant change just to survive. . Change management has always been an issue of debate amougst scholars: how can employers create suitable conditions for a successful change process? And what can employees do to get throu
11、gh it? Tips for dealing with change in the workplace. eMake yourself aware that change happens: it happens in personal life, it happens in your professional life. You can not live in the past. so denying that change could occur only makes things more complicated for you. estay alert in the workplace
12、: know what is happening around you. When you come across c lues that hint change is on the way, acknowledge them! eMaintain open comunicat ion channels: Don t lay back and expect things to pass you by smoothly. You need to get acquainted with the occurring changes. Seek more details from your manag
13、ement and peers to for man accurate understanding of the matter. Be transpa工ent and honest about your fears: dealing with the unknown is often resented and daunting. Make the picture as clear as you can. Assess yourself: Changei sat imeshenone sconfi denceaboutone sskill sand capabilitiesgets shaky.
14、 Recognize your strengths and where you could bring them into play.At the same time, stay aware of your deve lopmental areas and work on inproving those. Don t be stiff: It will make the change process much harder if you are rigid. Be flexible enough to look at the different angles of the change and
15、 see where you could apply your existing skills and knowledge, and what nevs skills you need to acquire. estay optimistic: Keepaposi ti veatti tudeanddon tl etyoursel fdrowninuncertainty. Involve yourself in the new process; locate yourself properly in the new scenario. Adjust! You can t get to the
16、top of Everest by jumping up the mountain. You get to the mountaintop by taking incremental steps. Step by step, you get to the goal, says Robin Sharma, one of the world s most-sought- -after leadership and personal success experts. 21. Enterprises carryout downsizing, reorganizing and cutting costs
17、 in order to_A . surviveB. cut down on the number of workersC. reshuffle the organizat ion22. No industry is exempt means_A.No industry is an example B. No industry is an except ionC. Not every industry can be exempted23. The following questions are often discussed among scholars EXCEPT.A. How can b
18、osses create favorable conditions for changeB. How can productivity be increasedC. What can workers do to get through change24. How many suggestions does the author put forward?A. 4.B.5C.625. From the passage, we know that Robin Sharma isA. an expert on leadership, and persona 1 successB. a great le
19、aderC. someone who likes to play the game of Hide and Seek26- 30题：请根据短文内容判断给出的语句是否正确， 正确的写“T错误的写“F并将答案写在答题纸上。Passage 2 When Jack Welch, the Chairman and CEO at General Electric(GE) retired in 2001, he could look back at a very successful career. He became CEOin1981at the age of 45. At that time, GE
20、had a very complex organizational structure with cons iderably bureaucratic rules. One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number lor2in the irrespective areas. If this was not the case, managers had the options
21、 of fixing the problem, selling their particular business, or closing it. In an effort to streamline the organization, Welch removed the sector level andel iminated thousands of salaried and hourly employee posi tions. The restructuring was followed by changing the organizat ional culture and the ma
22、nagerial styles of GE s managers. One such program was the Work- -Out（群策群力）Groups of managers were assembled to share their views openly in three -day sess ions. At the beginning of the meet ings, the superior presented the challenges for his or her organizat ional unit. Then the super ior had to le
23、ave, requesting the groups to find solutions to the problems. Facilitators（会议主持人） helped these di scussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more information. This process p
24、ut great pressure on the superior to make decisions. Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This
25、helped the GE people to focus on the processes in their operations that would improve the company s per formance. Jack Welch was personally involved in developing managers at GE s training center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who shar
26、e the values of the company. 26. Jack Welch retired at the age of 65. T27. Jack Welch insisted that each of the bus inesses should beat least number 3in theirrespective area. F 28. If the business could not meet Welch s change requirements, its manager had 3choices. T29. The res tructuring went befo
27、re changing the organi zational cul ture and the managerialstyles of GE s managers. T 30. The Work Outlasted a week. F31根据要求写作文。了解会议日程的主要内容，根据所给信息制定会议日程安排。The structure of a meeting agenda: (l)Ti tle of the meeting(2)Time of the meeting .(3)Place of the meeting (4)People who will attend the meting 0
28、9: 00 09: 40 LO: 05 10: 20 Sofitcl.JinJiang Oriental Hotel L2: 00 Arrival, registration, picking up meeting kits Exhibitor l)ay One The First Participants Meeting of Expo(exposition), 2010, Shanghai, China Report on the organizational structure and preparatory progress oE邓0Tea break O 5m.) (2卜Entran
29、ce)Wednesday, Oct.20, 2008 Watching Expo image video/fi lm(lOm.) fork lunch(buffet) Meeting Agenda The First Participants Meeting of Expo(exposition), 2010, Shanghai, China Wednesday, Oct. 20, 2008 Day One Sofitel Jin Jiang Oriental Hotel Exhibitor 09: 00 Arrival, registration, picking up meeting ki
30、ts 09: 40 Watching Expo image video/film(lOm) 10: 05 Tea break(15m) (2F Entrance) 10: 20 Report on the organizational structure and preparatory progress of Expo 12: 00 Work lunch (buffet) 国家开放大学电大本科管理英语4期末试题及答案4（试卷号：1389)一、 交际用语（每小题2分， 共10分）1-5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。1. - This project is too bi
