1、2022-9-291导游英语导游英语 第二版第二版 2022-9-292Unit Twelve Sending off the Tour GroupTravel in Guangxi 送客离站送客离站广西导游广西导游教学内容教学内容2022-9-293 Part A Know-how for Tour Guides导游实务导游实务 1.Preparations for Sending off the Tour Group离站准备离站准备 2.Possible Delay of Sending off the Tourists离站可能遇到的延误离站可能遇到的延误 3.Handling the I
2、ssues after Sending off the Tourists离站送客后续事宜离站送客后续事宜 Part B Listening Comprehension导游听力导游听力训练训练 Elephant Trunk Hill象鼻山象鼻山教学内容教学内容 Part C Situational Dialogue情景对话情景对话 Reed Flute Cave芦笛岩芦笛岩 Part D Farewell Speech欢送词欢送词 A Farewell Speech by the Local Guide 地陪地陪致欢送词致欢送词教学内容教学内容 Part E Introduction to To
3、urist Sites景点讲景点讲解解 Lijiang River漓江漓江 Part F Tourism Culture旅游文化旅游文化 Chinese Calligraphy 中国书法中国书法 Part G Translation景点翻译景点翻译 Tourist Sites in Guangxi广西旅游景点广西旅游景点Part A:Know-how for Tour Guides fridge n.电冰箱电冰箱 postpone v.推迟推迟,使延期使延期 modify v.更改更改,修改修改 obligation n.义务义务,职责职责 questionnaire n.问卷，调查表问卷，调
4、查表New words导游实务导游实务Proper Nouns Guilin桂林桂林 Lijiang漓江漓江 Guilin Overseas Travel Service桂林海外旅行桂林海外旅行社社 OK ticket OK机票，座位已经确认的机票机票，座位已经确认的机票导游实务导游实务2022-9-2981.Preparations for Sending off the Tour Group According to the travel schedule the According to the travel schedule the Browns will have a city to
5、ur of Guilin Browns will have a city tour of Guilin today,and then tour the beautiful today,and then tour the beautiful Lijiang tomorrow.They will leave Lijiang tomorrow.They will leave Guilin for New York by way of Hong Guilin for New York by way of Hong Kong.Mr.Huang Dong,the deputy Kong.Mr.Huang
6、Dong,the deputy manger of Guilin Overseas Travel manger of Guilin Overseas Travel Service advises Miss Liu Ting to make Service advises Miss Liu Ting to make preparations for sending off the tourists preparations for sending off the tourists in advance.in advance.1.Listen carefully,and fill in the w
7、ords or phrases you have heard.(1)Check the names,numbers of the tourists as well as the tickets.Help the tour leader confirm_.(2)If tourists who have OK tickets do not leave within 72 hours,the guide should reconfirm_;otherwise the airline company may not reserve the seats.(3)Confirm the correct ti
8、me and _ for the tour group;the air tickets the seatsplace of the departure(4)Confirm the time for_;(5)Confirm the time for_;(6)Remind tourists to _before they leave the hotel if they take drinks and others in the mini fridges in the room;(7)Return their identity cards or passports before_.the wake-
9、up call and mealtime the delivery of luggage pay their bills foreign tourists leave China导游实务导游实务2022-9-29112.Listen again and answer the following questions.1.Do you think it is necessary to confirm the time for the wake-up call?Yes,the guide should confirm the time for the wake-up call for fear th
10、at some tourists may oversleep.2.Why does the guide announce the time for delivery of luggage?The guide should announce the time for delivery of luggage so that the tourists could get ready in advance.导游实务导游实务2022-9-29132.Possible Delay of Sending off the Tourists The accidents or other incidents ma
11、y The accidents or other incidents may postpone the departure of the tourists.postpone the departure of the tourists.The most possible delay is the traffic The most possible delay is the traffic jam.Mr.Huang Dong gives Miss Liu jam.Mr.Huang Dong gives Miss Liu some advices if tourists are held up by
12、 some advices if tourists are held up by the traffic jam and fails to catch the the traffic jam and fails to catch the flight.flight.1.do an apology to the tourists2.contact the ticket office3.choose other modes of transport4.arrange for their accommodations5.notify the next stop ofA.to send off the
13、 touristsB.to console the tourists C.the modified travel scheduleD.when tourists remain in Guilin E.to get the earliest air ticketsF.upon approval of the sponsor agencyG.on behalf of the travel agencyColumn AColumn B1.Listen carefully,and match the information in column A with that in column B(There
