1、Learn to call emergency services To listen to an emergency call and make a similar call for helpTo learn some common knowledge of first aid techniquesTo learn to perform first aid treatment in certain situations Which number will you call for emergency services in China?Which number should you call
2、in Australia in an emergency?What is the emergency number in Canada?In Australia,Canada,most European countries,New Zealand,the UK,and the US,the same emergency number can be used to call the police,ambulance,and fire brigade.In China,you can call the police at 110,an ambulance at 120,and the fire b
3、rigade at 119.In Japan,you can call the police at 120,and an ambulance and the fire brigade at 119.In South Korea,you can call the police at 112,and an ambulance and the fire brigade at 119.In the UK,both 999 and 112 can be used as an emergency number.In groups,try to match the countries with the em
4、ergency numbers.Australia _Canada _ China _ Japan _Most European countries _ New Zealand _ South Korea _the UK _ the US _119112120111000911999000911120119112111119999 and 112911Match the pictures below to the medical emergencies,and then discuss the questions in groups._ heart attack _ drowning _ sp
5、rained ankle _ poisoning _ bad cut/bleeding 1.Have you ever called 120?If so,what happened?Yes.I called 120 when a neighbor suffered an accident.The ambulance came and took her to the hospital.2.Would you call 120 for the medical emergencies above?How would you describe the situations?I would call 1
6、20 for most of the medical emergencies above,but it would depend on how severe they are.The bleeding leg photo shows a man in a construction worker uniform,with a big cut on his right leg.He seems to be awake,and able to move,so it suggests that it is not an urgent emergency.We can help to clean his
7、 wound and bandage it.This photo shows a woman who is in running clothes.She is wrapping her hands around her right ankle and seems to be in some discomfort.She is sitting on the ground and I dont think she can easily walk on that foot right now.The third photo shows a small child in a medicine cabi
8、net.He is picking up a medicine.If he were to take the medicine,it would be very dangerous and potentially fatal.I would describe the situation to 120 by saying that a small child has taken my or someone elses medicine and is unresponsive(没反应的没反应的).Photo 4 shows a man grasping the left side of his c
9、hest tightly.He might be struggling to breathe and dealing with a lot of pain.He should be seen by a doctor immediately.Photo 5 shows a man in water struggling to keep above it.I would describe the situation by saying there is a man far out in the water who does not seem to be able to swim.He might
10、be drowning.Please send help!3.What are some other medical emergencies that you would call 120 for?I would also call 120 for someone injured in a car accident,for a stroke victim,or someone with a compound fracture.Read the questions in Activity 3 and predict:1.What kind of emergency call is it?2.Wh
11、o is the victim?3.Who do you think made the call?4.Among the five medical emergencies in Activity 2,what are old people most likely to suffer from?5.What can you predict about the content of the listening?1.Why did the boy call 999?Because his grandfather was having a serious health problem and they
12、 needed an ambulance.2.Who else was in the room with the boy and his grandfather?The boys mother.Listen to a 999 call in England and answer the questions.3.How did the boy describe the old mans condition?“his breathing has gotten really bad I think hes dying His face looks funny hes started to breat
13、he again his lips are blue Hes making strange noises Hes not breathing again Hes not breathing anymore!”4.Among the medical emergencies in Activity 2,which do you think the boys grandfather suffered from?Perhaps he suffered from a heart attack.Listen again.Number the following instructions the opera
14、tor gave._ Press down,twice a second._ Check to see if there is food in his mouth._ If your mother needs a break,change places._ Put him on his back._ Remove any pillows._ Tell your mum to put her hand in the middle of his chest.536124Operator:Hello,this is the ambulance.Boy:Hi,its my grandfatherhis
15、 breathing has gotten really bad.We need an ambulance!Operator:OK.Could you tell me your address?Boy:18 West Highgate.Operator:And your phone number?Boy:Oh,its its 655-212.please hurry!I think hes dying!接线员常用语接线员常用语简要说明情况简要说明情况接线员确认地址电话接线员确认地址电话TapescriptOperator:Now calm down and tell me whats wron
16、g.Boy:His face looks funny.Screaming.Granddad!Granddad!Keep breathing!Help,please!Operator:Right.How old is he?Boy:Hes 68.Operator:And are you with him now?Boy:Yes.Me and my mother.Operator:Ill tell you what to do.First,is he on his back?Boy:Yes,I just moved him on his back.接线员了解病人接线员了解病人的年龄、身边的的年龄、
