1、Answer keyUnit 8Activity 1 Task A 1 make the bed 2 clean linen 3 mop the floor 4 room service 5 ironing service 6 wash guest clothes Activity 2 Task A(1) short form (2) indispensable(3) satisfactory hotel services (4) job responsibilities(5) cleanliness (6) limited to(7) answers and directions Activ
2、ity 2 Task D(1) a brush (2) mop(3) detergent and disinfectant (4) wheeled cart/trolley(5) polishing machine (6) duster clothActivity 3 Task B1. In guest rooms2. A room attendant promotes a positive image of the hotel to guests3. By working hard to get gratuities and incentives.4. Yes, they can.5. Be
3、cause the work of a room attendant is heavy physical work.6. Its better that a room attendant has prior work experience, but its not a must.7. It is not a must.8. Yes, he may be promoted to assistant manager or laundry supervisor.9. Dedication to work.10. Open.Activity 4 Task A 1. Go ahead.2. any la
4、undry service_3. to all our customers4. in your bathroom5. understand 6. leave it in the bathroom7. leave your message on8. special treatment_.9. laundry service number 10. be delivered to you 11. very efficient.12. your satisfaction and support ofTask B 1. Omitted2. Pic 1-Pic 9 I F G A D B C E H3. I-A-B-C-D-E-G-F-H2