14、 are two extra items in column B).导游实务导游实务2022-9-2915Suggestions:1.Do an apology to the tourists on behalf of the travel agency if tourists miss the airplane.2.Contact the ticket office to see if the earliest flight is available.Try your best to catch the earliest flight.2022-9-29163.Choose other mo
15、des of transport to send off the tourists upon approval of the travel agency.4.Make arrangements for their accommodations in Guilin and notify the next stop as soon as possible of the modified travel schedule if the package tour is not over.导游实务导游实务2022-9-29172.Listen again and answer the following
16、questions.1.Who is to blame if tourists miss the airplane?Generally speaking,the guide is to blame.2.Which is the better way for sending off the tourists?To catch the earliest flight or to choose other modes of transport?To catch the earliest flight is the better way for sending off the tourists.If
17、the travel agency sends off tourists by other means the tourists may complain;the travel agency may pay more cost for the change of the mode of transport.导游实务导游实务2022-9-2919Additional Tips for Tour Guides Handling the Issues after Sending off the Tourists After sending off the tourists a guide shoul
18、d handle the issues which are associated with the travel.Submit the bills to the accounting department and settle the account within the given time.2022-9-2920 Review the questionnaires and study the suggestions raised by tourists so as to improve his work in the future.Write a brief summary of the
19、tour.Submit a written report to the travel agency if a serious accident or safety incident occurs during the travel.导游实务导游实务2022-9-2921Exercise:Decide whether the statements are true or false If it is true,put“T”in the space provided and“F”if it is false.1._ A guide should reconfirm the seats of int
20、ernational flights 72 hours before departure.2022-9-2922 2._ A guide can choose other modes of transport to send tourists if they are held up by the traffic.2022-9-29233._ A guide should notify the next stop of the modified travel schedule if tourists cannot leave on time.2022-9-29244._ A guide shou
21、ld pay for what tourists take from the mini fridges in their rooms.2022-9-29255._ A guide should have a good rest after he sends off the tourists because he is tired.trunk n.象鼻象鼻 penetrate v.穿透；渗透穿透；渗透Part B:Listening ComprehensionNew words导游听力导游听力Elephant Trunk Hill Proper Nouns Elephant Trunk Hill
22、象鼻山象鼻山“Moon-over-Water Cave”水月洞水月洞 Treasure Vase Hill宝瓶山宝瓶山 Sword Handle Hill剑炳山剑炳山2022-9-2929Elephant Trunk Hill2022-9-29302022-9-2931The symbol of Guilin2022-9-29322022-9-2933Fubo(Taming Wave)Hill导游听力导游听力2022-9-2934 Miss Liu Ting takes the Browns to Miss Liu Ting takes the Browns to visit the firs
23、t site of Quilinvisit the first site of Quilin the the Elephant Trunk Hill.It is the landmark Elephant Trunk Hill.It is the landmark of the landscape city of Guilin.of the landscape city of Guilin.1.Listen carefully,and fill in the blanks with the words or phrases youve just heard导游听力导游听力 Situated m
24、ajestically at the southeast of Guilin City and west bank of the Lijiang River,Elephant Trunk Hill is regarded as the symbol of Guilin(1)_.Resembling an elephant that is leisurely(2)_ water from the river with its long trunk,this hill is famous for its shape of a giant elephant.The hill towers 55 me
25、ters above the water.Between the trunk and the legs of the elephant is a(3)_,in the shape of a full moon,penetrating the(4)_ from side to side.People named it“Moon-over-Water Cave”.It is possible for boats to go through and especially in the(5)_ night you will see the moon being reflected in the wat