17、身边的人员和目前症状人员和目前症状Operator:Next,remove any pillows.Boy:OK.What next?Operator:Now look in his mouth.Any food there?Boy:No.Oh,hes started to breathe again.Operator:So,hes breathing?Boy:Yes,but his lips are blue!Hes making strange noises!Can you hurry!Operator:The ambulance is on the way.Is he conscious
18、 now?Boy:No.Boy starts crying.Hes not breathing again!接线员根据病人情况发出指令，指导男孩和他的妈妈实接线员根据病人情况发出指令，指导男孩和他的妈妈实施急救。施急救。Operator:Listen to me!Next,tell your mum to put her hand in the middle of his chest,and press down.Boy:Mum,put your hand in the middle of his chest and push down.Operator:You need to do this
19、 quickly twice per second.Boy:Twice a second,Mum!Hurry!Oh,hes not breathing anymore!Operator:Just be calm and do what I tell you.The ambulance is on the way.Press the chest twice a second.Keep doing it.为了使表意更简洁、明确和有效，接线员为了使表意更简洁、明确和有效，接线员使用了不少使用了不少祈使句祈使句。在发出指令时，接线。在发出指令时，接线员使用了一些表示顺序的员使用了一些表示顺序的衔接词衔
20、接词。Boy:Keep doing it,Mum!Operator:I know its very tiring.If your mother needs a break,you should change places.Boy:Please hurry up!.Oh,the ambulance is here!Sound of a siren in the background.Operator:I can hear them.I can hear them.Boy:Oh,thank you so much!对话结尾，男孩向接线员表达感谢。对话结尾，男孩向接线员表达感谢。In groups,
21、discuss the following questions.1.How did the operator keep the boy calm?By telling him to calm down and calmly asking him questions.2.What did the operator do to make this call a success?She asked only the questions necessary to clearly find out the problem,and then she provided short and clear ins
22、tructions as to what to do.3.What do you think happened after the ambulance arrived?The doctors continued to provide CPR,took some blood pressure tests and temperature checking,while they transported him to hospital.Whats your emergency?/What emergency are you reporting?/What service do you need,amb
23、ulance,police,or fire brigade?Whats your location?/Where are you exactly?/Whats the address of the emergency?/Could you tell me your address?Whats your phone number?/Your phone number?/How to contact you?接线员常用语接线员常用语 Is the victim a male or a female?Is he conscious now?Are you with him now?Now calm
24、down and tell me whats wrong.How old is he?Is he on his back?Any food there?Is he breathing?The pictures below show what to do to rescue someone from drowning.In groups,discuss what is going on in each picture.Use the words given below.Giving first-aid instructions for rescuing a drowning victimlay
25、the victim on his back pat his shoulderscheck for response check to see if he is breathing call for an ambulance lift up his chinremove any grass or sand from his mouth perform CPRperform mouth-to-mouth rescue breathing cover his mouth blow air inpush down on the centre of his chestLay the victim on
26、 his back.Check for a response by patting his shoulders and talking loudly into each ear.If he does not respond,call for an ambulance or have someone else do so.Observe the victims chest for 5-10 seconds to check to see if he is breathing.If the victim has breathing difficulties,check inside his mou
27、th and remove any grass or sand.Then open his airway by gently lifting up his chin.Perform mouth-to-mouth rescue breathing twice.Pinch his nose and cover his mouth with your mouth,then blow air in for one second each time so that their chest rises slightly.Perform CPR by clasping your hands together
28、 and pushing down on the centre of his chest thirty times,followed by two rescue breaths.Continue the process until help arrives.In pairs,role-play an emergency call.One of you will be the friend of a drowning victim,and the other will be a telephone operator giving first-aid instructions.Use the pi
29、ctures and useful expressions above to help you.O=Operator B=BoyO:Hello,this is emergency.B:Hi,its my friend.We are at the swimming pool and I think hes drowning.We need an ambulance!O:OK.Could you tell me your address?B:We are at the pond in Zhongshan Park.O:And your phone number?B:Oh.its its xxx-x
30、xxx-xxxx.Please hurry!I think hes dying!O:And are you with him now?B:Yes.O:Ill tell you what to do.First,is he on his back?B:No,hes on his side.O:Well,youll need to roll him over then.Can you do that?B:OK.What next?O:Now check for a response.When you call to him,does he answer?B:No!O:So,is he breath
31、ing?B:No!O:Does he have a pulse?Is his heart beating?B:Let me check no!O:Listen to me!Turn his head to the side,and then put your finger in his mouth to make sure that there is nothing in it.B:OK Ive done that.O:Now turn his head back up,and lift his chin back.B:Yes.OK.O:Just be calm and do what I t
32、ell you next.The ambulance is on the way.Breathe into his mouth until his chest rises.Do this twice.B:OK now what?O:Now push down on the middle of his chest really hard and really fast.Every thirty pushes,stop and give him two more breaths.B:Thats it?O:Yes,keep doing this until the ambulance arrives.And dont hang up the phone!Ill be right here if you need more help.The ambulance is on its way.B:OK!Would you call 120 for a certain medical emergency?How would you describe the situation?