31、gfor me to finish on time. A. Please dome a favor. B. You may not ask for help. C. I 11 give you a hand. 2. -Idlikeawake-upcallat7: OOa. m. , please！一OK,A. you will certainly make it. B. I 11 make sure you get one. C. just do what you like.3. -Terribly sorry to interrupt, but may I use your dictiona
32、工y?一Yes,A. of course. B. it doesnt matter. C.no hurry.4. -1 think 1 have made a great mistake. A. I dont think so. You really made an error. B. I dont think so. Its really terrible. C. I dont think so. Its not your fault. 5.一Id like to have this film developed. A.Whats it? B.May I help you? C. What
33、do you want?二、 词汇与结构（每小题2分，共30分）6-20题：阅读下面的句子， 从三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。6. Compared English, Chinese is generally believed to be more difficult to learn. A. withB. fromC. against7.clearly communicate with and actively listen to employees is essential to improvetheir performance. A.Be able
34、toB.Being ableC.Being able to8. When the message finally reached the Command Center, it mutated to become - Send three and four-pence, were going to a dance. A. wasB.hadC. have9.managers spend most of their time in face-to-face contact with others, but theyspend much of it obtaining and sha工ing info
35、rmation. A.Not onlyB. Do not onlyC. Not only doIO.AT&T found that employees with better planning and decision-making skills weretobe promoted into management jobs. A. more likeB.more likelyC. more unlikely11.Without his assistance, I_the research last month.A. would not have completedB.could not fin
36、ishC. should not finish12. They have come to the conclusion_this winter will be even colder than before.A. thatB.forC.which13.My leather shoes cost me_the last pairs I bought.A. three times asB. three time asC. three times as much as14.After days of investigation, the police were_reality.A. looking
37、intoB. ApproachingC. finding15. All the_guests are seated in the front row. A.distinguishingB.extinguishingC.distinguished16.How do we expect to compete with a company that has such a huge and huge resources?A. reductionB. Reco皿nendationC. reputation17. I think the primary_factor is theres been so m
38、uch absence lately. A.contributingB.causingC.affecting18. You have a lot of creative thoughts and your enthusiam work projects is very much appreciated. A.regarded withB. B.regarding with C .C. regarding19.All the team members tried their best. We lost the game,A. howeverB. thereforeC. since 20. The
39、 workmen want to the number of working hours and to increase pay. A.deleteB.decreaseC. depress三、阅读理解（每小题4分，共40分）21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage 1 If theres one word that captures the essence of what is occurring in the world today, its change. nDownsizing, reorganizing, and cu
40、tting costs, are now the norm for survival. No industry is exempt. Even the most conservative institutions are undergoing significantchange just to survive. Change management has always been an issue of debate amongst scholars: how can employerscreate suitable conditions for a successful change proc
41、ess? And what can employees do to getthrough it? Tips for dealing with change in the workplace. Make yourself aware that change happens, it happens in personal life, it happens in yourprofessional life. You cannot live in the past, so denying that change could occur only makesthings more complicated
42、 for you. Stay alert in the workplace! know what is happening around you. When you come across cluesthat hint change is on the way.acknowledge them! Maintain open communication channels: Dont lay back and expect things to pass youbysmoothly. You need to get acquainted with the occurring changes. See
43、k more details from yourmanagement and peers to form an accurate understanding of the matter. Be transparent and honestabout your fears: dealing with the unknown is often resented and daunting. Make the pictureas clear as you can. Assess yourself! Change is a time when one s confidence about one s s
44、kills and capabilitiesgets shaky. Recognize your strengths and where you could bring them into play. At the sametime, stay aware of your developmental areas and work on improving those. Dont be stiff! It will make the change process much harder if you are rigid. Be flexibleenough to look at the diff
45、erent angles of the change and see where you could apply your existingw skills and knowledge, and what news skills you need to acquire. Stay optimistic! Keep a positive attitude and dont let yourself drown in uncertainty.Involve yourself in the new process;locate yourself properly in the new scenari
46、o.Adjust! You cant get to the top of Everest by jumping up the mountain. You get to the mountaintop by taking incremental steps. Step by step, you get to the goal, says Robin Sharma, one ofthe worlds most-sought-after leadership and personal success experts. 21. Enterprises carryout downsizing, reor
47、ganizing and cutting costs in order to_A. cut down on the number of workers B.reshuffle the organizationC . survive22. No industry is exempt meansA.No industry is an exceptionB.No industry is an exampleC.Not every industry can be exempted23. The following questions are often discussed among scholars
48、 EXCEPT_A.How can bosses create favorable conditions for -changeB.How can productivity be increasedC. What can workers do to get through change 24.How many suggestions does the author put forward?A.4B.5C.625.From the passage, we know that Robin Sharma is_A.an expert on leadership, and personal succe
49、ssB.a great leaderC. someone who likes to play the game of Hide and Seek26-30题：请根据短文内容判断给出的语句是否正确，正确的写“T ,错误的写“P , 并将答案写在答题纸上。Passage 2 When Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a very successful career. He became CEOin1981at the age of 45.
50、 At that time, GE had a very complex organizat ional structure with cons iderably bureaucratic rules. One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number lor2in the irrespective areas. If this was not the case, manag