26、er.landscape sucking cave hill moonlitElephant Trunk Hill When the water wave and the moonlight gleams,the scene is exceedingly(6)_.On the walls in and around this cave,over 70 inscriptions from the Tang and Song dynasties were found,praising the(7)_ of hills and waters nearby.Halfway up the hill li
27、es another cave,which goes through the hill and serves as the(8)_ of the elephant,through which visitors can overlook the beautiful scene of Guilin City.There are stone steps for tourists to ascend the hill which has a flat top(9)_ with trees.Built on the top is a three-tiered(10)_ of the Ming Dynas
28、ty,which looks much like a treasure vase or the handle of a sword,hence its other names the Treasure Vase Hill or the Sword Handle Hill.enchantingbeautyeyesovergrowing pagoda 导游听力导游听力2.Listen again,and answer the following questions.1.What is the symbol of Guilin landscape?What does it look like?The
29、 Elephant Trunk Hill is regarded as the symbol of Guilin landscape.It looks like an elephant that is leisurely sucking water from the river with its long trunk.2.Where is the“Moon-over-Water Cave”?What can the tourists view on the wall of the cave?Between the trunk and the legs of the elephant is th
30、e“Moon-over-Water Cave”,in the shape of a full moon,penetrating the hill from side to side.On the walls in and around this cave,tourists can see over 70 inscriptions from the Tang and Song dynasties,which praise the beauty of hills and waters nearby.3.How When was the three-tiered pagoda built?What
31、does it look like?The three-tiered pagoda on the top of the Elephant Trunk Hill was constructed during the Ming Dynasty.It looks much like a treasure vase or the handle of a sword.4.What are the other names of the Elephant Trunk Hill?Why?The Elephant Trunk Hill is also called“Treasure Vase Hill”or“S
32、word Handle Hill”because some people think it presents the shape of a treasure vase,while others believe it looks like the handle of a sword.情景对话情景对话Part C:Situational Dialogue New words wizard adj.奇异的，有魔力的奇异的，有魔力的 stalactite n.钟乳石钟乳石 stem n.茎茎,干干 grove n.小树林小树林 crouch v.蜷缩，蹲伏蜷缩，蹲伏 aspiration n.渴望；雄
33、心渴望；雄心 corruption n.腐败，堕落腐败，堕落 stalagmite n.石笋石笋Reed Flute CaveProper Nouns Reed Flute Cave芦笛岩芦笛岩 Morning Glow over Lion Forest狮林朝狮林朝霞霞 Pagoda-shaped Pine Defying the Snow塔松傲雪塔松傲雪 Enjoy Charming scenes on Cloudy Terrace云台览胜云台览胜2022-9-2943stalactite2022-9-29452022-9-2946Stone pillar looks like a snow
34、-pine in the shape of a pagoda 2022-9-29472022-9-2948Stalactites are illuminated by colored lighting2022-9-2949This is the best place to enjoy charming scenes in the reed flute cave.Cloudy TerraceCloudy Terrace情景对话情景对话2022-9-2950Useful Expressions for a dialogue 1）好一个）好一个“阳朔山水甲桂林阳朔山水甲桂林”，看来真是，看来真是一点
35、也不夸张！一点也不夸张！No wonder they say“Yangshuos landscape is even better than that of Guilins”.It looks like its no exaggeration！2)这里的风景这里的风景好像一幅立体图画一样好像一幅立体图画一样，我有，我有一种一种“人在画中游人在画中游”的感觉。的感觉。The scenery here is like a three-dimensional picture.I feel like Ive walked into a beautiful painting.2022-9-2951 3）
36、行了，）行了，你就别卖关子了你就别卖关子了，还是告诉他，还是告诉他这个传说吧这个传说吧。Come on.Dont leave him hanging.Youd better tell him about the legend.4)哈哈，你看他，都入迷了哈哈，你看他，都入迷了！还有更好的！还有更好的风景等着你们呢。风景等着你们呢。Haha,look how far gone he is There are even better sights waiting for you.2022-9-2952 Early in the morning,Miss Liu Ting Early in the m
37、orning,Miss Liu Ting takes the tourists to the Reed Flute Cave.takes the tourists to the Reed Flute Cave.It is one of the spectacular and It is one of the spectacular and picturesque caves in the area of Guilin picturesque caves in the area of Guilin and a must-see tourist site for tourists and a mu
38、st-see tourist site for tourists from all over the world.from all over the world.Reed Flute Cave情景对话情景对话情景对话情景对话1.Listen to the dialogue,and decide whether the statements are true or false.If it is true,put“T”in the space provided and“F”if it is false.1._ Reed Flute Cave is a spectacular world of va
