1、Fundamentals of ManagementEnglish Course forEnglish Course forFundamentals of ManagementChapter 10Production and Operations ManagementFundamentals of ManagementEnglish Course forBrainstorming Toyota is an example of successful operations management at a global scale.These 10 decisions indicate the d
2、ifferent areas of the business that require strategic approaches.Can you give more explanations to each practice according to your own thinking?What other areas do you think the operations management should involve?Fundamentals of ManagementEnglish Course forEnglish Course forFundamentals of Managem
3、entText A The Principles of Scientific Management Fundamentals of ManagementEnglish Course forThe Principal Object of Management To secure the maximum prosperity for the employer,coupled with the maximum prosperity for each employeeFundamentals of ManagementEnglish Course for Maximum prosperity is L
4、arge dividends for the company or owner The development of every branch of the business to its highest state of excellence,so that the prosperity may be permanent Higher wages for employers than are usually received by men of his class The development of each man to his state of maximum efficiency,s
5、o that he may be able to do or be given the highest grade of work for which his natural abilities fit himFundamentals of Scientific Management The Nature of Maximum ProsperityFundamentals of ManagementEnglish Course for First,the fallacy,which has from time immemorial been almost universal among wor
6、kmen,that a material increase in the output of each man or each machine in the trade would result in the end in throwing a large number of men out of work.Second,the defective systems of management which are in common use,and which make it necessary for each workman to soldier,or work slowly,in orde
7、r that he may protect his own best interests.Third,the inefficient rule-of-thumb methods,which are still almost universal in all trades,and in practicing which our workmen waste a large part of their effort.Fundamentals of Scientific Management Three Causes for InefficiencyFundamentals of Management
8、English Course forThe Best Type of Ordinary Management Is defined as management in which the workmen give their best initiative and in return receive some special incentive from their employers.Fundamentals of ManagementEnglish Course forThe Best Type of Ordinary Management The Type of Management In
9、itiative and incentive management Scientific management Task managementFundamentals of ManagementEnglish Course for Certain broad general principles A certain philosophy,which can be applied in many ways A description of what any one man or men may believe to be the best mechanism for applying these
10、 general principles should in no way be confused with the principles themselvesThe Best Type of Ordinary Management The Scientific Management Consists ofFundamentals of ManagementEnglish Course for The development of a true science.The scientific selection of the workman.His scientific education and
11、 development.Intimate friendly cooperation between the management and the men.The Best Type of Ordinary Management The Scientific Management Results in the Four Principles Fundamentals of ManagementEnglish Course for Science,not rule of thumb.Harmony,not discord.Cooperation,not individualism.Maximum
12、 output,in place of restricted output.The development of each man to his greatest efficiency and prosperity.The Best Type of Ordinary Management The Combinations of Scientific Management Fundamentals of ManagementEnglish Course for The increase in productivity due to The increase in the personal dex
13、terity of the man The discovery of steam and electricity The introduction of machinery Inventions The progress in science and educationThe Best Type of Ordinary Management The Profits from Principles Fundamentals of ManagementEnglish Course for The increase in productivity means to Be available for
14、the necessities and luxuries of life The possibility of shortening the hours of labor when this is desirable The increased opportunities for education,culture,and recreation The diminution in povertyThe Best Type of Ordinary Management The Profits from Principles Fundamentals of ManagementEnglish Co
15、urse for The increase in productivity for the employers and the workmen who adopt it means to The elimination of almost all causes for dispute and disagreement between employers and the workmen A fair days work The cease of soldiering The great increase in wages Diminish friction and discontent The
16、low cost of production Enlarge their markets Earn larger profitsThe Best Type of Ordinary Management The Profits from Principles Fundamentals of ManagementEnglish Course for Total Quality Management(TQM)is an approach that seeks to improve quality and performance which will meet or exceed customer e
17、xpectations.TQM is the continual process of detecting and reducing or eliminating errors in manufacturing,streamlining supply chain management,improving the customer experience,and ensuring that employees are up to speed with training.The focus of the process is to improve the quality of an organiza
18、tions outputs,including goods and services,through continual improvement of internal practices.Related TheoriesFundamentals of ManagementEnglish Course forEnglish Course forFundamentals of ManagementText B Operations Management in McDonaldsFundamentals of ManagementEnglish Course for McDonalds Corpo
19、ration is an American fast food company,founded in 1940 as a restaurant operated by Richard and Maurice McDonald,in San Bernardino,California,United States.They rechristened their business as a hamburger stand,and later turned the company into a franchise,with the Golden Arches logo being introduced
20、 in 1953 at a location in Phoenix,Arizona.NotesFundamentals of ManagementEnglish Course for Chipotle Mexican Grill,often known simply as Chipotle,is an American chain of fast casual restaurants in the United States,United Kingdom,Canada,Germany,and France,specializing in tacos and Mission-style burr
21、itos.NotesFundamentals of ManagementEnglish Course for Plan Schedule Management is the process of establishing the policies,procedures,and documentation for planning,developing,managing,executing and controlling the project schedule.In other words,plan schedule management process aims to ensure the
22、timely completion of a project.NotesFundamentals of ManagementEnglish Course for 1.Why does the author say that the operations management is the greatest key to the success of the McDonalds model?2.What are the reasons for McDonalds success besides operations management?3.Compared with other enterpr
23、ises,what are the characteristics of McDonalds operations management?4.Why is managing the bin area critical in any McDonalds restaurant?Review and DiscussFundamentals of ManagementEnglish Course forEnglish Course forFundamentals of ManagementText C Walmart and its Operations Management SuccessFundamentals of ManagementEnglish Course for 1.How does Walmarts logistic management operate?2.How can Walmart achieve such a huge success in the retail industry?Try to include the key points.Review and Discuss
