1、Lets watch a video and think about what happened.Davids problem：He never really listens to what Jack is saying and only thinks of himself.Jacks problem：He cant get David to listen to what he is saying and gets angry with David for not listening to him.What would you do if you were David or Jack?爱比克泰
2、德爱比克泰德(1871-1922)，罗马著名罗马著名哲学家。哲学家。What does the quote from Epictetus mean?In communication,listening is more important than speaking.The quote encourage people to be good listeners and suggests we should listen more and try to understand others,rather than rushing to share our own ideas first.epikti
3、:tsWhat is the basic purpose of communication and how can you achieve that?To understand each other.By clearly stating ones opinions,carefully listening to the other person,respect each other,.Reading(P16-17)The lecture transcript below is about effective communication.Passage Structure AnalysisInte
4、nsive readingRead carefully and answer questions.Para 2Read this paragraph and complete the chart below.SenderReceiverEncodeDecodeface to face;through video;telephone;mail or social media Read carefully and answer questions.Para 3Why do we need practice and patience in communication?Read carefully a
5、nd answer questions.Para 3How to be a highly competent communicator?1.You need to know with whom you are communicating.What is their age or position?What is their relationship with you?What expectations and cultural backgrounds do they have?2.Decide which communication channel best suits the situati
6、on.3.Determine the appropriate style to use and how complex your choice of words should be.By giving an exampleInformation Read carefully and answer questions.Para 4Why is the body language of vital importance?ReasonsExamplesYour body languageThe other persons body languageIt reveals a lot about you
7、r thoughts and attitudes.It gives you clues as to whether the conversation is going well or not.A smile shows you are attentive to the issues being discussed,while looking away with your arms folded can indicate disinterest and create distrust or friction.If someone looks at you with a confused expr
8、ession,this could indicate that they have not completely understood your point.Then you will need to clarify your message before moving on.Read carefully and answer questions.Para 4What to do with body languageYour body languageThe other persons body languageMake sure it clearly supports the message
9、 you want to deliver.When you notice a change in the other persons body language,you should adjust how you are communicating accordingly.Read carefully and answer questions.Para 5How can we develop the value of empathy?Appreciation1.What is function of paragraph 2?It is a link between the preceding
10、and the following paras.2.Why does the author ask a series of“what”questions in paragraph 3?To emphasize the importance of knowing with whom we.3.How does the author achieve coherence连贯连贯 between paragraphs 2 and 3,and paragraphs 4 and 5 respectivelyBy using reference“this”and the conjunction“while”
11、.Complete the passage(P19)with the correct forms of the words and phrases in the box below.reactingtonesaccounts forobtainfeedbackgentleclarifyapprove of“Communicate”and“communication”appear in the lecture transcript as part of different collocations.Read the examples below and add more collocations.P19 B2communicate effectivelycommunicate feelingsnon-verbal communicationcommunication processimprove communication
