1、BEC higher module 7高高级商务英语级商务英语MODULE 7 Managing peopleBusiness Topic7.1 Business topic:Managing people7.2 Business skills:Report writing7.3 Exam spotlight:Reading test MODULE 71.Managing qualities 2.strengths and weaknesses3.Managing consultants 4.A report on employee training ContentsMODULE 7deleg
2、atelongitudespotmanagerialpeople skillsnatural communicatoryes-mantunnal visioncontrol freakdisorganized授权，把授权，把.委托给别人委托给别人经度经度发现，认出发现，认出管理人员的管理人员的社交技能社交技能天生交际能手天生交际能手没有条理的没有条理的应声虫应声虫井底之蛙的眼光井底之蛙的眼光控制狂人控制狂人sales forecasting销售预测销售预测regular staff正式职工正式职工man v.executive board为为.配备人手，配备人手，操纵操纵 执行董事会执行董事会
3、VOCABULARY:MODULE 7dress upbuzzwordoverseas subsidaryexternal consultantjargonempowerdiversifycontractoroutsourcevalue chain修饰，修饰，添油加醋的说添油加醋的说时髦词语时髦词语 海外子公司海外子公司外单位顾问外单位顾问行话行话授权给授权给.价值链价值链多种经营多种经营承包商承包商承包给外公司承包给外公司management concept管理理念管理理念practice经常做法经常做法sweet-talkimplement花言巧语花言巧语贯彻，执行贯彻，执行VOCABUL
4、ARY:day-to-day operation日常经营日常经营core competence核心竞争力核心竞争力MODULE 7MODULE 7expressionsopen a can of wormshave ones best interests at heartcut cornerscannot see the wood for the treestoo many chiefs,not enough Indiansthrow money at a problemspread yourself thinly制造更多的问题，捅马蜂窝制造更多的问题，捅马蜂窝把某人的利益放在第一位把某人的利
5、益放在第一位抄近路，偷工减料抄近路，偷工减料只见树木不见森林只见树木不见森林官多兵少官多兵少靠钱解决问题靠钱解决问题太分散自己精力太分散自己精力bite off more than you can chew贪多嚼不烂，自不量力贪多嚼不烂，自不量力Its not just about keeping busy,its about doing things which are effective and get positive results.1.What does this quotation mean to you?Managerial qualitiesMODULE 7A bad mana
6、ger confuses activity with performance.Management is nothing more than motivating other people.I believe managing is like holding a dove in your hand.If you hold it too tightly you kill it,but if you hold it too loosely,you lose it.If you want to manage somebody,manage yourself.Do that well and youl
7、l be ready to stop managing.And start leading.Which of the above quotations do you agree with?Why?Managerial qualitiesMODULE 71 delegate responsibility;2 plan effectively;3 motivate the staff to perform;4 handle people sensitively;5 organize work efficiently;6 recoganize and reward performance;7 tak
8、e tough decisions;8 lead by example;9 communicate their visions and ideas;10 co-operate with other parts of the organization;11 be creative and have innovative ideasImportant qualities for a manger to possessManagerial qualitiesMODULE 7Managerial qualitiesMODULE 7display integritysolve problembuild
9、trusttake riskshave charisma/clear value/self-confidence/commitment/courage/enthusiasm/interpersonal skills/perseverencebe adaptable/consistent/dedicated/influencial/inatiative/inspiring/selflessness/open-mindedSix Leadship StylesMODULE 7Democratic Leadership Style 民主型民主型reaching a consensus窝窝Affili
10、ative Leadership Style 合作型合作型creating harmonyVisionary Leadership Style 远见型远见型providing long-term goals and visionPacesetting Leadership Style 领头型领头型emphasizing excellence and improvement in performanceCoaching Leadership Style 教练型教练型developing employeesCommanding Leadership Style 命令型命令型non-complian
11、ce unmotivated employeesstrengths and weaknessesMODULE 7MODULE 7idiomsopen a can of wormshave ones best interests at heartcut cornerscannot see the wood for the treestoo many chiefs,not enough Indiansthrow money at a problemspread yourself thinly制造更多的问题，捅马蜂窝制造更多的问题，捅马蜂窝把某人的利益放在第一位把某人的利益放在第一位抄近路，偷工减料
12、抄近路，偷工减料只见树木不见森林只见树木不见森林官多兵少官多兵少靠钱解决问题靠钱解决问题太分散自己精力太分散自己精力bite off more than you can chew贪多嚼不烂，自不量力贪多嚼不烂，自不量力MODULE 7Only focused on one thing,and ignores other considerationDoesnt want to be publicly embarrassed by being shown to be wrongToo involved with the detail to be able to the wider pictureT
13、akes on a task that they dont have the time or capacity to do alone.idiomsMODULE 7Too many mangers and people giving orders and not enough people to carry out the work.Begin a task or start a discussion which may lead to endless problems and difficulties.To think you can solve a problem by spending
14、money when it actually needs more careful planning and thoughtTo take an easy route to a solution that may compromise quality.Do everything that you are asked to do without questioning it.idiomsCase StudyMODULE 7Study each case:Whats the problem?What should they have done in each case?Group discussi
15、on:p68Case StudyMODULE 7Management ConsultantMODULE 7 Reading p70Why would a company bring in a management consultant?(lack of expertise;an ousiders perspective)For what kind of situation?(reorganization,merger,an IT project)Report writingMODULE 7A business reportWhat are the ingredients of a good b
16、usiness report?-Length of the report-What it should contain-Who it is written for-How it is organised-style and tone Report writingMODULE 7Useful Expressions for Biz Report Report writingMODULE 7Useful Expressions for Biz Report Report writingMODULE 7Useful Expressions for Biz Report Report writingMODULE 7Useful Expressions for Biz Report