39、rious stalactites,stone pillars and rock formations.2._ All of the stalactites,stone pillars and other rocks in the Reed Flute Cave are illuminated by colored lighting.3._ The snow-pine has a lofty spirit,which expresses a noble ideal which defies the authority and corruption in ancient times accord
40、ing to Chinese scholar officials.4._ The site of Morning Glow over Lion Forest is the best place to enjoy charming scenes in the Reed Flute Cave.5._Visitors can enjoy a scroll painting of Guilin landscape at the site of Enjoy Charming scenes on Cloudy Terrace.情景对话情景对话 2.Divide the class into groups,
41、and do the dialogue.Pay attention to your body language.attentive adj.注意的注意的,专心的专心的 Part D Farewell SpeechNew words欢送词欢送词Proper Nouns New York 纽约纽约 Hong Kong 香港香港 Guilin International Airport 桂林国际机场桂林国际机场 boarding pass登机牌登机牌 Seven-star Hill Scenic Area七星山风景区七星山风景区 Flowery Bridge花桥花桥 Crescent Hill月牙山
42、月牙山欢送词欢送词2022-9-2959Tips for a Farewell Speech Greet tourists cordially.Extend your compliments to their understanding and cooperation.Look back on the sightseeing activities or the major sites they have visited.Ask them for the advice and suggestions on your service.Wish them a pleasant journey bac
43、k home or a good trip to the next stop.plow v.耕作耕作 descend v.下来，下去下来，下去 ferry n.摆渡摆渡,渡口渡口 vanguard n.前锋前锋,先锋先锋 Part E:Introduction to Tourist SitesNew words景点讲解景点讲解Lijiang RiverProper Nouns Zhujiang Port竹江码头竹江码头 Lijiang River漓江漓江 Yangshuo阳朔阳朔 Three Gorges三峡三峡 Zhujiang Scenic Area竹江风景区竹江风景区 Bat Hill蝙
44、蝠山蝙蝠山 Caoping Scenic area 草坪风景区草坪风景区 Crown Hill 冠山冠山 Guanyan(Crown)Cave冠岩冠岩 Banbian Du(Half-Side Ferry)半边渡半边渡 Yangdi Scenic area杨堤风景区杨堤风景区 Xingping 兴坪兴坪 Nine-horse Painting Hill 九马画山九马画山 Dr.Sun Yet-sun 孙中山孙中山 Bill Clinton 比尔比尔克林顿克林顿 West Street西街西街Lijiang River2022-9-2964Yangshuo(阳朔阳朔)2022-9-2965Num
45、erous strange peaksA painting in a poem and a poem in a painting.2022-9-2966Zhujiang Scenic Area2022-9-29672022-9-2968Caoping Scenic Area2022-9-2969Crown Hill2022-9-29702022-9-29712022-9-29722022-9-29732022-9-29742022-9-29752022-9-29762022-9-2977景点讲解景点讲解2022-9-2978Lijiang River Make a simulatedeep i
46、n your mind the following places of interest,events and their futures when you make your introduction.1.The Bat Hill derives its name from two peaks with flat yellow cliffs which look like two flying bats.The peaks surrounding the Bat Hill is also breathtakingly marvelous.2.The Crown Hill can be com
47、parable to the Reed Flute Cave,and Banbian Du(Half-Side Ferry)is a scenic attraction where tourists can see idyllic life of the local people.2022-9-29793.Nine-horse Painting Hill always inspires peoples imagination and their love for the landscape.You may ask tourists to figure out the number of hor
48、ses on the natural fresco.4.A small village in Xingping attracts numerous tourists to come,including Dr.Sun Yet-sun and US president Bill Clinton.It is worth recommending when the travel boat passes by.旅游文化旅游文化2022-9-2980Part F:Tourism Culture旅游文化旅游文化 Choose the best answer to complete the following
49、 statements.1.A Chinese calligraphers tools are commonly referred to as the“four treasures of the study”which include except for A.brush B.ink and ink stone C.seal D.paper.CChinese Calligraphy 2022-9-2981 2.How could Chinese control the concentration of ink and the compatibility of font and size of
50、each piece or word?A.To practice word by word B.To practice stroke by stroke C.To have Qi circulating in the body.D.To get the spirit of the practice into ones mind.D2022-9-2982 3.What kind of exercise is used for the artist to practice calligraphy according to the text?A.physical exercise.B.mental
