1、Answer keyUnit 1Activity 1 Task A 1 tennis courts 2 en suite bathroom 3 conference room 4 fitness center 5 beauty salon 6 laundry service 7 Wi-Fi access 8 swimming poolActivity 2 Task A(1) a reservations clerk (2) handle(3) get (4) to check (5) make (6) help out (7) is ringing (8) got Activity 3 Tas
2、k C R: Good morning, madam. May I help you?L: Good morning, I want to reserve a single room (预订单人间) for my friend. Shes coming from London next week.R: May I have the name of your friend (您朋友的姓名)?L: Susan Williams.R: Her arrival and departure days（抵达及离店时间）, please?L: From October 12th to 15th.R: Tha
3、nks. Just a moment, please. Let me check the computer Hmm Im sorry, but our rooms are almost fully booked（订满）. I only have one smoking room available. L: Well, thats fine（没关系） with her. Ms. Williams prefers to stay in your hotel. R: So, thats a single room for Ms Williams from October 12th to 15th.L: Yes, thats right.R: May I know your name and your contact phone number （您的联络电话）?L: Im Mary Lee. Heres my visiting card. Im working in the Hefei office of Pacific Trading Company.R: OK, Ms Lee. We look forward to seeing you and your friend on October 12th.L: Thanks. Bye now.R: Goodbye.
